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TRANSWARE

vtm.com

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Spec score 7.3 #15 of 24 in Freight Audit and Payment Software

What it is

TRANSWARE is VTM’s cloud-based freight management platform for freight audit, payment, rating, analytics, and claims. Its pre-payment invoice audits apply business rules to identify billing errors and support general-ledger coding. The rating engine uses a customer’s actual carrier rates to compare shipment costs and delivery estimates and identify a least-cost carrier. Users can work with standard dashboards and reports, custom metrics, and user-built reports. Claims tools cover creation, tracking, document collection, form generation, filing, and resolution. REST APIs support invoice status and workflow, invoice and carrier data, rates, least-cost carrier lookup, and loss-and-damage claims. VTM says it uses EDI with carriers whenever possible, and that over 90% of its processed transactions are EDI transaction sets. Carrier payments can use VTM’s check stock, ACH, the customer’s check stock, or a returned payment file, with foreign-currency options. TRANSWARE is available via web and API for shippers and freight carriers across modes. Pricing is on request. The TRANSWARE Claims trial lasts 30 days, requires no credit card, and is activated after VTM reviews the submitted information.

Spec sheet

Product
TRANSWARE is VTM’s cloud-based freight management platform for audit, payment, rating, analytics, and claims.Read 3 Oct 2026 · vtm.com
Audience
VTM describes its solutions as serving shippers of all sizes and freight carriers across modes.Read 3 Oct 2026 · vtm.com
Trial
The TRANSWARE Claims trial lasts 30 days, requires no credit card, and is activated after VTM reviews the submitted information.Read 3 Oct 2026 · vtm.com
Integrations
TRANSWARE offers REST APIs for invoice status and workflow, invoice and carrier data, rates, least-cost carrier lookup, and loss-and-damage claims.Read 3 Oct 2026 · vtm.com
Security
The official pages reviewed describe cloud data and image storage but do not state a security certification or compliance standard.Read 3 Oct 2026 · vtm.com
Support
VTM describes implementation support from a dedicated Success Manager and ongoing monitoring and regular client checkpoints.Read 3 Oct 2026 · vtm.com
Headquarters
Aurora, Illinois, United StatesRead 28 Sep 2026 · vtm.com
Founded
1995Read 28 Sep 2026 · vtm.com
Company
Virtual Transportation Management says it was formed in 1995 and provides third-party freight audit and payment services.Read 3 Oct 2026 · vtm.com
Analytics
TRANSWARE provides dashboards and reports, including standard dashboards and reports, and supports custom metrics and user-built reports.Read 3 Oct 2026 · vtm.com
Audit
The platform applies pre-payment invoice audits and business rules to detect billing errors and support general-ledger coding.Read 3 Oct 2026 · vtm.com
Carrier connectivity
VTM says it uses EDI with carriers whenever possible and that over 90% of its processed transactions are EDI transaction sets.Read 3 Oct 2026 · vtm.com
Claim limits
The Self Service claims plan lists up to 5 users and 100 claims per month; the Fully Managed plan lists unlimited users and claims.Read 3 Oct 2026 · vtm.com
Claims
The claims software supports claim creation, tracking, document collection, claim-form generation, filing, and resolution.Read 3 Oct 2026 · vtm.com
Payments
VTM says it can pay carriers using its own check stock, ACH, the customer’s check stock, or a returned payment file, with foreign-currency options.Read 3 Oct 2026 · vtm.com
Rating
Its rating engine uses customers’ actual carrier rates to compare shipment costs and delivery estimates and identify the least-cost carrier.Read 3 Oct 2026 · vtm.com

Plans and prices

Fully Managed Priced on request Unlimited users · unlimited claims · unlimited carriers · unlimited support · standard reports and analytics · cancel anytime Read 3 Oct 2026 · vtm.com
Hybrid Priced on request Up to 5 users · unlimited claims · unlimited carriers · unlimited support · standard reports and analytics · cancel anytime Read 3 Oct 2026 · vtm.com
Self Service Priced on request Up to 5 users · 100 claims/month · unlimited carriers · unlimited support · standard reports and analytics · cancel anytime Read 3 Oct 2026 · vtm.com

Every TRANSWARE plan and price →

Strong points and limits

Strong points

  • Pre-payment audits detect billing errors.
  • Rate engine compares costs and delivery estimates.
  • Claims tools cover filing through resolution.
  • Supports EDI carrier connectivity.
  • Offers a 30-day Claims trial without a credit card.

Limits

  • Pricing is on request.
  • Self Service claims plan allows up to 100 claims monthly.
  • Self Service claims plan allows up to five users.

Who it suits

TRANSWARE suits shippers and freight carriers that need freight invoice auditing, payment, rate comparisons, analytics, or claims management. Its plans distinguish between self-service claim limits and fully managed claims with no listed user or claim cap.

Verdict

TRANSWARE brings audit, carrier payment, rating, analytics, and claims functions together for freight operations. Ask VTM for pricing and confirm which claims plan's user and volume limits fit your process.

Where Specifiction places it

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