Files.com From $199/mo 9.3 Visit TitanFile
titanfile.com
What it is
TitanFile is a secure file-sharing and client-collaboration platform for exchanging confidential files and messages. Its workspaces support two-way collaboration with clients and other external contacts, who can participate without requiring organization licenses. TitanFile states that data is protected with AES 256-bit encryption in transit and at rest, with customer-managed keys available. Controls include two-factor authentication, single sign-on, granular permissions, password protection, recipient verification, and exportable audit reports. Listed compliance standards include ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, HIPAA, PIPEDA, PHIPA, GDPR, PCI DSS, and WCAG 2.1. Integrations include Outlook, iManage, NetDocuments, Microsoft Dynamics 365, DocuSign, and APIs. Mobile access supports secure file sharing. Business Starter costs $16 per user per month with a two-user minimum and files up to 10GB; Individual is $22 a month, and Business Pro is $24 per user per month with files up to 50GB. A 15-day trial requires no credit card.
Spec sheet
- What it does
- TitanFile is a secure file-sharing and client-collaboration platform for exchanging files, messages and workspaces.Read 15 Oct 2026 · titanfile.com
- Product
- TitanFile is a secure file sharing and client collaboration platform for exchanging confidential files and messages.Read 29 Sep 2026 · titanfile.com
- Intended users
- TitanFile identifies legal, government, accounting, healthcare, and insurance organizations among the industries it serves.Read 29 Sep 2026 · titanfile.com
- Free plan
- NoRead 22 Sep 2026 · titanfile.com
- Trial
- The pricing page offers a 15-day risk-free trial and says no credit card is required.Read 29 Sep 2026 · titanfile.com
- Integrations
- The pricing page lists Outlook, iManage, NetDocuments, Microsoft Dynamics 365, DocuSign, and API integrations.Read 29 Sep 2026 · titanfile.com
- Security
- TitanFile says information is protected with AES 256-bit encryption in transit and at rest, with customer-managed encryption keys also available.Read 29 Sep 2026 · titanfile.com
- Compliance
- The security page lists ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, HIPAA, PIPEDA, PHIPA, GDPR, PCI DSS, and WCAG 2.1.Read 29 Sep 2026 · titanfile.com
- Support
- Email and live chat support are listed Monday through Friday, 9 AM–6 PM EST; phone support is also listed for Business Pro and Enterprise.Read 29 Sep 2026 · titanfile.com
- Headquarters
- Toronto, Ontario, CanadaRead 28 Sep 2026 · titanfile.com
- Founded
- 2011Read 28 Sep 2026 · titanfile.com
- Android app
- The Google Play app is published by TitanFile Inc., had 500+ downloads when crawled, and was updated February 28, 2025.Read 15 Oct 2026 · play.google.com
- API access
- YesRead 22 Sep 2026 · titanfile.com
- Audit logs
- Audit logs record access and email-delivery activity and can provide proof of access and delivery.Read 15 Oct 2026 · titanfile.com
- Browser requirements
- TitanFile is a browser application and recommends Chrome, Firefox, Edge and Safari 9 or later.Read 15 Oct 2026 · support.titanfile.com
- Collaboration
- Secure workspaces support two-way file and message collaboration with clients and other outside contacts.Read 29 Sep 2026 · titanfile.com
- Company facts
- LinkedIn lists TitanFile Inc. as privately held, headquartered in Toronto, founded in 2011, with 11–50 employees.Read 15 Oct 2026 · linkedin.com
- Document watermarking
- PDF documents can be watermarked with text or images to discourage unauthorized use.Read 15 Oct 2026 · titanfile.com
- Documentation depth
- The support center contains documentation, getting-started guides, troubleshooting, integration tutorials and more than 130 help articles.Read 15 Oct 2026 · support.titanfile.com
- Encryption
- The service states encryption in transit and at rest, AES-256, end-to-end encryption, two-step verification and customer-managed keys.Read 15 Oct 2026 · titanfile.com
- External users
- The pricing FAQ says only people within an organization require a license and external contacts are free.Read 29 Sep 2026 · titanfile.com
- Funding
- YourStory reports $1.7 million total funding from L-SPARK, Atlantic Canada Opportunities Agency and Innovacorp.Read 15 Oct 2026 · yourstory.com
- Large-file transfer
- TitanFile supports individual or folder uploads with advertised upload speeds up to 500 Mbps.Read 15 Oct 2026 · titanfile.com
- Licence and hosting
- TitanFile is delivered as a proprietary service with subscription terms restricting copying, modification, reverse engineering and derivative works; Crunchbase describes a customized on-premise option.Read 15 Oct 2026 · titanfile.com
- Limit: adoption
- A Software Advice reviewer said some banks were hesitant to use TitanFile, limiting reach with those counterparties.Read 15 Oct 2026 · softwareadvice.com
- Limit: contact and channel administration
- Capterra reviewers mention buggy contact entry, difficulty adding or removing same-firm channel members and awkward Outlook email setup.Read 15 Oct 2026 · capterra.com
- Limit: file management
- G2 reviewers report confusing management at high document volumes, buggy older-file search, limited sorting and missing bulk folder/tagging tools.Read 15 Oct 2026 · g2.com
- Limit: retention automation
- A G2 reviewer wanted automatic document destruction dates, which the product did not provide in that review.Read 15 Oct 2026 · g2.com
- Maker identity
- The legal company name is TitanFile, Inc.Read 15 Oct 2026 · crunchbase.com
- Max file size
- 10Read 22 Sep 2026 · titanfile.com
- Microsoft 365 integration
- Microsoft 365 integration supports in-place editing, real-time co-editing, automatic saving and no required Microsoft 365 account for users.Read 15 Oct 2026 · titanfile.com
- Mobile access
- TitanFile says its mobile access feature supports secure file sharing from mobile devices.Read 29 Sep 2026 · titanfile.com
- Mobile app availability
- TitanFile has iPhone and iPad apps requiring iOS/iPadOS 13.4 or later; the App Store listing also supports Apple-silicon Macs and Vision Pro.Read 15 Oct 2026 · apps.apple.com
- NetDocuments integration
- Secure Connect transfers files between TitanFile and NetDocuments without local downloads; the NetDocuments API path limits each document to 2GB.Read 15 Oct 2026 · support.titanfile.com
- Notable news: integrations
- On August 12, 2024, TitanFile announced upgraded Microsoft and NetDocuments integrations alongside its Outlook Secure Send work.Read 15 Oct 2026 · titanfile.com
- Other integrations
- Pricing lists Secure Send for Outlook, iManage, NetDocuments, Microsoft Dynamics 365 and DocuSign integrations.Read 15 Oct 2026 · titanfile.com
- Outlook integration
- The Outlook integration sends files directly from Outlook, supports email replies and removes attachment-size limits.Read 15 Oct 2026 · titanfile.com
- Praise: customer support
- Capterra reviewers commonly praise responsive support, easy deployment and simple client use.Read 15 Oct 2026 · capterra.com
- Praise: ease and security
- G2 reviewers repeatedly praise email-like ease of use, strong security, quick onboarding and reliable confidential file exchange.Read 15 Oct 2026 · g2.com
- Public API
- TitanFile advertises an API for bulk or incremental file transfers, secure messages, workspace creation/search/update/deletion, contact management and activity-log ingestion.Read 15 Oct 2026 · titanfile.com
- Rating on Apple App Store
- 5.0 out of 5 from 9 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.8 out of 5 from 24 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 4.6 out of 5 from 139 reviewsRead 15 Oct 2026 · g2.com
- Rating on Microsoft Marketplace
- 4.7 out of 5 from 137 ratingsRead 15 Oct 2026 · marketplace.microsoft.com
- Rating on Software Advice
- 4.8 out of 5 from 24 reviewsRead 15 Oct 2026 · softwareadvice.com
- Secure portal
- Secure portals provide two-way collaboration, organized files and messages, and activity tracking.Read 15 Oct 2026 · titanfile.com
- Secure web forms
- Branded secure web forms let clients submit files without using ordinary email attachments.Read 15 Oct 2026 · titanfile.com
- Security certifications
- TitanFile states ISO 27001/27017/27018, SOC 2 Type II, HIPAA, PIPEDA, PHIPA, GDPR, PCI DSS and WCAG 2.1 coverage.Read 15 Oct 2026 · titanfile.com
- Security controls
- Security features include two-factor authentication, single sign-on, granular sharing permissions, and audit trails with exportable reports.Read 29 Sep 2026 · titanfile.com
- Security operations
- TitanFile says systems are continuously monitored and logged, access follows least privilege, and development incorporates OWASP recommendations.Read 15 Oct 2026 · titanfile.com
- Shared mailbox
- Shared mailboxes let colleagues collaborate in one inbox and switch between mailboxes inside the account.Read 15 Oct 2026 · titanfile.com
Plans and prices
Individual $22 a month $22 USD/month; maximum 1 user unlimited external collaborators · up to 10GB per file · unlimited storage · US/CA/EU data residency Read 15 Oct 2026 · titanfile.com
Business Starter $16 a month $16 USD/user/month; minimum 2 users unlimited external collaborators · up to 10GB per file · unlimited storage · US/CA/EU data residency Read 15 Oct 2026 · titanfile.com
Business Pro $24 a month $24 USD/user/month; minimum 2 users unlimited external collaborators · up to 50GB per file · unlimited storage · US/CA/EU data residency Read 15 Oct 2026 · titanfile.com
Enterprise Priced on request Custom pricing; minimum 50 users unlimited external collaborators · 50GB+ files · unlimited storage · custom requirements Read 15 Oct 2026 · titanfile.com
Strong points and limits
Strong points
- AES 256-bit encryption in transit and at rest
- Unlimited external collaborators on listed plans
- Multiple compliance standards listed
- Custom link expiration and audit logs
- 15-day trial without credit card
Limits
- No free plan
- Business Starter requires two users
- Business Starter limits files to 10GB
Who it suits
TitanFile suits legal, government, accounting, healthcare, and insurance organizations exchanging sensitive material with outside contacts. It fits teams needing mobile access, audit controls, and listed compliance coverage.
Verdict
TitanFile offers controlled file exchange with broad compliance claims, external collaboration, and integrations for business systems. Review plan limits and support terms against your organization’s user count and file sizes.
Where Specifiction places it
- File transfer services#6 of 1059.1
- Confidentiality Software#1 of 178.6
- Client Portal Software#4 of 178.4
- Secure File Transfer Software#9 of 288.6
