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SPECIFICTION
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Trustly

trustly.com

WebiOSAndroidAPI
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Spec score 7.1 #16 of 22 in Open Banking Payment Platforms

What it is

Trustly provides Pay by Bank services that let customers pay merchants directly from bank accounts. Trustly Payment supports online payments authorized through a bank app or eID, while Recurring Payments uses a verified account to collect on a chosen cadence. Trustly Deposit supports bank transfers for deposits, top-ups, transfers, or investments; Trustly Payout sends funds to customer bank accounts, including standalone, bulk, and scheduled payouts. Data Services uses Open Banking and KYC data to verify, assess, and create customer accounts in one flow. Merchants can integrate through Trustly's JSON-RPC-based API or activate it through payment service providers and checkout solutions. Direct integration includes sandbox access, developer documentation, and dedicated support. Trustly says it encrypts data in transit, does not store banking credentials, and uses SSL/TLS-only communication. It also states that it is ISO 27001-certified and GDPR-compliant and conducts third-party penetration testing. Trustly Group AB says it is an authorized Swedish payment institution supervised by Finansinspektionen and can provide cross-border services in the EU/EEA. Trustly says it serves 33 markets and connects to 12,000 banks. Merchant pricing is on request.

Spec sheet

What it does
Trustly provides Pay by Bank services that let customers pay merchants directly from their bank accounts.Read 30 Sep 2026 · trustly.com
Security
Trustly says it encrypts data in transit, does not store banking credentials, and uses SSL/TLS-only communication.Read 30 Sep 2026 · trustly.com
Compliance
Trustly Group AB says it is an authorized Swedish payment institution supervised by Finansinspektionen and can provide cross-border services in the EU/EEA.Read 30 Sep 2026 · trustly.com
Support
Trustly says its direct integration includes dedicated support, and its security page describes incident support available 24/7.Read 30 Sep 2026 · trustly.com
Headquarters
Stockholm, SwedenRead 23 Sep 2026 · trustly.com
Founded
2008Read 23 Sep 2026 · trustly.com
API access
Trustly describes direct integration as providing access to a sandbox and developer documentation, with dedicated support.Read 30 Sep 2026 · trustly.com
Certifications
Trustly states that it is ISO 27001-certified and GDPR-compliant and conducts third-party penetration testing.Read 30 Sep 2026 · trustly.com
Data services
Trustly Data Services uses Open Banking and KYC data to verify, assess, and create customer accounts in one flow.Read 30 Sep 2026 · trustly.com
Deposits
Trustly Deposit lets users transfer money directly from their bank accounts for deposits, top-ups, transfers, or investments.Read 30 Sep 2026 · trustly.com
Integration
Merchants can integrate directly through Trustly's JSON-RPC-based API or activate Trustly through payment service providers and checkout solutions.Read 30 Sep 2026 · trustly.com
Intended customers
Trustly presents its products for merchants in travel, e-commerce, financial services, gaming, utilities, subscription services, and the public sector.Read 30 Sep 2026 · trustly.com
Markets and network
Trustly says it serves 33 markets and connects to 12,000 banks.Read 30 Sep 2026 · trustly.com
Payment
Trustly Payment lets customers pay online from their bank accounts, with authorization through a bank app or eID.Read 30 Sep 2026 · trustly.com
Payouts
Trustly Payout sends funds directly to customer bank accounts and supports standalone, bulk, and scheduled payouts.Read 30 Sep 2026 · trustly.com
Recurring payments
Trustly Recurring Payments connects to a customer's verified bank account to set up recurring collections on a chosen cadence.Read 30 Sep 2026 · trustly.com

Plans and prices

Merchant Trustly products Priced on request Merchant pricing is not published on the pages reviewed; contact sales for details Read 30 Sep 2026 · trustly.com

Every Trustly plan and price →

Strong points and limits

Strong points

  • Supports one-off and recurring bank payments
  • Offers standalone, bulk, and scheduled payouts
  • Integrates through an API or payment providers
  • Direct integration includes a sandbox and documentation
  • Connects to 12,000 banks across 33 markets

Limits

  • Merchant pricing is available on request
  • Direct integration requires merchant implementation

Who it suits

Trustly presents its services to merchants in travel, e-commerce, financial services, gaming, utilities, subscription services, and the public sector. It suits merchants seeking bank-based payments, recurring collections, payouts, deposits, or account verification.

Verdict

Trustly combines bank-based payments with recurring collections, payouts, deposits, and account verification. Merchants can choose direct API integration or an available payment provider, but pricing is not published.

Where Specifiction places it

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