Sprinklr Social Advertising

Spec sheet

What it does

Sprinklr Social Advertising centralizes planning, execution, optimization and reporting for paid social campaigns across more than ten channels.Read 15 Oct 2026 · sprinklr.com

Integrations

Sprinklr lists integrations spanning CRM, DAM, BI, analytics, marketing automation, productivity, data platforms and other enterprise categories.Read 15 Oct 2026 · sprinklr.com

Headquarters

New York, New York, USARead 23 Sep 2026 · sprinklr.com

Founded

2009Read 23 Sep 2026 · sprinklr.com

AI campaign optimization

AI recommendations support budget allocation, bidding, boosting and ad rotation decisions.Read 15 Oct 2026 · sprinklr.com

API authentication

API v3 uses OAuth 2.0 bearer tokens together with an API key and follows OpenAPI 3.0 standards.Read 15 Oct 2026 · developer.sprinklr.com

API capabilities

The REST APIs can read and write cases, profiles, messages, campaigns, assets, listening topics, reports, surveys, users and configuration data.Read 15 Oct 2026 · developer.sprinklr.com

API entitlement

Sprinklr's help documentation says customers with Enterprise licenses may use APIs to export and update platform data.Read 15 Oct 2026 · sprinklr.com

Channel coverage

It manages paid social campaigns across 10+ social channels and reports across paid, owned and earned media.Read 15 Oct 2026 · sprinklr.com

Cloud delivery

Sprinklr describes its platform as cloud-only SaaS, with no self-hosted deployment described.Read 15 Oct 2026 · sprinklr.com

Company identity

LinkedIn lists Sprinklr as a public software-development company founded in 2009, headquartered in New York, with 1,001–5,000 employees.Read 15 Oct 2026 · linkedin.com

Creative optimization

AI analyzes ad content and creative elements to support testing and production of higher-performing ads.Read 15 Oct 2026 · sprinklr.com

Documentation and support

The Help Center covers Sprinklr Social publishing and ads, platform governance, integrations, release notes, troubleshooting and support contacts.Read 15 Oct 2026 · sprinklr.com

Funding event

Crunchbase News reported that Sprinklr raised $200 million in 2020 at a $2.7 billion valuation and also secured $150 million in convertible securities.Read 15 Oct 2026 · news.crunchbase.com

Governance

Enterprise controls include roles, access permissions, approval workflows and audit trails.Read 15 Oct 2026 · sprinklr.com

Limit: data gaps

Reviewers cite missing historical listening metrics, limited geographic granularity and incomplete channel benchmarking, including LinkedIn profile reporting.Read 15 Oct 2026 · trustradius.com

Limit: learning curve and UI

Independent reviewers frequently describe the interface as clunky or overwhelming and report a substantial learning curve.Read 15 Oct 2026 · trustradius.com

Limit: loading issues

Capterra reviewers mention occasional loading failures and stalled downloads.Read 15 Oct 2026 · capterra.com

Limit: price and support

TrustRadius reviewers report that the product is expensive and that support responses can be slow or insufficient.Read 15 Oct 2026 · trustradius.com

Mobile app

The iOS app supports social, marketing, advertising, research, commerce and care workflows, including publishing, approvals, reporting and account management.Read 15 Oct 2026 · apps.apple.com

Notable outage evidence

Sprinklr's public status page has recorded partial outages, including an incident where Twitter media links did not open inside Sprinklr.Read 15 Oct 2026 · status.sprinklr.com

Open APIs

Sprinklr Social advertises open APIs and integration frameworks for connecting proprietary systems.Read 15 Oct 2026 · sprinklr.com

Praise: analytics and listening

Reviewers commonly praise reporting, KPI dashboards, social listening and campaign-performance analysis.Read 15 Oct 2026 · trustradius.com

Praise: scheduling and collaboration

TrustRadius reviewers repeatedly praise multi-network scheduling, centralized calendars, cross-team collaboration and approval workflows.Read 15 Oct 2026 · trustradius.com

Proprietary licence

Sprinklr's terms describe the platform as proprietary customer-experience software delivered over the internet, rather than open-source software.Read 15 Oct 2026 · d7umqicpi7263.cloudfront.net

Rating on Apple App Store

3.8 out of 5 from 207 ratingsRead 15 Oct 2026 · apps.apple.com

Rating on Capterra

4.2 out of 5 from 94 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.2 out of 5 from 2,200 reviewsRead 15 Oct 2026 · g2.com

Rating on Gartner Peer Insights

4.0 out of 5 from 148 ratings for Sprinklr SocialRead 15 Oct 2026 · gartner.com

Rating on Software Advice

4.3 out of 5 from 91 reviewsRead 15 Oct 2026 · softwareadvice.com

Rating on TrustRadius

8.8 out of 10 from 175 reviews and ratingsRead 15 Oct 2026 · trustradius.com

SDKs and tooling

Sprinklr's developer portal advertises typed SDKs for Java, Node and Python, plus Postman collections and samples for additional languages.Read 15 Oct 2026 · developer.sprinklr.com

Security certifications

Sprinklr states that it maintains SOC 1 Type II, SOC 2 Type II, PCI DSS and ISO 27001 certifications and FedRAMP authorization.Read 15 Oct 2026 · sprinklr.com

System requirements

The web client supports the latest three versions of Chrome, Firefox, Opera, Safari and Microsoft Edge; Internet Explorer is discontinued.Read 15 Oct 2026 · sprinklr.com

Unified campaign management

The product combines campaign planning, collaboration, execution, optimization and reporting in one workspace.Read 15 Oct 2026 · sprinklr.com

Unified taxonomy

Administrators can create custom taxonomies for creatives, audiences, campaign setup and analytics.Read 15 Oct 2026 · sprinklr.com

Webhooks

A version 3 webhook subscription API provides push notifications when cases, mentions or posts change state.Read 15 Oct 2026 · developer.sprinklr.com

Plans and prices

Every Sprinklr Social Advertising plan and price →

Where Specifiction places it

• Ad Management#8 of 177.7
• Social Media Advertising Software#17 of 367.8
• Content Marketing Platforms#11 of 207.8