Verint Financial Compliance

Spec sheet

What it does

Verint Financial Compliance captures, retains, analyzes and provides insights from regulated communications to reduce compliance and conduct risk.Read 15 Oct 2026 · verint.com

Purpose

Captures, retains, and analyzes regulated communications to help financial services firms comply with regulations and mitigate compliance and conduct risk.Read 4 Oct 2026 · verint.com

Intended users

The product is aimed at financial services organizations and trading environments with regulated communications and compliance recording needs.Read 4 Oct 2026 · verint.com

Deployment

The product supports cloud, on-premises, hybrid, single-site, multi-site and global deployments with virtualization and redundant components.Read 15 Oct 2026 · verint.com

Integrations

Named integrations include Microsoft Teams, Zoom, Cisco, Avaya, IPC, BT IP Trade, Cloud9, Speakerbus, Symphony and 1GLOBAL.Read 15 Oct 2026 · verint.com

Security

Verint states that recordings and databases use AES-256-or-better encryption and data in transit uses TLS 1.2-or-better HTTPS.Read 15 Oct 2026 · verint.com

Support

Verint provides customer support through Verint Connect, which it lists as available 24 x 7; support portal access requires a login.Read 4 Oct 2026 · verint.com

Headquarters

Melville, New York, USARead 28 Sep 2026 · verint.com

Founded

1994Read 28 Sep 2026 · verint.com

Company

The legal registrant is Verint Systems Inc., headquartered at 225 Broadhollow Road, Melville, New York; LinkedIn lists the company as founded in 1994 with 5,001–10,000 employees.Read 15 Oct 2026 · sec.gov

AI insights

AI Insights includes explainable conduct-risk detection, role-based summaries, notes and actions, non-financial-misconduct detection and suitability assessment against MiFID requirements.Read 15 Oct 2026 · verint.com

Analytics

Communications Analytics provides AI-powered speech recognition, transcription, and analytics designed for financial markets.Read 4 Oct 2026 · verint.com

API integration

Open APIs connect communications, storage, SBC, surveillance and e-discovery environments, and can feed structured alerts and notes into surveillance or CRM systems.Read 15 Oct 2026 · verint.com

APIs

Verint says its open APIs support integration with surveillance and eDiscovery platforms and interoperation with communications, storage, and data-center infrastructure.Read 4 Oct 2026 · verint.com

Archive

Verint Financial Compliance Archive provides policy-based archiving, data import and export, interaction replay, and controls intended to prevent tampering.Read 4 Oct 2026 · verint.com

Availability

Verint states that its Financial Compliance solution has been used in more than 400 deployments.Read 4 Oct 2026 · verint.com

Capture

The Capture module records voice, chat, SMS, video, screen sharing and content across trader voice, unified communications, PBX, mobile and collaboration systems.Read 15 Oct 2026 · verint.com

Capture modes

The platform can capture voice, chat, SMS, video, screen activity, and content sharing across financial communications environments.Read 4 Oct 2026 · verint.com

Communications analytics

Communications Analytics provides AI speech recognition, multilingual transcription, voice analytics and financial-market surveillance capabilities.Read 15 Oct 2026 · verint.com

Compliance certifications

Verint lists PCI DSS, GDPR, ISO 27001, SOC 2 and HIPAA-aligned security practices in its cloud security materials.Read 15 Oct 2026 · trust.verint.com

Developer APIs

Verint documents APIs for user provisioning, interaction enrichment and export, workforce schedules, speech transcription and KPI retrieval through its Developer Portal.Read 15 Oct 2026 · verint.com

Documentation and support

Release notes moved from VFC release 9.9.6 onward to Verint Connect, while customer documentation and support resources are provided through Verint Connect and support portals.Read 15 Oct 2026 · releases.verba.com

Language support

Communications Analytics can identify over 30 languages in an audio file and transcribe while switching between languages during a call.Read 4 Oct 2026 · verint.com

Licence

The product is proprietary; it contains separately licensed open-source components but is not itself open source.Read 15 Oct 2026 · verint.com

Limit: performance complaint

A Trustpilot reviewer described Verint as slow to use and said poor performance lengthened routine work.Read 15 Oct 2026 · trustpilot.com

Limit: reporting and dashboards

Reviewers cited inflexible reporting, confusing license usage reporting and dashboards that need simpler customization.Read 15 Oct 2026 · trustradius.com

Limit: support speed

A TrustRadius reviewer reported that incidents can be addressed slowly and cause significant business impact.Read 15 Oct 2026 · trustradius.com

Microsoft Teams

The Microsoft-certified Teams recording solution captures voice, video, meetings, persistent chat, and sidebar chat, with policy-based recording controls.Read 4 Oct 2026 · verint.com

Mobile recording

Mobile Recording captures regulated cellular calls and SMS through SIPREC, a mobile application or direct mobile-network integrations.Read 15 Oct 2026 · verint.com

Ownership news

Thoma Bravo completed its acquisition of Verint on November 26, 2025, in a transaction announced at an enterprise value of $2 billion.Read 15 Oct 2026 · thomabravo.com

Praise: migration

A TrustRadius reviewer praised importing legacy recordings and metadata from Qfiniti through built-in and custom CSV import.Read 15 Oct 2026 · trustradius.com

Praise: turret workflows

A TrustRadius reviewer said the system separates simultaneous trader-turret calls and supports direct playback to the turret with little user training.Read 15 Oct 2026 · trustradius.com

Rating on Apple App Store

2.0 out of 5 from 4 ratings for Verint WFM for BranchRead 15 Oct 2026 · apps.apple.com

Rating on Capterra

3.7 out of 5 from 19 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.4 out of 5 from 1109 reviewsRead 15 Oct 2026 · g2.com

Rating on Gartner Peer Insights

4.5 out of 5 from 0 reviews for VFC Communications AnalyticsRead 15 Oct 2026 · gartner.com

Rating on Google Play

4.8 out of 5 from 60 reviews for MyVerintRead 15 Oct 2026 · play.google.com

Rating on Trustpilot

2.8 out of 5 from 3 reviewsRead 15 Oct 2026 · trustpilot.com

Rating on TrustRadius

8.0 out of 10 from 2 reviewsRead 15 Oct 2026 · trustradius.com

SDK licensing

The SDK is supplied under a proprietary, nonexclusive internal-use licence with documentation, sample code and APIs.Read 15 Oct 2026 · verint.com

Storage

The recorder uses Windows file storage that can scale to hundreds of terabytes and store audio, video, screens, text, images, messages and model files.Read 15 Oct 2026 · verint.com

System capacity

The older compliance recorder specification supports up to 4,000 channels on one server and full bidirectional unmixed audio.Read 15 Oct 2026 · verint.com

System checking

Financial Compliance System Check tests configurations, software-version synchronization and service health across multivendor recording infrastructures, producing dashboards and exception reports.Read 15 Oct 2026 · verint.com

Teams recording

Microsoft-certified Teams recording captures and manages Teams communications, including persistent chat, for compliance.Read 15 Oct 2026 · verint.com

Transcription

Advanced Transcription uses deep-learning speech recognition and financial language models to extract quotes and trades from noisy recordings, with support for more than 40 languages when augmented by the standard module.Read 15 Oct 2026 · verint.com

Plans and prices

Every Verint Financial Compliance plan and price →

Where Specifiction places it

• Social Media Archiving Software#15 of 387.7