TotalGiving

Spec sheet

What it does

TotalGiving is an online fundraising service for charities that hosts donation, appeal and sponsorship pages.Read 15 Oct 2026 · givingplatforms.com

Purpose

TotalGiving describes itself as an online platform for donating to charitable causes and fundraising for charities.Read 8 Oct 2026 · totalgiving.co.uk

Audience

The service is described as supporting charitable causes and charities.Read 8 Oct 2026 · totalgiving.co.uk

Security

The maker states that data is encrypted, stored on dedicated servers in a UK data centre and processed through PCI Service Provider Level 1 auditors.Read 15 Oct 2026 · donationmanager.co.uk

Support

Raise Your Profile advertises live online and email technical support with a one-hour response time.Read 15 Oct 2026 · donationmanager.co.uk

Headquarters

Norwich, Norfolk, United KingdomRead 28 Sep 2026 · totalgiving.co.uk

Accounts

The donation page says an account enables quicker future donations, access to previous donations, and creation of fundraising pages.Read 8 Oct 2026 · totalgiving.co.uk

Anti-money-laundering

Raise Your Profile says it performs customer due diligence and ongoing monitoring to comply with anti-money-laundering rules.Read 15 Oct 2026 · donationmanager.co.uk

Charity adoption

Norfolk Blood Bikes says its TotalGiving fundraiser is hosted by the platform and that 100% of donated money reaches the charity.Read 15 Oct 2026 · norfolkbloodbikes.org.uk

Checkout customization

NowDonate checkout can be customized from a simple button through an advanced API.Read 15 Oct 2026 · donationmanager.co.uk

Company activity

Companies House classifies Raise Your Profile Ltd under SIC 62020, information-technology consultancy activities.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk

Company founded

Raise Your Profile Ltd was incorporated on 22 June 2009.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk

Company headquarters

Raise Your Profile Ltd’s registered office is 2 Murrayfield Road, Norwich, Norfolk, NR6 6NQ, England.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk

Company legal name

Companies House lists Raise Your Profile Ltd as an active private company, number 06940259.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk

Currencies

The service says charities can accept donations in 140 currencies.Read 15 Oct 2026 · donationmanager.co.uk

Direct donations

Donors can make donations directly to a charity through a TotalGiving donation page.Read 8 Oct 2026 · totalgiving.co.uk

Direct transfers

The service says donations move directly from donors to charities and are not held by TotalGiving.Read 15 Oct 2026 · donationmanager.co.uk

Donor data access

The FAQ says charities receive full access to donor and fundraiser data held in the system.Read 15 Oct 2026 · donationmanager.co.uk

Eligibility

Raise Your Profile says its services are available to UK charities, exempt charities and community amateur sports clubs subject to status checks.Read 15 Oct 2026 · donationmanager.co.uk

Facebook integration

The FAQ says NowDonate offers a Facebook app for collecting donations within Facebook.Read 15 Oct 2026 · donationmanager.co.uk

Facebook login

The donation page offers Facebook login as an option for account access.Read 8 Oct 2026 · totalgiving.co.uk

Fund transfer

The site says funds raised are transferred directly to the charity.Read 8 Oct 2026 · totalgiving.co.uk

Fundraising pages

Charities and supporters can create unlimited fundraising and appeal pages with event start and end dates.Read 15 Oct 2026 · donationmanager.co.uk

Gift Aid

Charities can make unlimited Gift Aid claims through the system, with HMRC paying the reclaimed amount directly to them.Read 15 Oct 2026 · donationmanager.co.uk

Guest donations

The donation page offers a guest donation option without creating an account.Read 8 Oct 2026 · totalgiving.co.uk

Independent concern

A CharityConnect post questioned whether TotalGiving was active after the author received no response and observed an apparent connection with Red Cloud.Read 15 Oct 2026 · charityconnect.co.uk

Independent success report

A MoneySavingExpert charity user said TotalGiving had delivered more than £100,000 in three years with donations going directly to the charity.Read 15 Oct 2026 · forums.moneysavingexpert.com

Licence

The terms reserve all rights in the source code to Raise Your Profile Ltd and prohibit modification without written permission, indicating proprietary software.Read 15 Oct 2026 · donationmanager.co.uk

Limit: donation errors

Trustpilot complaints mention blank screens, login failures and card-donation errors during fundraising setup or checkout.Read 15 Oct 2026 · trustpilot.com

Limit: feature breadth

Zeffy’s comparison says TotalGiving has basic forms and recurring giving but lacks event ticketing, auctions, advanced CRM and e-commerce.Read 15 Oct 2026 · zeffy.com

Limit: Gift Aid administration

MoneySavingExpert participants reported that Gift Aid required separate HMRC registration and manual reconciliation, with one poster worried about delayed claims.Read 15 Oct 2026 · forums.moneysavingexpert.com

Limit: language coverage

GivingPlatforms describes the interface as English-only despite multi-currency donations.Read 15 Oct 2026 · givingplatforms.com

Limit: payment controls

A Trustpilot reviewer said recurring debit amounts could not be amended or cancelled online and required bank intervention.Read 15 Oct 2026 · trustpilot.com

Limit: payment-wallet coverage

GivingPlatforms says Apple Pay and Google Pay are absent from TotalGiving’s listed payment methods.Read 15 Oct 2026 · givingplatforms.com

Limit: support responsiveness

Repeated Trustpilot complaints describe unanswered registration and support requests and difficulty contacting the company.Read 15 Oct 2026 · trustpilot.com

Limit: transparency

GivingPlatforms says the public site does not disclose a founding year, registered address or company number and does not clearly state charity payment-processing costs.Read 15 Oct 2026 · givingplatforms.com

Maker funding

Raise Your Profile says it funds its free services through its sister company Fruitful Media Ltd.Read 15 Oct 2026 · donationmanager.co.uk

No platform fee

TotalGiving states that it charges charities no commission or platform fee, although payment providers can charge processing fees.Read 15 Oct 2026 · donationmanager.co.uk

Notifications

Charities can receive email notifications for donations and for newly created fundraising pages.Read 15 Oct 2026 · donationmanager.co.uk

Payment methods

The FAQ lists credit cards, debit cards, Direct Debit and PayPal for donations.Read 15 Oct 2026 · donationmanager.co.uk

Praise: affordability

A Trustpilot reviewer praised the free, easy-to-navigate basic functions and suitability for cost-conscious small charities.Read 15 Oct 2026 · trustpilot.com

Praise: PayPal donations

A Trustpilot reviewer described donating through PayPal as smooth and hassle-free.Read 15 Oct 2026 · trustpilot.com

Rating on GivingPlatforms

2.2 out of 5 from 16 reviews.Read 15 Oct 2026 · givingplatforms.com

Rating on Trustpilot

2.0 out of 5 from 17 reviews.Read 15 Oct 2026 · trustpilot.com

Recurring and one-off gifts

Independent coverage describes support for both one-off and recurring donations.Read 15 Oct 2026 · givingplatforms.com

Reporting

Donation Manager, which includes TotalGiving, provides comprehensive reporting facilities.Read 15 Oct 2026 · donationmanager.co.uk

Termination

The terms allow Raise Your Profile to suspend or terminate services for suspected illegal activity, bad faith or conduct harming its reputation.Read 15 Oct 2026 · donationmanager.co.uk

Thank-you messages

NowDonate supports fully customizable donor thank-you messages.Read 15 Oct 2026 · donationmanager.co.uk

Plans and prices

Every TotalGiving plan and price →

Where Specifiction places it

• Nonprofit Online Donation Software#16 of 338.0