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Customer Success Platforms for SaaS

Alternatives to Totango

The tools Specifiction weighs against Totango, from its list of customer success platforms for saas, each with its plans, platforms and spec score.

  1. 01 EverAfter

    EverAfter suits customer-facing teams that need branded portals for onboarding, adoption, reviews or renewals.

    From $200/mo Free plan Web
    8.7 Visit Specs
  2. 02 Custify

    Custify is designed for customer success managers and B2B SaaS businesses that need customer health tracking and workflow automation.

    Free trial Web · API
    8.4 Visit Specs
  3. 03 SmartKarrot
    From $1,250/mo Web · API
    7.4 Visit Specs
  4. 04 ClientSuccess

    Startup, growth, and enterprise packages target early-stage startups, SMB and mid-market organizations, and large organizations respectively.

    Web
    7.3 Visit Specs
  5. 05 UserIQ

    UserIQ suits rapidly scaling SaaS companies seeking customer success and product adoption tools.

    Free trial Web
    7.2 Visit Specs
  6. 06 Vitally

    Vitally is aimed at Customer Success teams working with one-to-many and PLG, hybrid, or one-to-one engagement models.

    Free trial Web · API
    7.1 Visit Specs
  7. 07 Planhat

    It is aimed at commercial teams in B2B enterprises handling customer success, CRM, or professional services workflows.

    Web · API
    7.0 Visit Specs
  8. 08 Velaris
    Web
    6.6 Visit Specs
  9. 09 Gainsight Customer Success
    Web · iOS · Android
    6.4 Visit Specs
  10. 10 ZapScale

    It suits growing customer success teams serving B2B SaaS companies.

    Web
    6.4 Visit Specs
  11. 11 ChurnZero
    Web
    6.1 Visit Specs
  12. 12 Catalyst
    5.9 Visit Specs
  13. 13 CustomerSuccessBox
    5.6 Visit Specs

Totango, head to head