7shifts From $39.99/mo · Free plan 9.5 Visit ShiftTrained
shifttrained.com
What it is
ShiftTrained turns restaurant menus and existing paper quizzes into phone-based staff quizzes. Managers can upload a PDF or menu photo, connect a POS, or submit a written test for digitization. AI parses menus to generate questions, which managers can edit, rewrite or delete. Staff take quizzes in a phone browser using a text or email link, without downloading an app. A dashboard shows training progress in real time, with leaderboards, badges and personalized AI study guides. Toast and Square integrations import menus and update questions when menu items change. Users outside the US and Canada can receive quizzes over WhatsApp. The product is presented for fine dining, casual dining, sports bars and pubs, and hotels and hospitality. Basic costs $29 a month for up to 20 employees; Pro is $49 a month for up to 40, and Max is $99 a month for up to 99. A free trial is listed, but there is no free plan. ShiftTrained says multilingual support is in beta and Spanish support is coming soon, and that it is not yet SOC 2 certified.
Spec sheet
- What it does
- ShiftTrained turns restaurant menus and other operating documents into staff-training quizzes and tracks results in a manager dashboard.Read 15 Oct 2026 · shifttrained.com
- Purpose
- ShiftTrained is an AI training platform for restaurants that turns menus or existing paper quizzes into phone-based staff quizzes.Read 7 Oct 2026 · shifttrained.com
- Integrations
- Native menu synchronization is available for Toast and Square POS systems.Read 15 Oct 2026 · shifttrained.com
- Security
- The security page says data is encrypted in transit and at rest, restaurant data is isolated with database row-level security, and stored POS credentials use AES-256-GCM encryption.Read 7 Oct 2026 · shifttrained.com
- Compliance
- ShiftTrained says it is not yet SOC 2 certified, while its listed infrastructure providers are SOC 2 audited; it says payments are handled by Stripe and card numbers do not reach its servers.Read 7 Oct 2026 · shifttrained.com
- Support
- The pricing section lists priority support among the included benefits, and the site provides [email protected] as a contact email.Read 7 Oct 2026 · shifttrained.com
- Headquarters
- Chicago, Illinois, United StatesRead 28 Sep 2026 · shifttrained.com
- Founded
- Founders.io lists ShiftTrained as founded in 2026 by Terry Psaltakis.Read 15 Oct 2026 · founders.io
- AI data use
- The security page says menu parsing uses Anthropic's Claude API and menu data is not used to train models under Anthropic's commercial API terms.Read 7 Oct 2026 · shifttrained.com
- AI menu parsing
- Managers can upload PDFs, Word documents, photos or POS data for automatic parsing of menu content.Read 15 Oct 2026 · shifttrained.com
- AI question creation
- AI parses menus to generate questions, and managers can edit, rewrite, or delete the questions.Read 7 Oct 2026 · shifttrained.com
- AI study guides
- The system creates personalized study material from questions an employee answered incorrectly.Read 15 Oct 2026 · shifttrained.com
- Allergen handling
- ShiftTrained says it does not invent allergen or dietary facts and can build quizzes from an uploaded allergen sheet.Read 15 Oct 2026 · shifttrained.com
- API access
- Custom API access is offered only on Enterprise plans; no public self-service API or SDK documentation is listed.Read 15 Oct 2026 · shifttrained.com
- Company legal entity
- The legal entity is ShiftTrained, Inc., with a listed address at 980 N Michigan Ave, Chicago, Illinois.Read 15 Oct 2026 · shifttrained.com
- Compliance limitation
- ShiftTrained says its own service is not yet SOC 2 certified, although several infrastructure providers are SOC 2 audited.Read 15 Oct 2026 · shifttrained.com
- Dashboard analytics
- Managers can review employee scores, question-level misses, category results and score trends.Read 15 Oct 2026 · shifttrained.com
- Data controls
- The security page says account holders can export their data and permanently delete their account through self-serve controls.Read 7 Oct 2026 · shifttrained.com
- Data rights
- Customers can export data from settings and permanently delete accounts; deleted-account data is stated to be removed within 24 hours after confirmation.Read 15 Oct 2026 · shifttrained.com
- Document training
- Handbooks, procedures, steps of service, recipe cards and brand lists can also be converted into quizzes.Read 15 Oct 2026 · shifttrained.com
- Founder and headquarters
- Terry Psaltakis is identified as founder, and the company says it is based in Chicago.Read 15 Oct 2026 · shifttrained.com
- Gamification
- Leaderboards, badges and progress tracking are included to encourage repeat practice.Read 15 Oct 2026 · shifttrained.com
- HRIS connectivity
- Direct HRIS integrations are described as roadmap work, with CSV export offered as the current bridge.Read 15 Oct 2026 · shifttrained.com
- International messaging
- WhatsApp delivery is available for teams outside the United States and Canada, while SMS and email are also supported.Read 15 Oct 2026 · shifttrained.com
- Launch date
- ShiftTrained announced its public launch on April 7, 2026, with a no-card free trial.Read 15 Oct 2026 · shifttrained.com
- Licence
- The terms grant ShiftTrained a service-processing licence to customer content and prohibit reverse engineering, indicating a proprietary hosted service rather than published open-source software.Read 15 Oct 2026 · shifttrained.com
- Limit: location scope
- Basic, Pro and Max are described as single-location tiers; multi-location operation requires Enterprise pricing.Read 15 Oct 2026 · shifttrained.com
- Limit: no native apps
- ShiftTrained explicitly says it has no App Store or Google Play application and runs in mobile browsers instead.Read 15 Oct 2026 · shifttrained.com
- Limit: small review base
- The major directory ratings are based on only one or two reviews, so sentiment evidence is very limited.Read 15 Oct 2026 · getapp.com
- Limits and availability
- The site says Spanish support is coming soon and describes multi-language support as beta.Read 7 Oct 2026 · shifttrained.com
- Menu input
- Managers can upload a PDF or photo, connect a POS, or upload an existing written test for digitization.Read 7 Oct 2026 · shifttrained.com
- Messaging
- For users outside the US and Canada, the site says quizzes can be sent to staff over WhatsApp.Read 7 Oct 2026 · shifttrained.com
- Mobile delivery
- Employees take quizzes through links in a phone browser without installing a native app.Read 15 Oct 2026 · shifttrained.com
- Notable news
- The company announced direct Toast and Square integrations on June 26, 2026.Read 15 Oct 2026 · shifttrained.com
- Paper-test digitization
- Existing paper exams can be uploaded and converted into mobile quizzes while retaining the supplied questions and answers.Read 15 Oct 2026 · shifttrained.com
- Phone access
- Staff take quizzes in a phone browser from a text or email link; the site says no app download is required.Read 7 Oct 2026 · shifttrained.com
- Praise: deployment speed
- Independent reviewers describe having a usable quiz ready within minutes and distributing it through a messaging link.Read 15 Oct 2026 · capterra.com
- Praise: ease of use
- Capterra and Software Advice reviewers repeatedly praise the speed, simplicity and ability for nontechnical restaurant operators to create quizzes from photographed menus.Read 15 Oct 2026 · softwareadvice.com
- Question editing
- Managers can edit, delete or author questions and choose quiz contents, pass marks and time limits.Read 15 Oct 2026 · shifttrained.com
- Quiz generation
- The service generates roughly 100 to 400 questions covering ingredients, preparation, allergens, pairings, prices and menu sections.Read 15 Oct 2026 · shifttrained.com
- Rating on Capterra
- 5.0 out of 5 from 2 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 5.0 out of 5 from 1 reviewRead 15 Oct 2026 · g2.com
- Rating on GetApp
- 5.0 out of 5 from 2 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Software Advice
- 5.0 out of 5 from 2 reviewsRead 15 Oct 2026 · softwareadvice.com
- Security controls
- The security page states TLS in transit, encrypted database storage, Postgres row-level isolation, AES-256-GCM POS credential encryption and Stripe PCI DSS Level 1 payment processing.Read 15 Oct 2026 · shifttrained.com
- Support and documentation
- Directory listings report email/help-desk, chat, knowledge-base, documentation, videos and live-online training support.Read 15 Oct 2026 · getapp.com
- Supported teams
- The product is presented for fine dining, casual dining, sports bars and pubs, and hotels and hospitality.Read 7 Oct 2026 · shifttrained.com
- System requirement
- The product is browser-based and is intended to work on ordinary iOS and Android phones, tablets and desktop browsers.Read 15 Oct 2026 · shifttrained.com
- Training tools
- Features include mobile quizzes, a manager dashboard with real-time training progress, leaderboards, badges, and personalized AI study guides.Read 7 Oct 2026 · shifttrained.com
Plans and prices
Basic $29 a month Billed monthly; renews automatically; cancel anytime Up to 20 employees · unlimited menus and quizzes · single location Read 15 Oct 2026 · shifttrained.com
Basic $29 a month Billed monthly · renews automatically · cancel anytime Up to 20 employees Read 7 Oct 2026 · shifttrained.com
Pro $49 a month Billed monthly; renews automatically; cancel anytime Up to 40 employees · unlimited menus and quizzes · single location Read 15 Oct 2026 · shifttrained.com
Pro $49 a month Billed monthly · renews automatically · cancel anytime Up to 40 employees Read 7 Oct 2026 · shifttrained.com
Max $99 a month Billed monthly; renews automatically; cancel anytime Up to 99 employees · unlimited menus and quizzes · single location Read 15 Oct 2026 · shifttrained.com
Max $99 a month Billed monthly · renews automatically · cancel anytime Up to 99 employees Read 7 Oct 2026 · shifttrained.com
Enterprise Priced on request Custom pricing Multiple locations · cross-location reporting · corporate dashboard · 100+ employees · custom integrations Read 15 Oct 2026 · shifttrained.com
Strong points and limits
Strong points
- Managers can edit AI-generated questions.
- Staff access quizzes in a phone browser without an app.
- Toast and Square integrations update menu-based questions.
- Includes real-time progress, leaderboards and badges.
- Account holders can export or permanently delete data.
Limits
- No free plan.
- Basic is limited to 20 employees.
- Multilingual support is in beta.
- ShiftTrained is not yet SOC 2 certified.
Who it suits
ShiftTrained suits restaurant and hospitality teams that want menu-based quizzes and a manager view of training progress. Its listed options include single-location employee limits and an Enterprise plan for multiple locations.
Verdict
ShiftTrained turns menu content into editable quizzes and tracks team progress. Check employee limits and language availability, particularly if multilingual training is needed.
Where Specifiction places it
- Restaurant Employee Training Software#3 of 308.6
