Skip to content
SPECIFICTION
Get listed

SureCloud Operational Resilience

surecloud.com

WebAPI
Visit surecloud.com
Spec score 6.8 #18 of 23 in Business Continuity Management Software

What it is

SureCloud Operational Resilience is a paid cloud product for business continuity and operational resilience, available through web and API access. It keeps continuity plans aligned with the services, processes and dependencies they support. Business impact assessments cover financial, reputational and operational risk and link impacts to risks. Teams can schedule self-assessment scenarios, then feed results back into continuity plans. Incident management tracks incidents and communication contacts and connects to external systems. Gracie, the continuity agent, links emerging risks to continuity, updates plans as risk posture changes and ties continuity to controls. Listed integrations include Jira, ServiceNow, Zapier, SharePoint, OneDrive, Google Drive, Okta, AWS, Azure and webhooks; Read and Create REST APIs extend connectivity. SureCloud says Gracie runs on Amazon Bedrock with in-region residency, no customer-data training and auditable human-approved actions. Assure excludes Business Continuity & Resilience, while Automate and Orchestrate include it. Pricing is on request and there is no free plan.

Spec sheet

Integrations
SureCloud lists Jira, ServiceNow, Zapier, SharePoint, OneDrive, Google Drive, Okta, AWS, Azure and Webhooks among its integrations.Read 1 Oct 2026 · surecloud.com
Support
Support tickets sent to [email protected] receive an initial reply within 4 working hours and status updates every 24 hours during 9–5 Monday–Friday support hours.Read 1 Oct 2026 · success.surecloud.com
Headquarters
London, United KingdomRead 28 Sep 2026 · surecloud.com
Founded
2006Read 28 Sep 2026 · surecloud.com
AI security
SureCloud states that Gracie AI runs on Amazon Bedrock with in-region data residency, does not use customer data to train AI models, and has auditable human-approved actions.Read 1 Oct 2026 · surecloud.com
API connectivity
SureCloud offers a Read and Create REST API and native webhook support for integrations not covered out of the box.Read 1 Oct 2026 · surecloud.com
Business impact analysis
It conducts business impact assessments covering financial, reputational and operational risk and links impacts to risks.Read 1 Oct 2026 · surecloud.com
Continuity planning
The product maintains continuity plans alongside the business services, processes and dependencies they support.Read 1 Oct 2026 · surecloud.com
Frameworks
SureCloud lists ISO 27001, ISO 27002, SOC 2, GDPR, NIS-2, NIST CSF v2, DORA, PCI DSS and other compliance frameworks.Read 1 Oct 2026 · surecloud.com
Gracie continuity agent
Gracie can connect emerging risks to continuity, update plans as risk posture changes and tie continuity to controls.Read 1 Oct 2026 · surecloud.com
Incident response
Incident management tracks incidents and contacts for essential communications and connects to preferred external systems.Read 1 Oct 2026 · surecloud.com
Platform architecture
SureCloud describes an event-sourced data layer that records every change as an immutable, time-stamped event.Read 1 Oct 2026 · surecloud.com
Readiness testing
Users can schedule and run self-assessment scenarios and feed the results back into business continuity plans.Read 1 Oct 2026 · surecloud.com
Regulatory context
The product page identifies DORA and NIS2 as raising expectations for operational resilience and measured risk impact.Read 1 Oct 2026 · surecloud.com
Target organisations
Assure is positioned for organisations focused primarily on compliance certifications, Automate for organisations covering multiple GRC domains, and Orchestrate for enterprises with dedicated domain expertise.Read 1 Oct 2026 · surecloud.com

Plans and prices

Assure Priced on request 10 named login accounts · Business Continuity & Resilience unavailable Read 1 Oct 2026 · surecloud.com
Automate Priced on request Unlimited named users · Business Continuity & Resilience available · quick start within 4 weeks Read 1 Oct 2026 · surecloud.com
Orchestrate Priced on request Unlimited named users · Business Continuity & Resilience available · full integrations library and custom API connectivity · quick start within 8–12 weeks Read 1 Oct 2026 · surecloud.com

Every SureCloud Operational Resilience plan and price →

Strong points and limits

Strong points

  • Links continuity plans to dependencies
  • Business impact assessments connect impacts to risks
  • Scenario testing feeds plans
  • Incident and contact management
  • REST API and webhook connectivity

Limits

  • No free plan
  • Pricing available only on request
  • Assure excludes Business Continuity & Resilience
  • Cloud deployment only

Who it suits

It suits organisations managing continuity plans, dependency mapping, exercises, disruption response and regulatory resilience work. Plan choice depends on whether they need Business Continuity & Resilience and deeper integrations.

Verdict

SureCloud Operational Resilience connects planning, impact analysis, testing and incident response in a cloud service. Buyers should compare the plan-specific continuity and integration options before requesting a price.

Where Specifiction places it

Alternatives to SureCloud Operational ResilienceAll alternatives →