Tech riderRev. 4 Oct 2026
- 1Runs onWeb
- 2Costspaid from $300/mo
- 3Answering modehuman
- 4Call qualificationYes
- 5Message takingYes
- 6Call routingYes
- 7Appointment schedulingYes
- 8Multilingual answeringYes
8 lines stated Written from the maker's own pages: smith.ai
Overview
Smith.ai is ranked #17 of 35 in virtual receptionist services on Specifiction. It runs on Web. There is no free plan. Paid plans start at $300/mo.
Smith.ai plans and pricing
All plansStarter $300/mo $300 / month 30 calls · 1 free transfer destination · $11.50/call over 30 smith.ai · 4 Oct 2026
Basic $810/mo $810 / month 90 calls · 2 free transfer destinations · $10.50/call over 90 smith.ai · 4 Oct 2026
Pro $2,100/mo $2,100 / month 300 calls · 10 free transfer destinations · $8.50/call over 300 smith.ai · 4 Oct 2026
Enterprise Not published Custom; ask about enterprise pricing Custom transfer destinations · price adjusted based on your needs smith.ai · 4 Oct 2026
Compared on virtual receptionist services
Facts
- Service
- Smith.ai provides live virtual receptionists who answer calls 24/7, screen callers, and qualify leads.smith.ai · 4 Oct 2026
- Intake
- Receptionists use custom call flows for matter screening, existing-client requests, referrals, conflict checks, and lead qualification.smith.ai · 4 Oct 2026
- Scheduling and transfers
- The service books consultations on the customer's calendar and routes calls with context to the appropriate team member.smith.ai · 4 Oct 2026
- Languages
- Smith.ai says its receptionists handle calls in English and Spanish.smith.ai · 4 Oct 2026
- Call records
- Call recording and transcription are available with customer opt-in, and call summaries can be sent by email, text, or Slack.smith.ai · 4 Oct 2026
- Integrations
- Smith.ai names Clio, MyCase, Lawmatics, and Filevine among its native integrations and says it connects to 7,000+ tools.smith.ai · 4 Oct 2026
- Security
- Smith.ai says call data is encrypted, is not shared with other Smith.ai customers, and flows into the firm's practice management system.smith.ai · 4 Oct 2026
- Spam blocking
- Smith.ai says it automatically blocks over 20 million known spam and robocall numbers for free.smith.ai · 4 Oct 2026
- Support and setup
- Smith.ai describes a dedicated onboarding process and says setup takes about 15 minutes after the customer provides call handling instructions.smith.ai · 4 Oct 2026
- Service limits
- Virtual receptionist plans are answered by real people; receptionists do not provide legal advice or interpret a caller's legal matter.smith.ai · 4 Oct 2026
- Billing
- The service is month to month, bills by call rather than minute, and the pricing page states there are no setup fees or long-term contracts.smith.ai · 4 Oct 2026
- Typical customers
- Smith.ai presents the service for law firms and lists other industries including home services, software and SaaS, finance, and medical and wellness.smith.ai · 4 Oct 2026
- Company
- Smith.ai says it was founded to help business owners succeed and builds its technology in-house based on customer feedback.smith.ai · 4 Oct 2026
Company
- Founded
- 2015smith.ai · 28 Sept 2026
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Where it ranks on Specifiction
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Sources
- smith.ai/receptionists· checked 4 Oct 2026
- smith.ai/pricing/receptionists· checked 4 Oct 2026
- smith.ai/why-us· checked 4 Oct 2026