GainTrace From $82/mo · Free plan 8.9 Visit SmartKarrot
smartkarrot.com
Spec sheet
- Purpose
- The platform is for customer success and key account management teams seeking to manage onboarding, adoption, retention, and revenue growth.Read 2 Oct 2026 · smartkarrot.com
- Product
- SmartKarrot describes itself as an intelligent customer success platform delivered as software as a service for B2B organizations.Read 2 Oct 2026 · smartkarrot.com
- Integrations
- The pricing page says the plans support third-party integrations and lists CRM, email and calendar, financial system, and customer ticketing system integration categories.Read 2 Oct 2026 · smartkarrot.com
- Security
- The privacy policy says SmartKarrot uses administrative, technical, personnel, and physical safeguards and TLS encryption when transmitting sensitive information.Read 2 Oct 2026 · smartkarrot.com
- Privacy
- The privacy policy states that Google emails and calendar events are shown in real time and that Google user data is not stored or shared by SmartKarrot.Read 2 Oct 2026 · smartkarrot.com
- Support
- The pricing comparison lists email-based support for Basic, dedicated customer success managers for Growth and Pro, and premium support for Enterprise.Read 2 Oct 2026 · smartkarrot.com
- Headquarters
- Dallas, USARead 28 Sep 2026 · smartkarrot.com
- Analytics
- Product analytics uses product data to support adoption, upsell, and cross-sell decisions.Read 2 Oct 2026 · smartkarrot.com
- Automation
- SmartKarrot says it can automate actions, alerts, playbooks, tasks, campaigns, and NPS activities.Read 2 Oct 2026 · smartkarrot.com
- Call intelligence
- SmartKonversations transcribes calls and can use customer phrases or call sentiment to prompt follow-up actions.Read 2 Oct 2026 · smartkarrot.com
- Company and headquarters
- SmartKarrot identifies Dallas as its hub and lists founder and CEO Arnab Chatterjee on its company page.Read 2 Oct 2026 · smartkarrot.com
- Customer view
- Customer 360 provides a consolidated view of customer information and related operational and financial elements.Read 2 Oct 2026 · smartkarrot.com
- Health and risk
- The platform offers customer health scoring and early warning capabilities to help teams identify at-risk accounts.Read 2 Oct 2026 · smartkarrot.com
- Playbooks
- Playbooks help teams deliver consistent customer experiences and standardize success activities.Read 2 Oct 2026 · smartkarrot.com
- User limit
- The company says it offers unlimited users, while the plan comparison lists 5, 10, and 25 included users for Basic, Growth, and Pro respectively.Read 2 Oct 2026 · smartkarrot.com
Plans and prices
Basic $15,000 a year PER YEAR 5 users · 2 third party integrations Read 2 Oct 2026 · smartkarrot.com
Enterprise Priced on request Contact Sales Custom users · 3+ SaaS products · 4+ third party integrations Read 2 Oct 2026 · smartkarrot.com
Growth Priced on request Contact Sales 10 users · 1 SaaS product · 3 third party integrations Read 2 Oct 2026 · smartkarrot.com
Pro Priced on request Contact Sales 25 users · 3 SaaS products · 4 third party integrations Read 2 Oct 2026 · smartkarrot.com
Where Specifiction places it
- Proactive Customer Retention Software#12 of 217.3
- Customer Revenue Optimization (CRO) Software#11 of 197.3
- Customer Success Software#14 of 247.4
- Customer Health Score Software#18 of 267.3
- Customer Success Analytics Software#16 of 217.2
