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SPECIFICTION
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VTS Activate Multifamily

product.vts.com

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What it is

VTS Activate Multifamily connects residents with building management, staff, amenities, and community services through a staff operations dashboard and resident app. Property managers, maintenance staff, concierges, leasing teams, marketing teams, and residents are among its intended users. Building teams can handle mobile access, work orders, maintenance, communications, package management, and rent payments. Residents and visitors can use centralized access management to unlock units, amenities, and shared spaces. Teams can create interactive content, communications, events, surveys, and targeted experiences, and promote building features. Residents can book and pay for spaces, amenities, and services. VTS describes real-time resident and property insights for understanding preferences, risks, and opportunities. Residents may receive partner discounts and deals, or purchase products and services through in-app payments or a linked POS system. Listed integration partners include Resman, Yardi, Entrata, VingCard, and Genea, with integrations using APIs or SDKs. The product supports Android, iOS, and web. Pricing is on request; the product page invites visitors to book a demo rather than listing a price.

Spec sheet

Purpose
VTS Activate Multifamily connects residents with building management, staff, amenities, and community offerings through a centralized solution.Read 8 Oct 2026 · vts.com
Intended users
The product is presented for property managers, leasing teams, marketing teams, and residents.Read 8 Oct 2026 · product.vts.com
Integrations
VTS lists Resman, Yardi, VingCard, Stripe, Schlage, Paymentus, Luxer, and Plaid among its multifamily integration partners, with integrations linked through APIs or SDKs.Read 8 Oct 2026 · product.vts.com
Support
VTS links to a Support Portal and lists [email protected] for sales and support contact.Read 8 Oct 2026 · product.vts.com
Headquarters
New York, New York, United StatesRead 28 Sep 2026 · product.vts.com
Founded
2012Read 28 Sep 2026 · product.vts.com
Amenities
The product lets teams promote building features and amenities and lets residents book and pay for spaces, amenities, and services.Read 8 Oct 2026 · vts.com
Amenity bookings
The platform lets teams promote building features and make it easy for residents to book and pay for spaces, amenities, and services.Read 8 Oct 2026 · product.vts.com
Building operations
The product brings mobile access, work orders, maintenance, communications, package management, and rent payments into a connected building operating system.Read 8 Oct 2026 · product.vts.com
Dashboard and app
The product offers an operations dashboard and resident app for property managers, maintenance staff, concierges, and residents.Read 8 Oct 2026 · vts.com
Digital access
Residents and visitors can use centralized access management to unlock units, amenities, and shared spaces with a tap.Read 8 Oct 2026 · product.vts.com
For whom
The product page describes use cases for property managers, leasing teams, marketing teams, and residents.Read 8 Oct 2026 · vts.com
Insights
VTS says the product gives teams resident and property insights to understand resident needs, risks, and opportunities.Read 8 Oct 2026 · product.vts.com
Mobile availability
VTS Activate is listed on the Apple App Store for iPhone and iPad and on Google Play for Android; the listings say feature availability may vary by location.Read 8 Oct 2026 · apps.apple.com
Perks and payments
VTS says residents can receive partner discounts and deals, and purchase products and services in-app through built-in payments or a linked POS system.Read 8 Oct 2026 · vts.com
Pricing
The product page invites visitors to book a demo and does not state a price.Read 8 Oct 2026 · product.vts.com
Product purpose
VTS Activate Multifamily is a centralized solution connecting residents with building management, staff, amenities, and community services.Read 8 Oct 2026 · product.vts.com
Resident app and staff dashboard
Property managers, maintenance staff, concierges, and residents can use a dashboard and resident app to simplify and automate frequent tasks.Read 8 Oct 2026 · product.vts.com
Resident engagement
Teams can use configurable content, communications, events, surveys, and targeting to engage residents.Read 8 Oct 2026 · product.vts.com
Security information
VTS’s subscription agreement says it maintains technical and organizational measures to protect the security, confidentiality, and integrity of client content.Read 8 Oct 2026 · product.vts.com

Strong points and limits

Strong points

  • Dashboard and resident app support multiple user roles
  • Residents can pay rent and book amenities
  • Centralized access covers units and shared spaces
  • Integrations include Resman, Yardi, Entrata, VingCard, and Genea

Limits

  • Pricing is on request
  • Some resident app features may depend on property location
  • Support requests go through the Help Center

Who it suits

VTS Activate Multifamily is presented for property managers, leasing and marketing teams, and residents. It is suited to multifamily properties that want resident-facing services alongside building operations.

Verdict

The product brings building operations, resident communications, access, and amenity services together across web and mobile. Buyers will need to request pricing, and the availability of some app features may vary by property location.

Where Specifiction places it

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