RealPage Commercial Property Management

realpage.com

From $7.30/mo WebiOSAndroidAPI

Spec score 8.8 #20 of 268 in Property Management Software

What it is

RealPage Commercial Property Management combines accounting workflows with tenant services for commercial real estate owners, managers, and developers. It is designed for industrial, office, and retail portfolios and includes a tenant portal. Lease administration supports boilerplates, amendment tracking, lease histories, custom fields, and document storage. Billing can calculate CPI increases, percentage rent, recovery billing, late fees, recurring charges, and straight-line rents. Its common-area-maintenance recovery engine handles base years, gross-ups, minimums, caps, and expense exclusions. The platform integrates with RealPage Financial Suite for accounting workflows. Commercial Reporting offers role-based dashboards, searchable data grids, and scheduled electronic delivery of customer-facing financial reports. RealPage APIs connect commercial, accounting, facilities, and property management applications. The service is available through web and API platforms. RealPage says clients control their personal data while it processes that data under contractual instructions. Support includes client assistance, training resources, and a login-protected Trust Dashboard for system status. Pricing is available on request.

Spec sheet

What it does: Realpage Commercial is a cloud platform for owners, operators, developers and fee managers managing office, retail and industrial portfolios.Read 15 Oct 2026 · realpage.com
Purpose: The platform combines back-office accounting and front-office tenant services for commercial real estate owners, managers, and developers.Read 7 Oct 2026 · realpage.com
Integrations: Realpage describes an open ecosystem integrating marketing channels, payment processors, utility billing, smart-building technology, screening, vendors, CRM and BI systems.Read 15 Oct 2026 · realpage.com
Support: Support resources include a customer portal, support requests, phone support, training resources and a login-required system status dashboard.Read 15 Oct 2026 · realpage.com
License: The reviewed pages describe a proprietary commercial SaaS product and provide no open-source licence.Read 15 Oct 2026 · realpage.com
Headquarters: Richardson, Texas, United StatesRead 28 Sep 2026 · realpage.com
Founded: 1998Read 28 Sep 2026 · realpage.com
Maker: RealPage says it was founded in 1998 and is headquartered in Richardson, Texas.Read 7 Oct 2026 · realpage.com
Accounting automation: The platform automates scheduled rent postings, late-fee calculations and vacancy-loss calculations.Read 15 Oct 2026 · realpage.com
API documentation limit: The developer portal states that documentation is unavailable for licensed routes and methods until access is granted.Read 15 Oct 2026 · developer.realpage.com
API integrations: RealPage APIs can interact with its commercial, accounting, facilities, and property management applications.Read 7 Oct 2026 · developer.realpage.com
CAM recoveries: The recovery billing engine handles base years, gross-ups, minimums, caps, and expense exclusions.Read 7 Oct 2026 · realpage.com
Commercial billing: Billing supports CPI increases, percentage rent, recovery billing, late fees, recurring charges and straight-line rents.Read 15 Oct 2026 · realpage.com
Company founded: Realpage was founded in 1998 through acquisition of Rent Roll, Inc.Read 15 Oct 2026 · realpage.com
Company headquarters: Realpage is headquartered in Richardson, Texas.Read 15 Oct 2026 · linkedin.com
Company size: LinkedIn lists Realpage as privately held with 5,001–10,000 employees.Read 15 Oct 2026 · linkedin.com
Financial Suite integration: The commercial platform integrates with RealPage Financial Suite for accounting workflows.Read 7 Oct 2026 · realpage.com
Integrated platform: The product connects property, corporate and investment accounting with operational tools in one system.Read 15 Oct 2026 · realpage.com
Integration marketplace: Realpage Exchange documentation says vendors must register, obtain API keys and be approved before clients can select their applications in the Integration Marketplace.Read 15 Oct 2026 · realpage.com
Lease accounting: Billing calculations include CPI increases, percentage rent, recovery billing, late fees, recurring charges, and straight-line rents.Read 7 Oct 2026 · realpage.com
Lease administration: Lease administration includes lease boilerplates, amendment tracking, lease history views, and custom fields.Read 7 Oct 2026 · realpage.com
Lease and tenant management: It centralizes commercial lease and tenant management across portfolios.Read 15 Oct 2026 · realpage.com
Lease calculations: It supports CAM recoveries, percentage rent, CPI increases and straight-line rent increases.Read 15 Oct 2026 · realpage.com
Limit: bugs and reports: The Capterra reviewer reported numerous bugs, difficult workflows and reports ordered inconsistently.Read 15 Oct 2026 · capterra.com
Limit: customer-service complaint: The Trustpilot reviewer alleged being charged $200 and receiving no service or response for three months.Read 15 Oct 2026 · trustpilot.com
Limit: missing promised features: The Software Advice reviewer said features presented during sales were aspirations that still did not exist.Read 15 Oct 2026 · softwareadvice.com
Limit: navigation complexity: G2 reviewers describe OneSite as detailed but overwhelming, hard to navigate and old-fashioned in interface design.Read 15 Oct 2026 · g2.com
Limit: support responsiveness: The Capterra reviewer reported that support lacked product knowledge and that tickets sometimes received no response.Read 15 Oct 2026 · capterra.com
Mobile maintenance app: Commercial Mobile Maintenance supports service-order creation, photos, notes, real-time processing and offline work, and requires an existing Realpage account.Read 15 Oct 2026 · play.google.com
Notable criticism: An AP report on a proposed DOJ settlement said Realpage could no longer use real-time confidential data for price recommendations and would have to use nonpublic training data at least one year old.Read 15 Oct 2026 · apnews.com
Owner: LinkedIn says Realpage joined the Thoma Bravo portfolio in 2021, and Crunchbase lists it as acquired by Thoma Bravo.Read 15 Oct 2026 · linkedin.com
Praise: unified workflows: G2 reviewers praise the breadth of OneSite and connected leasing, accounting, maintenance, screening and document functions.Read 15 Oct 2026 · g2.com
Privacy and security: Realpage says it processes personal data as a client-directed processor and maintains incident-response procedures, while warning that no security program is completely secure.Read 15 Oct 2026 · realpage.com
Property types: The platform is described for Industrial, Office, and Retail portfolios.Read 7 Oct 2026 · realpage.com
Public API: Realpage provides a developer portal with APIs for property management, commercial, accounting and facilities applications.Read 15 Oct 2026 · developer.realpage.com
Rating on Capterra: 2.0 out of 5 from 1 review for RealPage Commercial.Read 15 Oct 2026 · capterra.com
Rating on G2: 4.1 out of 5 from 211 reviews for the Realpage seller profile.Read 15 Oct 2026 · g2.com
Rating on GetApp: 2.0 out of 5 from 1 review for RealPage Commercial.Read 15 Oct 2026 · getapp.com
Rating on Google Play: Not displayed out of 5 from 0 displayed reviews for Commercial Mobile Maintenance.Read 15 Oct 2026 · play.google.com
Rating on Software Advice: 2.0 out of 5 from 1 review for RealPage Commercial.Read 15 Oct 2026 · softwareadvice.com
Rating on Trustpilot: 3.2 out of 5 from 1 review for Real Page.Read 15 Oct 2026 · trustpilot.com
Reporting: Realpage Commercial includes customizable commercial property reporting for internal and external stakeholders.Read 15 Oct 2026 · realpage.com
Scale: Realpage says it serves more than 24 million rental units worldwide from offices in North America, Europe and Asia.Read 15 Oct 2026 · realpage.com
Security and privacy: RealPage says it acts as a data processor for client personal data, which clients control, and processes it according to contractual instructions.Read 7 Oct 2026 · realpage.com
Services: Commercial services include outsourced property accounting through SmartSource Accounting and consulting through the Professional Services Group.Read 7 Oct 2026 · realpage.com
Supported asset classes: The official product page says the solution is configurable for industrial, office and retail portfolios.Read 15 Oct 2026 · realpage.com
System deployment: Independent listings describe Realpage Commercial as cloud-based and web-deployed, with Android and iPhone/iPad deployment options.Read 15 Oct 2026 · softwareadvice.com
Tenant portal: Tenants can use a secure self-service portal for payments, maintenance requests, sales reporting and document exchange.Read 15 Oct 2026 · realpage.com
Tenant portal access: The tenant portal supports secure login, service requests, lease balances, statements and online payments from desktop, tablet or mobile devices.Read 15 Oct 2026 · realpage.com

Plans and prices

Industrial Assets $7.30 a month Budgeting · Service Requests · Purchasing Read 15 Oct 2026 · softwareadvice.com

Office & Retail Assets $12.50 a month Commercial Property Management · Property Accounting Read 15 Oct 2026 · softwareadvice.com

RealPage Commercial Property Management Priced on request Pricing not stated; contact RealPage Read 7 Oct 2026 · realpage.com

Every RealPage Commercial Property Management plan and price →

Strong points and limits

Strong points

Tenant portal included
Tracks amendments, lease history, and custom fields
Handles detailed CAM recovery rules
Integrates with RealPage Financial Suite
Scheduled customer-facing financial reports

Limits

Pricing available only on request
Trust Dashboard requires login
Focused on commercial lease types

Who it suits

This platform suits commercial property owners, managers, and developers handling industrial, office, or retail portfolios. It is aimed at teams needing lease, billing, tenant, accounting, and reporting workflows.

Verdict

RealPage brings commercial lease administration, recovery billing, accounting integration, tenant services, and reporting into one platform. Organizations should request a quote and confirm the supported portfolio and workflow scope.