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rediCASE

redicase.com.au

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Spec score 6.8 #23 of 23 in Debt Management Software

Spec sheet

Purpose
rediCASE is a web-based client and case management system for health, community, nonprofit, government and education service providers.Read 9 Oct 2026 · redicase.com.au
Integrations
The appointment feature can integrate external team calendars into the rediCASE view, according to the maker.Read 9 Oct 2026 · redicase.com.au
Security
The maker says rediCASE uses multi-factor authentication and that its parent company, Redbourne Group, is ISO 27001 certified and has achieved Essential 8 Level 3 maturity.Read 9 Oct 2026 · redicase.com.au
Support
The support page advertises unlimited support and offers user manuals, support materials and tailored one-to-one training by remote access, video link or phone.Read 9 Oct 2026 · redicase.com.au
Headquarters
Chermside, Queensland, AustraliaRead 28 Sep 2026 · redicase.com.au
Founded
2012Read 28 Sep 2026 · redicase.com.au
Browser support
The maker lists current versions of Internet Explorer/Edge, Mozilla Firefox, Apple Safari and Google Chrome as supported browsers, and says JavaScript must be enabled.Read 9 Oct 2026 · redicase.com.au
Case and program management
The system records case plans, programs, incidents, assessments, outcomes, service contacts and case notes.Read 9 Oct 2026 · redicase.com.au
Communication
Features include correspondence templates, telehealth video calls and secure messaging; the maker says its secure messaging meets Australian Digital Health Agency Secure Messaging Industry Offer development requirements.Read 9 Oct 2026 · redicase.com.au
Company history
Redbourne Group says it was founded in Brisbane in 2000, and rediCASE launched in 2012.Read 9 Oct 2026 · redbourne.com.au
Forms and customization
Its Dynamic Page Designer with eForms supports designing work pages, case plans, assessment forms and support reports, with over 50 configuration options.Read 9 Oct 2026 · redicase.com.au
Hosting
Customers can have rediCASE installed on their own server or hosted by Redbourne in its secure data centre; the hosted option receives automatic software updates.Read 9 Oct 2026 · redicase.com.au
Intake and referrals
The waitlist and referral tools track clients from inquiry through assessment and assignment, and can prioritize clients and record referral details and wait times.Read 9 Oct 2026 · redicase.com.au
Outcome measures
rediCASE supports screeners including K10, DASS21, AUDIT, IRIS and HoNOS, and can produce customisable and matched-pair reports.Read 9 Oct 2026 · redicase.com.au
Reporting
The system includes standard government-compliant reports and a Report Builder for custom queries and templated or ad-hoc reports.Read 9 Oct 2026 · redicase.com.au

Plans and prices

Community Support Program Priced on request Low entry subscription fee for a minimum 12-month period; contact Redbourne for pricing. For very small community services; Core Version Read 9 Oct 2026 · redicase.com.au
Hosted subscription Priced on request Annual or monthly subscription; contact Redbourne for pricing. Pricing depends on hosting and system usage Read 9 Oct 2026 · redicase.com.au
Site Software Licence Priced on request Upfront software purchase with a small annual support fee; contact Redbourne for pricing. Customisation available at additional cost Read 9 Oct 2026 · redicase.com.au

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