SendSafely vs TitanFile
SendSafely
explore.sendsafely.comTitanFile
titanfile.comSide by side
| Figure | SendSafely | TitanFile |
|---|---|---|
| Price from | $10/mo | $16/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 12 | 4 |
| Spec score · File transfer services | 9.3 (#3) | 9.1 (#6) |
| Spec score · Secure File Transfer Software | 8.9 (#4) | 8.6 (#9) |
| API access | Yes | Yes |
| Browser requirements | Supported desktop browsers are recent Chrome, Firefox, Safari and Edge; mobile support covers recent Chrome on Android and Safari or Chrome on iOS. | TitanFile is a browser application and recommends Chrome, Firefox, Edge and Safari 9 or later. |
| Compliance | The company lists SOC 2 Type 2, PCI DSS, GDPR, and CCPA support, with HIPAA BAAs available on Enterprise plans. | The security page lists ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, HIPAA, PIPEDA, PHIPA, GDPR, PCI DSS, and WCAG 2.1. |
| Documentation depth | Java documentation covers package creation, recipients, SMS authentication, file encryption and upload, Workspaces, Contact Groups, Dropzone recipients and download operations. | The support center contains documentation, getting-started guides, troubleshooting, integration tutorials and more than 130 help articles. |
| Encryption | Files are encrypted on the sender's device using OpenPGP with AES-256, and a split-key design means SendSafely cannot decrypt their contents. | The service states encryption in transit and at rest, AES-256, end-to-end encryption, two-step verification and customer-managed keys. |
| Free plan | Yes | No |
| Integrations | Native integrations include Zendesk, Salesforce, Intercom, Freshdesk, Jira, Outlook, Gmail, Slack, Global Relay and Zapier. | The pricing page lists Outlook, iManage, NetDocuments, Microsoft Dynamics 365, DocuSign, and API integrations. |
| Intended users | The company describes its platform as embedding encryption into tools used by teams handling regulated data. | TitanFile identifies legal, government, accounting, healthcare, and insurance organizations among the industries it serves. |
| Praise: ease and security | G2 reviewers repeatedly praise straightforward deployment, ease of use, strong encryption and secure file intake without requiring recipients to create accounts. | G2 reviewers repeatedly praise email-like ease of use, strong security, quick onboarding and reliable confidential file exchange. |
| Product | SendSafely is an end-to-end encrypted data transfer platform for sending sensitive files and messages. | TitanFile is a secure file sharing and client collaboration platform for exchanging confidential files and messages. |
| Rating on G2 | 4.8 out of 5 from 55 reviews | 4.6 out of 5 from 139 reviews |
| Support | Team pricing includes online support, while Enterprise customers can add premium 24x7 support with named contacts and guaranteed SLAs. | Email and live chat support are listed Monday through Friday, 9 AM–6 PM EST; phone support is also listed for Business Pro and Enterprise. |
| What it does | SendSafely provides end-to-end encrypted exchange of files, messages and secrets from a browser, Outlook or Gmail, with recipients able to open links without an account. | TitanFile is a secure file-sharing and client-collaboration platform for exchanging files, messages and workspaces. |
Plans
SendSafely
- Basic$10 a month
- Pro$20 a month
- Team$120 a month
- Business$232 a month
- Consumption - BandwidthPrice not published
- Consumption - PackagesPrice not published
- PersonalFree
- Consumption bandwidthPriced on request
- Consumption — BandwidthPriced on request
- Consumption packagesPriced on request
TitanFile
- Individual$22 a month
- Business Starter$16 a month
- Business Pro$24 a month
- EnterprisePriced on request
In their own words
SendSafely
SendSafely is an end-to-end encrypted platform for transferring sensitive files and messages. Files are encrypted on the sender’s device with OpenPGP and AES-256; a split-key design means SendSafely cannot decrypt the contents. Recipients can access files in a modern browser without an account after confirming identity with a one-time passcode sent by email or SMS. Senders can set expiry dates, revoke access, limit views or downloads, and enable view-only mode or watermarking.
Native integrations include Outlook, Gmail, Slack, Salesforce, Zendesk, Freshdesk, and Intercom. Developers can use a REST API and client libraries for Python, Java,.NET, and Node.js, though API access requires Business or higher. The company lists SOC 2 Type 2, PCI DSS, GDPR, and CCPA support, with HIPAA BAAs on Enterprise plans. Hosting runs on AWS; Business and Enterprise plans can use regional hosting in the United States, European Union, or Australia. Basic costs $10 a month, and trials are limited to 2 GB of uploads.
TitanFile
TitanFile is a secure file-sharing and client-collaboration platform for exchanging confidential files and messages. Its workspaces support two-way collaboration with clients and other external contacts, who can participate without requiring organization licenses. TitanFile states that data is protected with AES 256-bit encryption in transit and at rest, with customer-managed keys available. Controls include two-factor authentication, single sign-on, granular permissions, password protection, recipient verification, and exportable audit reports. Listed compliance standards include ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, HIPAA, PIPEDA, PHIPA, GDPR, PCI DSS, and WCAG 2.1. Integrations include Outlook, iManage, NetDocuments, Microsoft Dynamics 365, DocuSign, and APIs. Mobile access supports secure file sharing. Business Starter costs $16 per user per month with a two-user minimum and files up to 10GB; Individual is $22 a month, and Business Pro is $24 per user per month with files up to 50GB. A 15-day trial requires no credit card.