Salesforce Partner Relationship Management

Spec sheet

Purpose

PRM helps technology companies grow revenue through indirect channels with partner portals, co-selling, and shared information.Read 3 Oct 2026 · salesforce.com

Trial

Salesforce says Partner Cloud does not offer a free trial, though teams can test organizations through a workshop or in a sandbox.Read 3 Oct 2026 · salesforce.com

Integrations

The product works with Slack, and Salesforce says external systems may connect directly or through MuleSoft, integration partners, or AgentExchange apps.Read 3 Oct 2026 · salesforce.com

Support

The included Standard Success Plan provides knowledge articles, documentation, Trailhead, and access to the Trailblazer Community.Read 3 Oct 2026 · salesforce.com

Headquarters

San Francisco, California, United StatesRead 28 Sep 2026 · salesforce.com

Founded

1999Read 28 Sep 2026 · salesforce.com

Analytics

Out-of-the-box partner dashboards and reports include Einstein-generated insights about revenue potential and actions to improve wins.Read 3 Oct 2026 · salesforce.com

License requirement

Partner Cloud products are separate add-ons for Sales Cloud, and the pricing page says PRM requires a Sales Cloud or CRM license.Read 3 Oct 2026 · salesforce.com

Onboarding

Partner Tracks offers guided walkthroughs, resources, and milestone-based programs to onboard and develop partners.Read 3 Oct 2026 · salesforce.com

Partner portal

Experience Builder provides templates and drag-and-drop tools to personalize partner experiences and display individualized scorecards.Read 3 Oct 2026 · salesforce.com

Sales workflows

The product supports lead routing, Einstein lead and opportunity scoring, partner pipeline inspection, and approval workflows for proposals and discounts using CPQ.Read 3 Oct 2026 · salesforce.com

Security and compliance

Salesforce's trust and compliance documentation describes service architecture, security and privacy audits and certifications, applicable controls, infrastructure, subprocessors, and data-storage and processing locations.Read 3 Oct 2026 · salesforce.com

Self-service support

Partners can access knowledge articles and chatbots, and cases can be routed to agents; selling support is available from any device.Read 3 Oct 2026 · salesforce.com

Usage limits

The pricing comparison lists 10 custom objects, 5 MB/member data storage, and 200 API calls/member/day or 10/login/day for PRM.Read 3 Oct 2026 · salesforce.com

Who it serves

Salesforce describes PRM as suited to many industries and specifically names manufacturing, automotive, financial services, technology, communications, and health and life sciences.Read 3 Oct 2026 · salesforce.com

Plans and prices

Every Salesforce Partner Relationship Management plan and price →

Where Specifiction places it

• Channel Sales Management Software#24 of 417.1
• Partnerships Management#18 of 237.2
• Channel Management Software#9 of 117.1
• Partner Portal Software#23 of 257.1