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SyncWords

syncwords.com

From $135/mo Free trial WebAPI
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Spec score 8.8 #12 of 99 in AI Video Caption Generators

Spec sheet

What it does
SyncWords provides cloud software for live translation, foreign subtitles, real-time AI voice dubbing, automatic transcription and closed-caption editing.Read 21 Oct 2026 · linkedin.com
Free plan
NoRead 20 Sep 2026 · syncwords.com
Trial
SyncWords says prospective customers can contact it to request a trial session for their workflow before committing to a plan.Read 5 Oct 2026 · syncwords.com
Integrations
Named integrations include AWS Elemental, Brightcove, Dacast, LinkedIn Live, Vimeo, YouTube and PheedLoop; the integrations page also describes Zoom, Teams, Adobe Connect and 100-plus event platforms.Read 21 Oct 2026 · syncwords.com
Security
The enterprise solution states that it uses encryption in transit and at rest and HIPAA- and FERPA-ready facilities.Read 5 Oct 2026 · syncwords.com
Support
Example annual pricing includes standard support Monday through Friday, 8 AM–8 PM ET; Broadcast and Enterprise plans include 24/7 monitoring and a dedicated success manager.Read 5 Oct 2026 · syncwords.com
Headquarters
New York, United StatesRead 28 Sep 2026 · syncwords.com
AI dubbing
SyncWords Vocalics creates AI voice translations and dubbed audio in another language while preserving the program workflow.Read 21 Oct 2026 · syncwords.com
API authentication
Live and VOD Express APIs share bearer-token credentials created from an organization key pair.Read 21 Oct 2026 · docs.syncwords.com
API documentation limit
The Live API reference is described as complete, while broader Live API guides are still being written and expected to expand.Read 21 Oct 2026 · docs.syncwords.com
API examples
The API documentation demonstrates authentication calls in cURL, Python and Node.js and explains 401 and 403 responses.Read 21 Oct 2026 · docs.syncwords.com
Automation
The Live API supports programmatic service control, scheduling, webhooks, and multiple language outputs per call.Read 5 Oct 2026 · syncwords.com
Azure Marketplace capabilities
The Azure listing describes web-based Pro Caption Editor and Sync Editor tools, collaborative roles and permissions, public API access, dictionaries, glossaries and more than 60 export formats.Read 21 Oct 2026 · azuremarketplace.microsoft.com
Company history
SyncWords says it was founded in 2012.Read 5 Oct 2026 · syncwords.com
Company profile
LinkedIn lists SyncWords as a privately held New York company founded in 2013 with 11–50 employees.Read 21 Oct 2026 · linkedin.com
Delivery protocols
Documented live delivery paths include SRT/MPEG-TS, CMAF ingest, HLS and RTMP, with outputs such as EIA-608, WebVTT, DVB, Teletext and TTML.Read 21 Oct 2026 · syncwords.com
Dubbing providers
Documented dubbing providers include Deepdub, MultiVoice, Azure, Google, Amazon Polly and Sarvam, with voice cloning available through Deepdub.Read 21 Oct 2026 · docs.syncwords.com
Funding disclosure
Crunchbase shows one debt-financing round but obscures the amount and does not publish a total funding figure.Read 21 Oct 2026 · crunchbase.com
Language coverage
The company says its captioning and translation services support more than 100 languages.Read 21 Oct 2026 · g2.com
Legal entity and founders
Crunchbase lists the legal name as Syncwords Inc and names Aleksandr Dubinsky, Ashish Shah, Nobuhiro Seki and Sam Cartsos as founders.Read 21 Oct 2026 · crunchbase.com
Limit: caption delay
A Trustpilot reviewer reported live subtitles appearing about 20 seconds after the audio during an event.Read 21 Oct 2026 · trustpilot.com
Limit: terminology accuracy
A G2 reviewer says AI captions would benefit from a larger glossary for specialized terms, even though current quality was considered good.Read 21 Oct 2026 · g2.com
Limit: translation timing
A G2 reviewer says translated captions can drift somewhat out of sync because translated languages do not map one word for one word to the source speech.Read 21 Oct 2026 · g2.com
Live API controls
The REST Live API can create services, start and stop them, change outputs, schedule events, query status and usage, and receive webhook events.Read 21 Oct 2026 · syncwords.com
Live captions
SyncWords Live produces same-language captions for live broadcasts, streams and events.Read 21 Oct 2026 · syncwords.com
Live outputs
SyncWords Live produces same-language captions, translated subtitle tracks, and Vocalics dubbed audio from live sources.Read 5 Oct 2026 · syncwords.com
Live sign language
The product line includes photorealistic live sign-language output composited into a stream through its Signapse partnership.Read 21 Oct 2026 · syncwords.com
Location
The site describes SyncWords as built in New York.Read 5 Oct 2026 · syncwords.com
Marketplace app access
The RingCentral Events app listing says the app is free to use but full functionality may require a paid SyncWords account.Read 21 Oct 2026 · apps.events.ringcentral.com
News: HPA award
The homepage states that SyncWords won the 2026 HPA Award for Innovation in Distribution and Audience Experience.Read 21 Oct 2026 · syncwords.com
News: Sarvam partnership
On September 29, 2026, SyncWords announced Sarvam AI integration adding nine Indian languages to live transcription and dubbing workflows.Read 21 Oct 2026 · syncwords.com
Praise: integration and usability
Reviewers praise straightforward integration, an understandable dashboard, easy file workflows and efficient troubleshooting.Read 21 Oct 2026 · g2.com
Praise: support
G2 and Trustpilot reviewers repeatedly describe the team as responsive, reliable, helpful and willing to handle last-minute event needs.Read 21 Oct 2026 · g2.com
Rating on G2
4.9 out of 5 from 25 reviewsRead 21 Oct 2026 · g2.com
Rating on GetApp
0 out of 5 from 0 reviewsRead 21 Oct 2026 · getapp.com
Rating on Trustpilot
4.7 out of 5 from 34 reviewsRead 21 Oct 2026 · trustpilot.com
Security and subprocessors
The SaaS agreement identifies Google Cloud, Microsoft Azure and DeepL as processing subprocessors and describes GDPR data-subject request handling.Read 21 Oct 2026 · assets-global.website-files.com
Support included
Published package rates include standard support Monday through Friday from 8:00 AM to 8:00 PM Eastern Time.Read 21 Oct 2026 · syncwords.com
Supported users
The company identifies content creators, event organizers, enterprises, broadcasters, OTT platforms, live streaming vendors, houses of worship, educational institutions, and government organizations as audiences it serves.Read 5 Oct 2026 · syncwords.com
Terminology
Services can use ASR dictionaries, translation glossaries, and pronunciation rules.Read 5 Oct 2026 · syncwords.com
Translated subtitles
The platform generates translated subtitle tracks for live audiences and recorded media.Read 21 Oct 2026 · syncwords.com
Translation engines
VOD Express documents Gemini, OpenAI, Amazon Nova, DeepL, Google, Soniox and no-translation engine options.Read 21 Oct 2026 · docs.syncwords.com
Usage billing
Pricing counts hours separately for each language and each output, so subtitles, captions and dubs from one session consume separate output hours.Read 21 Oct 2026 · syncwords.com
Usage limits
Hours are billed per language and per output, so each caption, subtitle, or dub output consumes its own usage hours.Read 5 Oct 2026 · syncwords.com
Video inputs
SyncWords Live accepts live media over SRT, RTMP, HLS, or CMAF.Read 5 Oct 2026 · syncwords.com
VOD Express
VOD Express accepts video or audio through an S3 workflow and returns automated captioned, subtitled and dubbed assets.Read 21 Oct 2026 · syncwords.com

Plans and prices

Standard — 60 hours $1,620 a year Prepaid package valid for one year; hours charged per language and output 60 hours per year Read 20 Sep 2026 · syncwords.com
Standard — 500 hours $11,250 a year Prepaid package valid for one year; hours charged per language and output 500 hours per year Read 20 Sep 2026 · syncwords.com
Advanced — 2,500 hours $37,500 a year Prepaid package valid for one year; hours charged per language and output 2,500 hours per year Read 20 Sep 2026 · syncwords.com
Advanced — 9,000 hours $81,000 a year Prepaid package valid for one year; hours charged per language and output 9,000 hours per year Read 20 Sep 2026 · syncwords.com
AI captions pay-as-you-go $30, paid once per one-hour event one hour of AI captions for a live event Read 21 Oct 2026 · syncwords.com
60 hours / year — Standard $1,620 a year prepaid annually 60 output hours · full SyncWords Live access · enterprise features · captions, subtitles and audio translations · billed per language and output Read 21 Oct 2026 · syncwords.com
Standard tier — 60 hours / year $1,620 a year 60 hours / year; rate $27 / hour Hours charged per language and per output · Standard support Mon–Fri, 8 AM–8 PM ET Read 5 Oct 2026 · syncwords.com
500 hours / year — Standard $11,250 a year prepaid annually 500 output hours · full SyncWords Live access · enterprise features · captions, subtitles and audio translations · billed per language and output Read 21 Oct 2026 · syncwords.com
Standard tier — 500 hours / year $11,250 a year 500 hours / year; rate $22.50 / hour Hours charged per language and per output · Standard support Mon–Fri, 8 AM–8 PM ET Read 5 Oct 2026 · syncwords.com
2,500 hours / year — Advanced $37,500 a year prepaid annually 2,500 output hours · full SyncWords Live access · enterprise features · captions, subtitles and audio translations · billed per language and output Read 21 Oct 2026 · syncwords.com
Advanced tier — 2,500 hours / year $37,500 a year 2,500 hours / year; rate $15 / hour Hours charged per language and per output · Standard support Mon–Fri, 8 AM–8 PM ET Read 5 Oct 2026 · syncwords.com
9,000 hours / year — Advanced $81,000 a year prepaid annually 9,000 output hours · full SyncWords Live access · enterprise features · captions, subtitles and audio translations · billed per language and output Read 21 Oct 2026 · syncwords.com

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