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Riverbed SaaS Accelerator

support.riverbed.com

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Spec score 7.4 #13 of 19 in WAN Optimization Software

What it is

Riverbed SaaS Accelerator is a hybrid, cloud-delivered service for accelerating and measuring third-party enterprise SaaS applications. SaaS Accelerator Manager configures service clusters and client-side Riverbed appliances or endpoints that route SaaS traffic through those clusters. Riverbed manages the public cloud clusters, so customers do not need a separate cloud account for them. Listed supported applications include Box, Microsoft Office 365, Teams and Stream video, Microsoft Dynamics CRM, Salesforce, ServiceNow, and Veeva. Teams and Stream acceleration needs no additional agent or appliance. A cloud console provides configuration and usage metrics. Data is encrypted at rest with AES-256 or higher and in transit within Riverbed’s domain with TLS 1.2. The service supports macOS, web, and Windows. Pricing is paid and available on request. Licensing, user ranges, data allowances, and cluster limits vary by application and subscription.

Spec sheet

Purpose
SaaS Accelerator is a software-defined, cloud-based service for end-to-end acceleration and management of leading SaaS applications.Read 7 Oct 2026 · support.riverbed.com
Intended users
The product is designed for organizations accelerating SaaS traffic through customer branch appliances or Client Accelerator endpoints, with configuration managed through SaaS Accelerator Manager.Read 7 Oct 2026 · support.riverbed.com
Integrations
The security overview says Teams and Stream video acceleration can use Kollective Technology’s enterprise content delivery network to optimize content delivery.Read 7 Oct 2026 · riverbed.com
Security
The security overview states that data is encrypted at rest with AES-256 or higher and in transit within Riverbed’s domain with TLS 1.2.Read 7 Oct 2026 · riverbed.com
Support
Riverbed’s support page provides links to submit a case, email support, and phone support.Read 7 Oct 2026 · support.riverbed.com
Headquarters
California, United StatesRead 28 Sep 2026 · support.riverbed.com
Founded
2002Read 28 Sep 2026 · support.riverbed.com
Access controls
Customers may enable MFA in SaaS Accelerator Manager, and Riverbed support personnel can access a customer environment only after the customer grants permission through the support access setting.Read 7 Oct 2026 · riverbed.com
Account security
Customers authenticate with a user ID and password and can elect to configure multifactor authentication through SaaS Accelerator Manager.Read 7 Oct 2026 · riverbed.com
Analytics
The cloud management console provides access to configuration and usage metrics for SaaS Accelerator components.Read 7 Oct 2026 · riverbed.com
Application coverage
The documentation lists Box, Microsoft Office 365, Salesforce, ServiceNow, and Veeva among supported SaaS applications.Read 7 Oct 2026 · support.riverbed.com
Client compatibility
The service works with Riverbed SteelHead, SteelFusion Edge, and Client Accelerator endpoints; Teams and Stream require no additional agent or appliance.Read 7 Oct 2026 · support.riverbed.com
Client platforms
Riverbed describes Client Accelerator as a client application for Windows and macOS.Read 7 Oct 2026 · riverbed.com
Cloud management
Riverbed configures and manages the public cloud service clusters, so customers do not need their own cloud account for them.Read 7 Oct 2026 · support.riverbed.com
Cluster limits
A service cluster can handle at most 500,000 connections, and each SAM organization can deploy one cluster per SaaS application.Read 7 Oct 2026 · support.riverbed.com
Data allowance
Each AppUnit includes 0.3 GiB of egress data, pooled across applications and users, with monthly carryovers through the subscription term.Read 7 Oct 2026 · support.riverbed.com
Deployment guidance
Riverbed recommends deploying each SaaS service cluster in the same region as the SaaS application servers for best performance.Read 7 Oct 2026 · support.riverbed.com
How it works
SaaS Accelerator Manager configures the service clusters and client side Riverbed appliances that route SaaS traffic through them.Read 7 Oct 2026 · support.riverbed.com
Licensing
SaaS Accelerator requires an additional license installed on SaaS Accelerator Manager; SteelHead CX 3080 requires Standard tier or higher.Read 7 Oct 2026 · support.riverbed.com
Licensing limits
The licensing guide lists per-application user ranges from 200 to 50,000 for most supported applications and 400 to 100,000 for Box.Read 7 Oct 2026 · support.riverbed.com
Management
SaaS Accelerator Manager provides configuration and management for acceleration, client appliances, and SaaS service clusters.Read 7 Oct 2026 · support.riverbed.com
Mutual authentication
Communication between service clusters and client SteelHeads uses TLS 1.2 with peering certificates for mutual authentication.Read 7 Oct 2026 · riverbed.com
Supported applications
The guide lists Box, Microsoft Office 365, Teams and Stream video, Microsoft Dynamics CRM, Salesforce, ServiceNow, and Veeva as supported applications.Read 7 Oct 2026 · support.riverbed.com
Teams and Stream
For Microsoft Teams and Microsoft Stream, SaaS Accelerator requires no additional agent or appliance.Read 7 Oct 2026 · support.riverbed.com

Strong points and limits

Strong points

  • Supports major enterprise SaaS applications
  • Riverbed manages public cloud clusters
  • Teams and Stream need no extra appliance
  • Provides configuration and usage metrics
  • Supports multifactor authentication

Limits

  • Pricing is available only on request
  • Requires an additional SaaS Accelerator license
  • Cluster limit is 500,000 connections
  • AppUnit includes 0.3 GiB egress data

Who it suits

It suits organizations routing SaaS traffic through Riverbed SteelHead, SteelFusion Edge, or Client Accelerator endpoints. It is intended for teams managing acceleration and cloud clusters through SaaS Accelerator Manager.

Verdict

Riverbed SaaS Accelerator combines managed cloud clusters, appliance-based routing, and application metrics for supported SaaS services. Buyers should verify licensing, application limits, and deployment requirements before requesting pricing.

Where Specifiction places it

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