Traky

Traky is a logistics platform for businesses managing customer packages, mailboxes and deliveries. It is strongest for warehouse providers and courier operators that need customer tracking as well as internal workflows. The free plan provides an entry point, but paid monthly plans require a one-year contract.

Overview

Traky brings package intake, mailbox assignment, warehouse operations and delivery visibility into one system. That breadth suits importers and logistics businesses serving end customers, where customer updates matter alongside package handling. Operators looking only for delivery routing may find its warehouse and mailbox capabilities unnecessary.

Customers can follow shipments live, receive notifications and get proof of delivery. For staff, operational history and period KPIs support traceability and audit work. This makes Traky relevant across both customer service and operations, rather than only dispatch.

Key features

The tracking portal supports configurable colors, custom domains and automatic notifications. It can reduce routine status inquiries by giving customers a place to check progress, while custom-domain branding is part of Premium rather than the entry-level paid plan.

Traky creates unique customer mailboxes, supports multiple warehouses and self-service, and includes WHR. AI label scanning reads tracking, recipient, weight and warehouse information to create package records, which is useful where staff process incoming parcels at volume. Fleet tracking adds live maps and GPS monitoring for routes, trucks and messengers.

Reporting covers operational history, KPIs by period and traceability. Integrations span payment and collection gateways, accounting software, couriers and carriers, with APIs and webhooks for proprietary systems. Empresa customers can connect to Misiil to synchronize warehouse and operational data with custom configuration. Traky also offers migration help for existing customer, package, mailbox and other data.

Traky says transactional data is encrypted, monitored and security-updated, with access limited to authorized parties. It also says third parties cannot use customer data to train models or retain it outside the platform. Those safeguards matter for businesses handling customer and delivery records, though they are not a substitute for a buyer's own security review.

Pricing

Plan Gratis costs $0/mes and includes package, warehouse, branch and customer modules, a tracking portal and early access to modules. It is the sensible starting point for a small operation evaluating the workflow, but it does not include the expanded warehouse and branch modules, extended records or priority support that Basic adds.

Plan Básico costs $9.99 a month, billed $9.99/mes. It includes everything in Gratis plus warehouse and branch modules, extended records and priority support. This is the lowest paid tier for teams that need more operational capacity, but it does not include Premium's own domain, analytics module, customer portal or business verification.

Plan Premium costs $49.99 a month, billed $49.99/mes. It includes everything in Básico plus a custom domain, analytics, customer portal and business verification. It fits businesses that need a more branded customer-facing experience and added analysis; the fivefold price over Básico is harder to justify if those additions are not central to the operation.

A separate Basic Annual Plan is an in-app purchase at $99.99 per year. A 7-day trial is available. All monthly plans carry a one-year contract, and cancelling early incurs a charge equal to one month's plan price, so the monthly billing label should not be mistaken for a month-to-month commitment.

Platforms

Traky runs on Android, iOS, macOS and the web, giving teams options across mobile devices, Mac computers and browsers.

Who it's for

Warehouse providers, courier companies, logistics services, importers and businesses serving final customers are the clearest fit. Traky is particularly relevant when one team needs package and mailbox workflows, customer shipment visibility and fleet monitoring together. A business that needs only last-mile routing or has little warehouse activity should compare more focused delivery tools.

Pros and cons

Broad operational coverage: Mailboxes, multiple warehouses, package scanning and fleet GPS sit alongside live customer tracking, reducing the need to piece together these workflows.

Useful customer-facing tools: Live tracking, notifications and proof of delivery support customer updates, while branded-domain and portal features require Premium.

Integration and migration support: APIs, webhooks and migration assistance can help connect Traky to existing systems and move established records.

Meaningful contract constraint: Monthly plans bind for a year, with a one-month-plan early-cancellation charge, limiting flexibility for seasonal or uncertain operations.

Tier split matters: Basic adds records and priority support, while analytics and custom branding are held for the substantially more expensive Premium plan.

Alternatives

For a wider category comparison, see Last-Mile Delivery Software.

Fleetbase is worth considering for teams seeking a freemium option with a cloud plan at $29 a month that includes unlimited orders and users; it also supports API and self-hosted platforms.

Last Mile Software may suit operators who want job-based pricing: its 0-100 jobs/month plan costs $44 a month and includes unlimited drivers.

Locus Last-Mile Delivery Software is an enterprise alternative with custom-quote deployment pricing based on platform scope, volume and constraint complexity.

Routal is another freemium option; its Light Plan is €83 a month on annual billing and includes four vehicles, with extra vehicles priced at 16€ each.

Tarva offers a free Starter plan for teams of up to 15 at one location, with 30 days of activity history, making it a narrower low-cost starting point.

Cigo Tracker is a paid alternative with a free trial.

DeliveryLinx is a paid option whose Starter plan costs $269 a month billed annually and covers one territory with up to 10 subcontractors.

Epicor Kinetic is a paid platform alternative with a configuration based on platform core, cloud package, concurrent-user licenses and industry bundles.

Verdict

Choose Traky if your business needs package and mailbox management connected to live customer tracking, warehouse operations and fleet visibility. Its range of workflows and integrations is the main draw; the one-year commitment on monthly plans is the main reason to look elsewhere if flexibility matters.