Sinch Fax API
- 1Runs onAPI, Web
- 2CostsNot stated by the maker
- 3Inbound faxingYes
- 4Outbound faxingYes
- 5Delivery trackingYes
- 6Webhook eventsYes
- 7API protocolrest

Overview
Sinch Fax API is a cloud service for sending and receiving faxes through a REST API. It supports delivery tracking and webhooks for incoming or completed faxes, with Basic or OAuth 2 authentication. If storage is enabled, fax logs and media remain available for 13 months before deletion. Listed formats include DOC, DOCX, PDF, TIF, JPG, TXT, PNG, URLs, and HTML. A customer portal shows fax status and send or receive times, and provides controls for users, groups, roles, and permissions. Sinch describes intelligent routing and automatic retries for failed transmissions, and says its U.S. fax-processing network has 99.999% uptime and redundant infrastructure. Customers can select local or toll-free numbers or bring their own; the infrastructure is described as scalable for high volumes. The service supports stated HIPAA, SOC 2, and GDPR compliance needs and secure transmission for healthcare data. A free Sinch Build Dashboard account is required to start, and signup includes a free virtual number for testing. Pay-as-you-go costs 0.05 USD per page.
Who it is for
It suits startups and established companies that need API-based inbound and outbound faxing, including organizations in healthcare, legal, finance, insurance, or real estate. The portal and webhooks also suit teams that need status visibility or fax-event integration.
What is good
- Supports inbound and outbound faxing with delivery tracking.
- Retries failed transmissions automatically.
- Accepts a broad range of document and image formats.
- Offers local and toll-free numbers or number porting.
- SDK languages include Node.js, Java, .NET, and Python.
What to know first
- Pricing is also described as available on request.
- A service can have only one webhook at a time.
- Enabled storage deletes fax logs and media after 13 months.
- Concurrent call limit is 10 calls.
Verdict
Sinch Fax API combines REST-based fax handling with tracking, routing, retries, and a portal for status and access management. Its listed rate is 0.05 USD per page, while one-webhook-per-service is a relevant integration constraint.
Sinch Fax API plans and pricing
All plansCompared on SIP trunking providers
Facts
- What it does
- Sinch Fax API is a cloud-based service for securely sending and receiving faxes through an API.sinch.com · 4 Oct 2026
- Routing and retries
- The service offers intelligent routing and automatic retries for failed fax transmissions.sinch.com · 4 Oct 2026
- Reliability
- Sinch states that its network has 99.999% uptime and redundant infrastructure for fax processing in the U.S.sinch.com · 4 Oct 2026
- Security
- Sinch says the service supports HIPAA, SOC 2, and GDPR compliance needs, and describes advanced encryption and secure transmission methods for healthcare data.sinch.com · 4 Oct 2026
- File formats
- The product page lists DOC, DOCX, PDF, TIF, JPG, TXT, PNG, URL, and HTML content as supported formats.sinch.com · 4 Oct 2026
- Dashboard
- The customer portal can show fax send and receive times and status, and lets users manage users, groups, roles, and permissions.sinch.com · 4 Oct 2026
- Numbers and scale
- Customers can choose from millions of local or toll-free numbers or bring their own, and Sinch says its infrastructure scales for high fax volumes.sinch.com · 4 Oct 2026
- Integration
- Sinch documents a Zapier integration with an inbound fax trigger and a send-a-fax action.developers.sinch.com · 4 Oct 2026
- Integration limit
- A Fax API service can have only one webhook at a time, which allows one inbound fax trigger per service in Zapier.developers.sinch.com · 4 Oct 2026
- API and retention
- The Fax REST API supports Basic or OAuth 2 authentication, webhooks for arriving or completed faxes, and—if storage is enabled—retains fax logs and media for 13 months before deletion.developers.sinch.com · 4 Oct 2026
- Free account
- The getting-started guide says Fax API use requires a free Sinch Build Dashboard account and that signup includes a free virtual number for testing.developers.sinch.com · 4 Oct 2026
- Support
- Sinch offers product contact through its sales team and developer documentation, and the API reference directs users with questions to the support portal.developers.sinch.com · 4 Oct 2026
- Intended users
- Sinch describes the API for startups and established companies, with examples spanning healthcare, legal, finance, insurance, and real estate.sinch.com · 4 Oct 2026
Company
- Founded
- 2008sinch.com · 28 Sept 2026
- Headquarters
- Stockholm, Swedensinch.com · 28 Sept 2026
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Sources
- sinch.com/voice/fax-api/· checked 4 Oct 2026
- developers.sinch.com/docs/fax/integrations/zapier· checked 4 Oct 2026
- developers.sinch.com/docs/fax/api-reference/fax· checked 4 Oct 2026
- developers.sinch.com/docs/fax/getting-started· checked 4 Oct 2026

