Oracle Service pricing
4 plans read from oracle.com
Oracle Fusion Service Enterprise Cloud ServicePriced on request Enterprise service request management · Pooled named-user licensing Read 19 Sep 2026 · oracle.com
Oracle Service Options$70 a month per 1,000 pooled sessions; minimum 10Oracle Service option subscription · part B96469 Read 21 Oct 2026 · oracle.com
Oracle Service Bases$225 a month per pooled named user; minimum 360Oracle Service base subscription · part B110413 Read 21 Oct 2026 · oracle.com
Oracle Service Cloud custom enterprise pricingPriced on request Contact Oracle for licensing, implementation, integrations, channels and support packageCustom quote · AI, reporting, telephony, automation, sandbox and add-ons can affect total cost Read 21 Oct 2026 · helpdeskpicker.com
In short
- Oracle Service has a free plan (Oracle Fusion Service Enterprise Cloud Service).
- Paid plans published: 2, from $70 a month.
- 2 plans are priced on request (Oracle Fusion Service Enterprise Cloud Service, Oracle Service Cloud custom enterprise pricing).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Amazon Connect | — | No | Yes |
| Front | $25/mo | No | Yes |
| Genesys Cloud CX | $75/mo | No | Yes |
| Freshdesk | $19/mo | Yes | No |
| Avaya Experience Platform | $48/mo | No | No |
| Intercom | $0.99/mo | No | Yes |
| Zammad | €9/mo | No | Yes |
| eGain Conversation Hub | — | No | No |