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Radioso

radioso.ai

Free plan Open source WebWindowsmacOSLinuxAPISelf-hosted
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Spec score 8.5 #9 of 41 in Conversational AI Platforms

What it is

Radioso provides open-source AI agents for support tickets, help-center answers and lead qualification. Agents can use policies and help-center content for routine work such as returns and escalations, call tools, trigger webhooks, run multi-step routines and hand difficult conversations to people with context. Answers can cite uploaded documents and knowledge shared across channels. Assistants are reachable through Slack, an embedded website widget, public chat, REST API, SDK and MCP server; in Slack, users can mention @Radioso or send a direct message. Radioso runs in its cloud or on customer-operated infrastructure using the customer’s model keys. The Open source plan costs nothing, includes all product features and supports self-hosting. Radioso says ingested content, conversations and prompts are not used to train its own models. Radioso Cloud uses Google Cloud Platform in an EU region and PostHog EU Cloud for analytics, while configured AI providers may process prompts and retrieved context primarily in the United States. Security measures listed include encryption in transit, access controls, audit logging and least-privilege practices.

Spec sheet

What it does
Radioso is an open-source platform for customer-facing AI agents that answer from organizational knowledge, take actions and qualify leads.Read 21 Oct 2026 · radioso.ai
Product
Radioso provides open-source AI agents for resolving support tickets, answering from help centers, and qualifying leads.Read 9 Oct 2026 · radioso.ai
Intended users
The product is presented for high-volume customer experience teams, builders embedding service agents in products, and knowledge-base teams.Read 9 Oct 2026 · radioso.ai
Deployment
Radioso can run in Radioso Cloud or on infrastructure operated by the customer, with the customer's model keys.Read 9 Oct 2026 · radioso.ai
Integrations
The maker's pages describe Slack, an embedded website widget, public chat, REST API, SDK, and MCP server as ways to interact with assistants.Read 9 Oct 2026 · radioso.ai
Security
The company describes encryption in transit, access controls, audit logging, and least-privilege operational practices as security measures.Read 9 Oct 2026 · radioso.ai
License
The open-source repository code outside ee/ is Apache License 2.0; ee/ is proprietary Enterprise Edition software.Read 21 Oct 2026 · radioso.ai
Headquarters
Tallinn, EstoniaRead 28 Sep 2026 · radioso.ai
Company
Radioso is identified in its privacy policy as Ljuv OÜ, an Estonian private limited company registered in Tallinn.Read 9 Oct 2026 · radioso.ai
Actions
Agents can call tools, fire webhooks, run multi-step routines, and hand off conversations to a person with context.Read 9 Oct 2026 · radioso.ai
AI providers
Cloud and self-hosted deployments can use configured providers including OpenAI and Anthropic.Read 21 Oct 2026 · radioso.ai
Bring-your-own-model
Customers can supply their own model credentials and avoid inference markup.Read 21 Oct 2026 · radioso.ai
Channels
Interfaces include public chat, website embed, REST API, TypeScript SDK, MCP server and Slack.Read 21 Oct 2026 · radioso.ai
Cloud hosting
Radioso Cloud stores service data on Google Cloud in an EU region and uses PostHog EU Cloud for analytics.Read 21 Oct 2026 · radioso.ai
Cloud infrastructure
Radioso Cloud uses Google Cloud Platform in an EU region and PostHog EU Cloud for analytics; configured AI providers may process prompts and retrieved context, primarily in the United States.Read 9 Oct 2026 · radioso.ai
Data and model training
Radioso says it does not use ingested content, conversations, or prompts to train its own models.Read 9 Oct 2026 · radioso.ai
Data training policy
Radioso says it does not use ingested content, conversations or prompts to train its own general-purpose models.Read 21 Oct 2026 · radioso.ai
Data-transfer limit
Configured AI providers, including OpenAI and Anthropic, may process prompts and retrieved context primarily in the United States.Read 21 Oct 2026 · radioso.ai
Documentation
The site links to a separate documentation portal, setup guide and API reference, although the docs portal was not fetchable in this research session.Read 21 Oct 2026 · radioso.ai
Grounded answers
Agents retrieve answers from help-center content and policies and provide citations to the source material.Read 21 Oct 2026 · radioso.ai
Human handoff
When automation cannot finish a case, Radioso can transfer the conversation to a person with the transcript and actions attached.Read 21 Oct 2026 · radioso.ai
Independent catalog features
AlternativeTo lists no-code operation, AI chatbot functionality, no tracking and ad-free use.Read 21 Oct 2026 · alternativeto.net
Independent catalog languages
AlternativeTo lists English, French, Italian, Estonian, Swedish, German and Spanish support.Read 21 Oct 2026 · alternativeto.net
Independent catalog license
AlternativeTo lists Radioso as free, open source under Apache-2.0 and available online, on macOS, Windows, Linux and self-hosted deployments.Read 21 Oct 2026 · alternativeto.net
Independent ecosystem signal
LibHunt identifies Radioso as an Apache-2.0 TypeScript open-source project and records two mentions in its alternatives/discussion data.Read 21 Oct 2026 · libhunt.com
Knowledge ingestion
Documents and connected sources are converted into chunks, embeddings and metadata for retrieval.Read 21 Oct 2026 · radioso.ai
Limit: AI reliability
The terms warn that generated output can be inaccurate or incomplete and is provided without an uninterrupted-service guarantee.Read 21 Oct 2026 · radioso.ai
Limit: pricing transparency
Radioso Cloud has no public pricing page; fees, billing and refunds are negotiated individually.Read 21 Oct 2026 · radioso.ai
Limit: security issue
A June 2026 repository audit identified credentials in HTTP logs, proxy-related rate-limit weaknesses and an SSRF gap in crawler fetch redirects as fixes or backlog items.Read 21 Oct 2026 · github.com
Local requirements
The documented bootstrap requires Node 24, Docker Desktop and starts the web app on port 3000 and API on port 8080.Read 21 Oct 2026 · radioso.ai
Maker headquarters
The registered address is Ümera tn 25-39, Tallinn, Harju County, Estonia.Read 21 Oct 2026 · radioso.ai
Maker legal name
The maker is Ljuv OÜ, an Estonian private limited company with registry code 12641968.Read 21 Oct 2026 · radioso.ai
MCP
The @radioso/mcp-server package exposes conversations and workspace documents to MCP clients with retrieval and citations.Read 21 Oct 2026 · radioso.ai
Privacy roles
For self-hosted deployments, the operator is the data controller; Radioso says it is not party to that processing unless the operator contacts it, sends diagnostics, or uses an optional connected service.Read 9 Oct 2026 · radioso.ai
Repository activity
The public GitHub repository showed 4 stars, 2 forks and 1,175 commits when opened.Read 21 Oct 2026 · github.com
Repository technology
GitHub tags the project with TypeScript, MCP, self-hosted and conversational-agent topics.Read 21 Oct 2026 · github.com
REST API
A plain HTTP REST API is provided for conversations and product workflows.Read 21 Oct 2026 · radioso.ai
Retention
Cloud content remains while retained by the workspace; deleted data is removed from backups on a stated 35-day cycle, while operational logs may remain up to 90 days.Read 21 Oct 2026 · radioso.ai
Routines
The platform supports stateful multi-step routines such as returns, escalations and booking workflows.Read 21 Oct 2026 · radioso.ai
Security controls
Radioso states it uses encryption in transit, access controls, audit logging and least-privilege operations.Read 21 Oct 2026 · radioso.ai
Self-hosting
The full platform can run on customer infrastructure with customer-managed Postgres and model keys.Read 21 Oct 2026 · radioso.ai
Slack
The Radioso Slack app lets users mention @Radioso or DM it to ask questions, run routines, and hand off to a teammate.Read 9 Oct 2026 · radioso.ai
Slack integration
The Slack app answers questions in channels or direct messages, runs routines and supports teammate handoff.Read 21 Oct 2026 · radioso.ai
Ticket resolution
Agents can use help-center content and policies to handle routine work such as returns and escalations, with human handoff for difficult cases.Read 9 Oct 2026 · radioso.ai
Tool actions
Agents can call registered tools, trigger webhooks and execute asynchronous actions.Read 21 Oct 2026 · radioso.ai
TypeScript SDK
Radioso publishes a typed TypeScript client with first-class API primitives.Read 21 Oct 2026 · radioso.ai

Plans and prices

Open source Free All product features included · self-host on your own infrastructure Read 9 Oct 2026 · radioso.ai
Open-source edition Free Apache-2.0 repository code · self-hosted · all product features Read 21 Oct 2026 · radioso.ai
Enterprise Edition Priced on request Multi-tenant deployments at scale Read 9 Oct 2026 · radioso.ai
Enterprise Edition Priced on request Written commercial agreement required Multi-tenant deployments at scale · commercial ee/ directory Read 21 Oct 2026 · radioso.ai
Radioso Cloud Priced on request Individually arranged; no public pricing page Subscription limits set in customer agreement Read 21 Oct 2026 · radioso.ai

Every Radioso plan and price →

Strong points and limits

Strong points

  • Open-source plan includes all features
  • Supports human handoff with context
  • Connects through Slack and APIs
  • Can cite uploaded documents
  • Self-hosting uses customer infrastructure

Limits

  • Configured providers may process data in the US
  • Cloud retention depends on workspace settings
  • Requires customer model keys

Who it suits

It is aimed at high-volume customer experience teams, builders embedding service agents in products and knowledge-base teams. Self-hosting and customer model keys suit organizations that want infrastructure control.

Verdict

Radioso offers open-source agents with tool use, citations and handoff across several channels. Its deployment choices and retention details give teams control, while provider processing locations require review.

Where Specifiction places it

Alternatives to RadiosoAll alternatives →