TigerConnect Secure Text Messaging

Spec sheet

Purpose

TigerConnect replaces fragmented pagers, calls, and texts with secure, role-based messaging, real-time alerts, and patient context for care teams.Read 4 Oct 2026 · tigerconnect.com

Integrations

TigerConnect describes integrations with EHRs, nurse call systems, medical devices, physician scheduling, PBX telephony, and answering services.Read 4 Oct 2026 · tigerconnect.com

Security

TigerConnect describes its solution as HITRUST CSF-certified and says it uses robust encryption and security capabilities to protect sensitive patient information.Read 4 Oct 2026 · tigerconnect.com

Support

TigerConnect lists product support by email at [email protected] and by phone at (650) 564-4722.Read 4 Oct 2026 · tigerconnect.com

Headquarters

El Segundo, California, United StatesRead 4 Oct 2026 · tigerconnect.com

Administrative security

Administrators can enforce mobile PIN locks with timeouts from one minute to four hours and remotely lock out users on lost or stolen devices.Read 4 Oct 2026 · tigerconnect.com

Alerts

The platform routes consult requests, nurse call alerts, patient monitoring alarms, and other clinical system data to care team members.Read 4 Oct 2026 · tigerconnect.com

Availability

The product page describes the cloud-based app as having 99.99% average uptime.Read 4 Oct 2026 · tigerconnect.com

Contract terms

TigerConnect says contract terms vary from single-year to multi-year, offers three- and five-year terms, and does not permit early cancellations.Read 4 Oct 2026 · tigerconnect.com

Identity integrations

Automated SCIM provisioning supports Azure AD, Okta, and Ping Identity, while SAML single sign-on integrations include Imprivata.Read 4 Oct 2026 · tigerconnect.com

Intended customers

TigerConnect describes the platform for healthcare organizations and care teams coordinating clinical communication and care delivery.Read 4 Oct 2026 · tigerconnect.com

Message retention

Messages automatically and permanently delete after a maximum of 30 days unless archived; searchable message archiving can be TigerConnect-hosted or client-hosted.Read 4 Oct 2026 · tigerconnect.com

Messaging features

Features include patient references from the EHR, pinned and flagged conversations, priority alerts, and automatic escalation of unanswered messages and alerts.Read 4 Oct 2026 · tigerconnect.com

Supported devices

The app supports iOS and Android devices, and desktop versions for Windows, macOS, Debian, and Ubuntu; supported web browsers include Firefox, Chrome, Safari, and Edge.Read 4 Oct 2026 · tigerconnect.com

Plans and prices

Every TigerConnect Secure Text Messaging plan and price →

Where Specifiction places it

• Secure Team Chat Software#26 of 307.0
• Secure Messaging Apps#36 of 367.1