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Resolve Onboarding and Offboarding Automation

resolve.io

WebAPISelf-hosted
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Spec score 7.0 #15 of 24 in Runbook Automation Software

What it is

Resolve Onboarding and Offboarding Automation coordinates employee lifecycle changes across HR, identity, and IT systems. Onboarding workflows can create accounts, assign entitlements, provision email, VPN, and SaaS applications, deliver software, and notify managers and new hires. Offboarding can disable accounts, revoke tokens, reclaim licenses, trigger device wipes or locks, archive mailboxes, and record actions. HRIS or identity-provider events can start workflows, with actions based on role, location, and department; manual submissions through RITA are also available. The workflow checks licensing, inventory, and access states, flags exceptions with diagnostics, and updates CMDB, ITSM, HRIS, and audit systems. Resolve names AD, Azure AD, and Okta for account creation. Its open integration framework connects custom or legacy tools through REST APIs, SNMP, SSH, TCP, SMTP, or SOAP. The paid product runs through API, self-hosted, and web deployments; pricing is on request.

Spec sheet

Purpose
Automates employee onboarding, offboarding, and role or department changes across HR, identity, and IT systems.Read 9 Oct 2026 · resolve.io
Support
Resolve says it provides 24/7 global customer support, with teams across North America, Europe, and Asia.Read 9 Oct 2026 · resolve.io
Headquarters
Campbell, California, United StatesRead 28 Sep 2026 · resolve.io
Company address
Resolve lists its address as 300 Orchard City Dr, Ste 110, Campbell, California 95008.Read 9 Oct 2026 · resolve.io
Example identity integrations
The product page names AD, Azure AD, and Okta for account creation.Read 9 Oct 2026 · resolve.io
Integration framework
Resolve says its open integration framework connects custom or legacy tools through REST APIs, SNMP, SSH, TCP, SMTP, or SOAP.Read 9 Oct 2026 · resolve.io
Intended customers
Resolve describes its platform as built for global enterprises and says it serves industries including telecom, finance, retail, and technology.Read 9 Oct 2026 · resolve.io
Offboarding
Offboarding can disable accounts, revoke tokens, reclaim licenses, trigger device wipe or lock, archive mailboxes, and log actions.Read 9 Oct 2026 · resolve.io
Onboarding
Onboarding can create accounts, assign entitlements, provision email, VPN, and SaaS apps, deliver software, and notify managers and new hires.Read 9 Oct 2026 · resolve.io
Security and compliance
Resolve announced SOC 2 Type II compliance, with examination criteria including security, availability, and confidentiality.Read 9 Oct 2026 · resolve.io
Triggers and policies
HRIS or identity provider events can trigger workflows, with actions based on role, location, and department; manual submissions via RITA are also supported.Read 9 Oct 2026 · resolve.io
Verification
The workflow validates licensing, inventory, and access states, flags exceptions with diagnostics, and updates CMDB, ITSM, HRIS, and audit systems.Read 9 Oct 2026 · resolve.io

Plans and prices

Resolve Onboarding and Offboarding Automation Priced on request Pricing not listed; request a demo Read 9 Oct 2026 · resolve.io

Every Resolve Onboarding and Offboarding Automation plan and price →

Strong points and limits

Strong points

  • Automates onboarding and offboarding actions
  • Supports role-based workflow policies
  • Checks licensing, inventory, and access states
  • Connects legacy tools through multiple protocols
  • Provides approval, recovery, and documentation workflows

Limits

  • Pricing requires a request
  • Designed for global enterprises
  • Requires integration with HR or identity systems

Who it suits

Resolve describes this platform for global enterprises, including telecom, finance, retail, and technology organizations managing employee access and equipment changes.

Verdict

Resolve combines employee lifecycle automation with verification, exception diagnostics, and updates to operational records. Its deployment options and broad integration framework suit enterprises coordinating HR, identity, and IT processes.

Where Specifiction places it

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