Tech riderRev. 30 Sept 2026

Shipware Audit and Pay

Ch 066.8of 24 Freight Audit and Payment Software

1Runs onWeb
2CostsFree plan
3Invoice captureportal
4Rate validationYes
5Duplicate detectionYes
6Carrier paymentsYes
7Payment methodschecks, ACH

7 lines stated Written from the maker's own pages: get.shipware.com

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Overview

Shipware Audit and Pay is a web service for parcel invoice review and carrier payments. Its audits look for billing errors and service failures across 65 points per shipment. Eligible refunds and credits are recovered and credited to the customer’s account. Parcel Pay automates carrier payments and reconciles invoices against guaranteed service refunds and credits, helping address overpayments and underpayments. The service includes access to Shipware’s Spend Management portal for parcel-spend insights and can automate general ledger coding or cost allocation reporting. Shipware says Parcel Pay has no hidden fees or surcharges and provides reconciliation reports showing that payment was issued and received. Onboarding uses an expedited approval process without requiring changes to existing approval processes. The described payment onboarding covers UPS and FedEx parcel invoices; checks and ACH are listed payment methods. Invoice capture is through a portal. The free service is for businesses spending over $100,000 annually on small parcel shipping.

Who it is for

It suits businesses that spend over $100,000 each year on small parcel shipping and want invoice auditing alongside carrier payments. Shipware also describes its broader parcel and LTL audit and consulting services for organizations ranging from start-ups to Fortune 500 companies.

What is good

Audits 65 failure points per shipment.
Eligible credits go directly to the customer account.
Includes a parcel-spend insights portal.
Payment methods include checks and ACH.
Onboarding does not require changing approval processes.

What to know first

Free service requires over $100,000 annual parcel spend.
Described parcel payment onboarding supports UPS and FedEx.
Invoice capture is through a portal.

Verdict

Shipware combines invoice auditing, refund recovery, and payment reconciliation for eligible high-spend parcel shippers. The free service has a stated annual-spend threshold, and the described payment onboarding covers UPS and FedEx.

Shipware Audit and Pay plans and pricing

All plans

Parcel Audit and Pay Free Free for businesses that spend over $100,000 annually on small parcel shipping. Annual small parcel shipping spend over $100,000 get.shipware.com · 30 Sept 2026

Compared on freight audit and payment software

Free plan: Yesget.shipware.com
Invoice capture: portalget.shipware.com
Rate validation: Yesget.shipware.com
Duplicate detection: Yesget.shipware.com
Carrier payments: Yesget.shipware.com
Payment methods: checks, ACHget.shipware.com

Facts

Invoice auditing: Shipware audits parcel invoices and identifies billing errors and service failures across 65 points of failure per shipment.get.shipware.com · 30 Sept 2026
Refund recovery: Eligible refunds and credits are recovered and credited directly to the customer’s account, with no work required from the customer.get.shipware.com · 30 Sept 2026
Spend portal: The service includes access to Shipware’s Spend Management portal for cost-saving insights into parcel spend.get.shipware.com · 30 Sept 2026
Reporting: Shipware says it can automate general ledger coding and/or cost allocation reporting to fit customer needs.get.shipware.com · 30 Sept 2026
Payment visibility: Shipware says Parcel Pay has no hidden fees or surcharges and provides reconciliation reports confirming that payment was issued and received.get.shipware.com · 30 Sept 2026
Onboarding: Shipware says Parcel Pay onboarding uses an expedited approval process and does not require changes to existing approval processes.get.shipware.com · 30 Sept 2026
Supported carriers: Shipware’s Parcel Pay specialist page describes onboarding and payment for parcel invoices through UPS and FedEx.shipware.com · 30 Sept 2026
Target customers: Shipware says the free Parcel Audit and Pay service is available to businesses spending over $100,000 annually on small parcel shipping.get.shipware.com · 30 Sept 2026
Company services: Shipware describes its services as parcel and LTL audit and consulting for organizations ranging from start-ups to Fortune 500 companies.shipware.com · 30 Sept 2026
Support: Shipware lists a support hotline at (858) 879-2020.shipware.com · 30 Sept 2026