SmartTouch NexGen CRM

Spec sheet

Purpose

NexGen CRM is described as a real estate CRM built for new home sales.Read 8 Oct 2026 · smarttouchinteractive.com

Security

SmartTouch's EU-U.S. Data Privacy Framework page says it uses encryption, role based access controls, secure backups, firewalls, regular audits, and employee training to protect personal information.Read 8 Oct 2026 · smarttouchinteractive.com

Headquarters

Austin, Texas, United StatesRead 28 Sep 2026 · smarttouchinteractive.com

Founded

The company About page says Robert Cowes founded SmartTouch Interactive in 2010.Read 8 Oct 2026 · smarttouchinteractive.com

Company

SmartTouch Interactive gives its address as 8500 Shoal Creek Blvd., Building 4, Suite 100, Austin, Texas 78757.Read 8 Oct 2026 · smarttouchinteractive.com

Appointment calendar integrations

The appointment management solution syncs with Outlook, Google, iOS, and other calendars.Read 8 Oct 2026 · smarttouchinteractive.com

Lead capture and routing

It captures leads from websites, landing pages, chat bots, advertising publishers, Zaps, or manual entry and automates distribution to sales agents based on communities.Read 8 Oct 2026 · smarttouchinteractive.com

Lead nurturing

It supports profile and behavior based lead scoring, email and text drip campaigns, and action driven campaigns.Read 8 Oct 2026 · smarttouchinteractive.com

Mobile app

The NexGen Mobile App is available for Apple iOS and Android and supports contact updates, email, text, calls, notes, appointments, tasks, and dashboards.Read 8 Oct 2026 · smarttouchinteractive.com

Privacy framework

SmartTouch says it adheres to the EU-U.S. Data Privacy Framework Principles for personal information transferred from the EU to the United States.Read 8 Oct 2026 · smarttouchinteractive.com

QR codes

Its event driven QR codes can let buyers schedule model home visits, download brochures, and sign up for text alerts or VIP lists, while tracking QR code use.Read 8 Oct 2026 · smarttouchinteractive.com

Sales tools

Features include tour scheduling, follow up reminders, hot lists, website visit alerts, buyer journey tracking, and pipeline and sales reporting.Read 8 Oct 2026 · smarttouchinteractive.com

Setup

SmartTouch says the workflows can be enabled in two weeks or less and that 90% of configuration is available out of the box.Read 8 Oct 2026 · smarttouchinteractive.com

Support and training

SmartTouch lists dedicated NexGen training and implementation and product support roles on its About page.Read 8 Oct 2026 · smarttouchinteractive.com

Target customers

The product is aimed at home builders and real estate developers, with configurations covering condos, single family, land and ranch, master planned communities, commercial development, timeshare, fractional, and rental organizations.Read 8 Oct 2026 · smarttouchinteractive.com

Plans and prices

Every SmartTouch NexGen CRM plan and price →

Where Specifiction places it

• Construction CRM Software#28 of 417.3