Rev
rev.com
What it is
Rev is a communication management platform for collecting and working with spoken and written material. It offers AI and human transcription, AI and human English and Spanish captions, and human-generated subtitles in multiple languages. Users can record through its mobile app or account-based computer recorder, create shareable clips, and use Meeting Hub and AI Notetaker with calendar integration. Workspaces, folders, multifile insights, AI Prompts, AI Chat, and Rev Agent with source citations support analysis across audio, video, documents, and images. The free plan is for one user, limited to English, and includes 45 AI transcription and caption minutes per month with up to five files at once. Essentials is $29.99 a month and Pro is $59.99 a month. Human transcription costs $1.99 per minute; Legal Premium Transcript costs $2.50 per page. Rev lists apps for iOS and Android and integrations with video platforms, meeting services, calendars, and Dropbox.
Spec sheet
- What it does
- Rev converts audio and video into AI or human transcripts, captions, subtitles and analysis outputs.Read 15 Oct 2026 · support.rev.com
- API
- Rev offers a REST API for placing and tracking transcription or caption orders and retrieving source and completed files.Read 15 Oct 2026 · rev.com
- Integrations
- Listed integrations include YouTube, Vimeo, JW Player, Brightcove, Panopto, Zoom, Kaltura, Dropbox, YuJa and other video platforms.Read 15 Oct 2026 · rev.com
- Mobile apps
- Rev offers iOS and Android apps for recording, transcription, note sharing, and collaboration on the go.Read 1 Oct 2026 · rev.com
- Compliance
- GDPR and SOC 2 Type II are included on every subscription plan, while HIPAA and CJIS are reserved for Unlimited or Enterprise accounts.Read 15 Oct 2026 · support.rev.com
- Headquarters
- Austin, Texas, United StatesRead 28 Sep 2026 · rev.com
- Founded
- 2010Read 28 Sep 2026 · rev.com
- AI accuracy
- Rev states that its AI transcription is 96%+ accurate and human review can reach 99%+ accuracy.Read 15 Oct 2026 · play.google.com
- AI Notetaker
- Meeting Hub and AI Notetaker capture meetings through calendar-connected workflows and produce notes.Read 15 Oct 2026 · support.rev.com
- API operations
- API documentation covers uploads, order management, attachments, downloads, webhooks, workspaces and a sandbox.Read 15 Oct 2026 · rev.com
- Captions and subtitles
- The platform provides AI and human English or Spanish captions plus human-generated subtitles in 17 languages.Read 15 Oct 2026 · support.rev.com
- Company facts
- LinkedIn lists Rev as a privately held Austin, Texas software company founded in 2010 with 51-200 employees.Read 15 Oct 2026 · linkedin.com
- Company history
- Rev says it launched its first human transcription platform in 2010, introduced AI transcription and the Rev.AI developer platform in 2018, and acquired SmartDepo in 2025.Read 15 Oct 2026 · rev.com
- Documentation depth
- The public API reference documents standard HTTP operations and individual resource-operation pairs in detail.Read 15 Oct 2026 · rev.com
- Encryption and privacy
- Rev says files are protected in transit with TLS and at rest with Amazon S3 server-side AES encryption, files are not publicly shared, and customer content is not used to train external LLMs.Read 1 Oct 2026 · rev.com
- File analysis
- Rev provides workspaces and folders, multifile insights across audio, video, documents and images, AI Prompts, AI Chat, and Rev Agent with citations back to source files.Read 1 Oct 2026 · support.rev.com
- Free-plan limits
- The Free plan is English-only, allows analysis of up to five files at a time, includes a beta document editor and page:line citations for depositions, and provides 45 AI transcription and caption minutes per month for one user.Read 1 Oct 2026 · rev.com
- Human services
- Human transcription is performed by transcriptionists and can be upgraded with expert review and speaker-name reconciliation.Read 15 Oct 2026 · support.rev.com
- Human transcription
- Human transcription is advertised as 99%+ accurate, delivered in 12 hours or less, and priced at $1.99 per minute.Read 1 Oct 2026 · rev.com
- Legal name and funding
- Crunchbase identifies the legal name as Rev.com, Inc., classifies it as a private Series D company and lists four funding rounds and four investors including Bessemer Venture Partners.Read 15 Oct 2026 · crunchbase.com
- Legal premium transcripts
- Legal Premium Transcript is priced at $2.50 per page, uses legal-trained experts with 99.7%+ accuracy, and is delivered same day to five days.Read 1 Oct 2026 · rev.com
- Limit: difficult audio
- Reviewers report slower turnaround for very long videos and occasional recognition errors with accents or specialized speech.Read 15 Oct 2026 · capterra.com
- Limit: file management
- Capterra reviewers report that searching, sharing and moving files into folders can feel unintuitive or glitchy.Read 15 Oct 2026 · capterra.com
- Limit: subscription billing
- Trustpilot complaints include unexpected charges, difficulty cancelling subscriptions and refund disputes.Read 15 Oct 2026 · trustpilot.com
- Limit: transcriber concerns
- TechRadar flags a question about how Rev treats its human transcribers.Read 15 Oct 2026 · techradar.com
- Mobile limitation
- Rev's mobile app cannot record telephone calls, and subscription changes must be made in a web browser.Read 15 Oct 2026 · support.rev.com
- Mobile recording
- The mobile app records audio, shows live ASR transcription, supports bookmarks and uploads files from the device.Read 15 Oct 2026 · support.rev.com
- Multi-file analysis
- Rev can analyze multiple audio, video and text files together and link findings back to source material.Read 15 Oct 2026 · support.rev.com
- Notable outage
- Rev's pricing page displayed a notice that its payment system was experiencing technical difficulties.Read 15 Oct 2026 · rev.com
- Praise: accuracy and usability
- Capterra reviewers repeatedly praise Rev's accuracy, ease of use, timestamps, speaker recognition and fast turnaround.Read 15 Oct 2026 · capterra.com
- Praise: support
- Capterra reviewers commonly describe Rev's support as responsive and helpful.Read 15 Oct 2026 · capterra.com
- Privacy promise
- Rev says customer content is not used to train external AI models and files are not publicly searchable.Read 15 Oct 2026 · rev.com
- Rating on Apple App Store
- 4.5 out of 5 from 4.3K ratings.Read 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.6 out of 5 from 51 reviews.Read 15 Oct 2026 · capterra.com
- Rating on Google Play
- 4.1 out of 5 from 3.13K reviews.Read 15 Oct 2026 · play.google.com
- Rating on Trustpilot
- 3.8 out of 5 from 6,334 reviews.Read 15 Oct 2026 · trustpilot.com
- SDKs
- Rev's developer material links SDKs and examples for Node, Python and Java, with PHP guidance and a GitHub sample application.Read 15 Oct 2026 · rev.com
- Security and compliance
- Rev states that it maintains SOC 2 Type II, GDPR, and PCI compliance; enterprise customers can use SSO and domain claiming.Read 1 Oct 2026 · support.rev.com
- Security controls
- Rev states that data is encrypted in transit and at rest, stored on AWS in the United States, access-controlled and covered by SOC 2 Type II and PCI controls.Read 15 Oct 2026 · support.rev.com
- Streaming ASR
- Rev AI is described as supporting streaming and asynchronous speech-to-text across accents, dialects and languages.Read 15 Oct 2026 · rev.com
- Support limitation
- Rev's subscription documentation says there is no inbound phone support on any plan.Read 15 Oct 2026 · support.rev.com
- Support response
- Rev says its Security Team is on call 24/7 to respond to security alerts and incidents.Read 1 Oct 2026 · rev.com
- Target users
- Rev describes its platform as built for legal and investigative teams, including attorneys, law enforcement, investigators, journalists, and researchers.Read 1 Oct 2026 · rev.com
- Transcription and captions
- Rev offers AI and human-generated transcription, AI and human-generated English and Spanish captions, and human-generated global subtitles.Read 1 Oct 2026 · support.rev.com
- Voice capture
- Users can record with the Rev app, record with an account-based computer voice recorder, create shareable clips, and use Meeting Hub and AI Notetaker with calendar integration.Read 1 Oct 2026 · support.rev.com
Plans and prices
Strong points and limits
Strong points
- AI and human transcription options
- Mobile apps support recording and collaboration
- Rev Agent provides citations to source files
- Free plan includes 45 monthly AI minutes
Limits
- Free plan is English-only
- Free plan is limited to one user
- Human transcription costs $1.99 per minute
- Legal Premium Transcript costs $2.50 per page
Who it suits
Rev is positioned for legal and investigative teams, including attorneys, law enforcement, investigators, journalists, and researchers. It may also suit people who need transcription, captions, or analysis across several kinds of files.
Rev in depth
Read the full write-up
Overview
Rev is a transcription and file-analysis platform for people who need to turn recordings and documents into material they can organize and share. It is particularly well suited to legal and investigative teams, though journalists and researchers are also among its intended users. Choose it when transcription is part of a wider evidence or collaboration workflow; look elsewhere if a small free allowance is all you need for regular work.
Key features
Rev combines AI and human transcription with AI and human English and Spanish captions, plus human-generated global subtitles. Speaker identification and labels, a transcript editor, and caption export support work after the initial conversion. Human transcription is advertised as 99%+ accurate with delivery in 12 hours or less at $1.99 per minute. That gives readers a human-produced option with a stated turnaround, but the per-minute price can become costly on long recordings.
Legal Premium Transcript is a distinct, page-priced service: $2.50 per page, prepared by legal-trained experts, with advertised accuracy of 99.7%+ and delivery from same day to five days. It may suit users who need this legal-focused transcript service; the variable turnaround makes it a different proposition from the general human transcription offer.
For capture, users can record in the Rev app or use an account-based computer voice recorder. Shareable clips, Meeting Hub, and an AI Notetaker with calendar integration extend Rev into meeting and collaboration workflows. Workspaces and folders organize materials, while multifile insights, AI Prompts, AI Chat, and Rev Agent with citations back to source files help users analyze collections rather than isolated recordings. That breadth favors teams handling mixed media and documents, but buyers seeking only straightforward transcription may not need the surrounding workspace.
Rev connects with video services including YouTube, Vimeo, JW Player, Brightcove, Panopto, Kaltura, Ensemble Video, WarpWire, and YuJa; meeting, calendar, and storage connections include Zoom, Google Meet, Microsoft Teams, Google Calendar, Microsoft Outlook, and Dropbox. Its iOS and Android apps support recording, transcription, note sharing, and collaboration on the go.
Pricing
Rev has a free plan and paid subscriptions, with human services priced separately. The Free plan costs nothing and gives one user 45 AI transcription and caption minutes per month, English-only transcription, and analysis of up to five files at once. It also includes a beta document editor and page:line citations for depositions. That is a useful way to assess the workflow, but 45 minutes and one seat make it a narrow ongoing allowance.
Essentials costs $29.99 a month, with two months free and $305.90 billed annually. It supports English and Spanish, provides 5,000 AI transcription and caption minutes per user each month, allows ten files at once, and includes three users. It is the more restrained paid option for a small team with moderate monthly volume; the language selection and file ceiling are lower than Pro.
Pro costs $59.99 a month, with two months free and $575.88 billed annually. It raises the allowance to 10,000 minutes per user per month and 50 files at once, includes five users, and supports 37+ languages including Spanglish. This is the better fit for teams needing broader language coverage, more concurrent files, or greater per-user volume, though the higher subscription price is difficult to justify for occasional transcription.
Unlimited has custom pricing. It includes 37+ languages including Spanglish, unlimited AI transcription and caption minutes per user per month, up to 500 files at once, unlimited users, SSO, and CJIS and HIPAA compliance. It targets organizations with substantial usage or those needing the stated compliance and access features; its custom price means buyers will need a quote to assess cost.
Platforms
Rev is available on web, iOS, Android, and through an API. The mobile apps support recording and collaboration, while web and API access can fit desktop and connected workflows. The platform list is broad, although the Free plan’s one-user cap limits how much of the team workflow a free account can cover.
Who it's for
Rev is aimed at legal and investigative teams, including attorneys, law enforcement, and investigators, and it may also suit journalists and researchers working with recordings and related files. Its human transcription and legal transcript services give those users options beyond AI output, while source-cited analysis and collaboration support work across file collections. Buyers should weigh the plan’s language and usage limits against their workload, especially if they expect to rely on the free tier.
Rev states that it maintains SOC 2 Type II, GDPR, and PCI compliance. Enterprise customers can use SSO and domain claiming; files are protected in transit with TLS and at rest with Amazon S3 server-side AES encryption, are not publicly shared, and customer content is not used to train external LLMs. Rev also says its Security Team is on call 24/7 for security alerts and incidents. These are relevant assurances for sensitive work, while Unlimited is the plan that explicitly includes CJIS and HIPAA compliance.
Pros and cons
Pros: AI and human transcription sit alongside captions, recording, and file analysis, so teams can handle several stages of a media workflow in one platform.
Pros: Human transcription and legal premium transcripts have stated accuracy and delivery terms, giving users a paid human option when automated output is not the desired choice.
Pros: Pro and Unlimited expand language support to 37+ languages, and Unlimited adds unlimited users, SSO, and CJIS and HIPAA compliance for qualifying organizational needs.
Cons: Free is English-only, limited to one user and 45 minutes monthly, so it is better for evaluation than sustained individual or team work.
Cons: Human transcription is billed per minute and legal transcripts per page, separate from the AI subscription; long recordings can therefore carry additional costs.
Cons: Essentials supports only English and Spanish and tops out at ten files at once, while broader language coverage and higher concurrent-file limits require Pro or Unlimited.
Alternatives
For legal-focused comparisons, see Legal Transcription Software; for podcast work, see Podcast Transcription Software; and for broader audio needs, see Audio Transcription Software.
MatterScribe is worth considering for pay-as-you-go transcription: its plan charges $0.10/min, includes 30 free minutes, retains files for three days, and requires a card on file. Choose Filevine instead if the need centers on matter and document management, billing, and optional legal packages rather than transcription as Rev presents it.
SoniClear Transcriber 10 may fit users who want manual playback and transcription for free, or a yearly plan with 40 hours of cloud transcription. StillWren offers a free allowance of 50 minutes monthly without an account or 300 minutes with one, with its full editor and exports. WhisperAI Legal Transcription is another legal transcription option, with a free plan capped at five minutes per month and a $14.99 a month Premium plan that includes 120 minutes.
FTR Justice Cloud is another alternative to consider. HappyScribe Legal has a free plan with 45 minutes per recording, a 10-minute AI transcription trial, and three AI file analyses per month. Interpret AI offers a free trial with 100 credits for the first month and one hour of free transcription or translation each month.
Verdict
Rev is a strong fit for legal and investigative teams that want transcription, recording, and source-linked file analysis in one working environment, with both AI and human-produced services. Its most compelling reason to choose it is that breadth, backed by defined paid-plan allowances and separate human transcript options. The main reasons to look elsewhere are the small, English-only free tier and the added per-minute or per-page cost of human services; occasional users may find a narrower or pay-as-you-go option a better match.
Verdict
Rev combines transcription and caption services with tools for recording, organizing, and analyzing files. Check the free plan’s language, user, and file limits against your workflow before choosing a paid tier.
Where Specifiction places it
- Legal Transcription Software#2 of 248.9
- Podcast Transcription Software#4 of 258.9
- Transcription tools#9 of 288.9
- Audio Transcription Software#14 of 358.8