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SPECIFICTION
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Onguard CreditManager

onguard.com

WebAPI
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Spec score 7.6 #7 of 26 in Credit Management Software

What it is

Onguard CreditManager is a cloud-based system for automating credit-management and collections work. Credit and finance teams can configure dunning workflows, segment customers, manage disputes and apply collection rules for subsidiaries. Credit scoring uses internal and external data, alongside cash-flow forecasts and performance indicators. Dashboards and an agenda provide near-real-time views of tasks, payments, KPIs, performance and risks. The Customer Portal lets customers view or download invoices, pay online, register payment notices, raise disputes and ask questions; it supports mobile devices and is available with CreditManager version 3.19 and later. Onguard says the service works with SAP, Oracle, Microsoft Dynamics and AS400, plus Marketplace APIs and web services. It runs on Microsoft Azure public cloud through a browser over HTTPS. Listed protections include TLS 1.2 or higher, single-tenant databases, a 99.8% uptime SLA and four-hour target recovery during business hours. Pricing is on request.

Spec sheet

Purpose
CreditManager is a cloud-based credit management solution that automates credit management processes.Read 9 Oct 2026 · onguard.com
Integrations
Onguard says CreditManager works alongside ERP systems including SAP, Oracle, Microsoft Dynamics, and AS400, and supports Marketplace APIs and web-service integrations.Read 9 Oct 2026 · onguard.com
Security
Onguard states that data in transit is encrypted with TLS 1.2 or higher and customer data is stored in single-tenant databases.Read 9 Oct 2026 · onguard.com
Support
Onguard support is available on weekdays from 08:00 to 18:00, with a Help Center for ticketing, release notes, and FAQs.Read 9 Oct 2026 · onguard.com
Headquarters
Amsterdam, NetherlandsRead 28 Sep 2026 · onguard.com
Founded
1992Read 28 Sep 2026 · onguard.com
Availability and recovery
Onguard states a 99.8% uptime SLA, 14-day standard data retention, and a four-hour target recovery time during business hours.Read 9 Oct 2026 · onguard.com
Cloud and access
CreditManager runs on Microsoft Azure public cloud and is available through a web browser over HTTPS.Read 9 Oct 2026 · onguard.com
Collections automation
The platform automates reminders and collections workflows, with rules that can be customized for subsidiaries.Read 9 Oct 2026 · onguard.com
Company history
Onguard says its story began in 1992 and that it has been solving accounts receivable challenges for more than 33 years.Read 9 Oct 2026 · onguard.com
Compliance and uptime
Onguard lists GDPR compliance, ISO/IEC 27001/27017/27018, SOC 1/2/3, PCI DSS Level 1, and a 99.8% uptime SLA for its hosting environment.Read 9 Oct 2026 · onguard.com
Credit analysis
Features include credit scoring based on internal and external data, cash-flow forecasts, and performance indicators.Read 9 Oct 2026 · media.onguard.com
Customer portal
The Customer Portal lets customers view and download invoices, pay online, register payment notices, raise complaints, and ask questions.Read 9 Oct 2026 · onguard.com
Dashboard
Its dashboard and agenda provide a near-real-time overview of tasks, payments, KPIs, performance, and risks.Read 9 Oct 2026 · onguard.com
Dashboards
Dashboard and reporting modules show daily tasks, KPIs, performance overviews, and potential risks.Read 9 Oct 2026 · onguard.com
ERP integrations
Onguard says it works alongside ERP systems including SAP, Oracle, Microsoft Dynamics, and AS400.Read 9 Oct 2026 · onguard.com
Integration examples
The integrations page names payment providers and services including Buckaroo, Adyen, ING Business, PaybyLink, Tikkie Zakelijk, and Unified Post.Read 9 Oct 2026 · onguard.com
Portal availability
The Customer Portal is available with CreditManager version 3.19 and later, supports mobile devices, and uses authenticated connections.Read 9 Oct 2026 · onguard.com
Pricing
The product page directs prospective customers to book a demo, and the homepage invites visitors to contact Onguard about pricing; it does not state a price.Read 9 Oct 2026 · onguard.com
Pricing and evaluation
The product page offers a demo and directs prospective customers to contact Onguard; it does not state a price.Read 9 Oct 2026 · onguard.com
Resilience
Onguard states that backups are replicated to a secondary EU-based Azure region, with 14-day standard retention and a four-hour target recovery time during business hours.Read 9 Oct 2026 · onguard.com
Risk data
The integrations page identifies Altares Dun & Bradstreet and Graydon Creditsafe as sources of external credit risk data.Read 9 Oct 2026 · onguard.com
Target customers
Onguard describes its AR software as designed for multinational companies managing multiple entities, currencies, languages, brands, and ERP systems.Read 9 Oct 2026 · onguard.com
Target users
Onguard presents its platform for credit and finance teams at multinational companies managing multiple entities, currencies, languages, brands, or ERP systems.Read 9 Oct 2026 · onguard.com
Workflow
It supports flexible automated dunning workflows, customer segmentation, and dispute management.Read 9 Oct 2026 · media.onguard.com

Plans and prices

CreditManager Priced on request Pricing by request; demo offered Read 9 Oct 2026 · onguard.com

Every Onguard CreditManager plan and price →

Strong points and limits

Strong points

  • Automates dunning and collections workflows
  • Provides credit scoring and cash-flow forecasts
  • Customer portal supports payments and disputes
  • Works alongside major ERP systems
  • Lists 99.8% hosting uptime SLA

Limits

  • Pricing is available only on request
  • Customer Portal requires version 3.19 or later
  • Support hours are weekdays, 08:00–18:00

Who it suits

Credit and finance teams at multinational companies can use it when they manage multiple entities, currencies, languages, brands or ERP systems. It is designed for organisations needing automated collections, credit analysis and customer payment interactions.

Verdict

CreditManager combines automated collections, risk analysis, dashboards and a customer-facing portal. Its integrations and Azure hosting details are specified, while buyers must request pricing and check portal-version requirements.

Where Specifiction places it

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