Webgility
webgility.com
What it is
Webgility connects ecommerce channels to accounting systems to sync transactions and reconcile activity. It can handle orders, returns, refunds, customer and item details, payouts, expenses, and fees, as well as inventory, prices, and costs. Listed connections include Shopify, Amazon, Walmart, eBay, Etsy, TikTok Shop, BigCommerce, WooCommerce, Wix, Magento, Shopify POS, Lightspeed POS, QuickBooks, and Xero. Advanced adds purchase order numbers, payment terms, bidirectional invoice payments, and company customers. Complete includes reconciliation for bank and credit card activity, payouts or settlements, customer statements, and channel settlements. The service is available on the web and as a Windows desktop application installed on a computer or server. Pro costs $69 a month billed annually and allows 300 orders per month, three months of historical data, and two sales channels. Other listed tiers range from Advanced at $199 a month billed annually to Complete at $599 a month billed annually. A 14-day trial is offered, but there is no free plan.
Spec sheet
- What it does
- Webgility connects ecommerce stores, marketplaces and point-of-sale systems with accounting software to synchronize orders, inventory, customers, products, pricing, shipping and payouts.Read 15 Oct 2026 · webgility.com
- Purpose
- Webgility connects ecommerce channels to accounting systems and automates transaction syncing and reconciliation.Read 29 Sep 2026 · webgility.com
- Free plan
- NoRead 20 Sep 2026 · webgility.com
- Paid from
- 69Read 20 Sep 2026 · webgility.com
- Integrations
- The site lists Shopify, Amazon, Walmart, eBay, Etsy, TikTok Shop, BigCommerce, WooCommerce, Wix, Magento, Shopify POS, Lightspeed POS, QuickBooks, and Xero.Read 29 Sep 2026 · webgility.com
- Security
- Webgility says it conducts regular penetration testing and complies with GDPR and CCPA.Read 29 Sep 2026 · webgility.com
- Support
- Pricing lists free one-to-one onboarding and priority email, chat, or phone support for Pro and Advanced.Read 29 Sep 2026 · webgility.com
- Headquarters
- San Diego, California, United StatesRead 28 Sep 2026 · webgility.com
- Accounting support
- The platform supports QuickBooks Online, QuickBooks Desktop, QuickBooks Enterprise and Xero connections.Read 15 Oct 2026 · webgility.com
- Analytics
- Webgility provides financial reports, profitability analysis, sales and settlement insights and product-performance reporting.Read 15 Oct 2026 · webgility.com
- API documentation
- A publicly indexed Webgility Connect API documentation project exists on Read the Docs, but its PDF endpoint returned a 403 response when accessed.Read 15 Oct 2026 · app.readthedocs.org
- Availability disclaimer
- Service terms disclaim guarantees that the platform will be uninterrupted, secure, error-free or free from bugs and program limitations.Read 15 Oct 2026 · webgility.com
- B2B workflows
- Advanced includes syncing purchase order numbers, payment terms, invoice payments bidirectionally, and company customers.Read 29 Sep 2026 · webgility.com
- Books Done
- Complete plans include guaranteed monthly ecommerce reconciliation, monthly accountant review and a monthly ecommerce report.Read 15 Oct 2026 · webgility.com
- Commerce integrations
- Listed commerce integrations include Shopify, WooCommerce, BigCommerce, Wix, Magento, Amazon, eBay, Etsy, TikTok Shop and Walmart.Read 15 Oct 2026 · webgility.com
- Company size and founding
- LinkedIn lists Webgility as a privately held company founded in 2007 with 51–200 employees and headquarters in San Diego, California.Read 15 Oct 2026 · linkedin.com
- Desktop limitation
- The help center says Webgility Desktop cannot run on Microsoft Exchange Server and has installation problems in Mac Parallels environments.Read 15 Oct 2026 · helpcenter.webgility.com
- Desktop platform
- Webgility Desktop is installed on a computer or server and its installation guide provides Windows installer steps.Read 29 Sep 2026 · helpcenter.webgility.com
- Desktop system requirements
- Webgility Desktop requires Windows 8 or newer supported server systems, .NET Framework 4.7.2 or later, SQL Server 2012 Express or later, high-speed internet and at least 8 GB RAM.Read 15 Oct 2026 · helpcenter.webgility.com
- Help documentation
- The help center provides separate Webgility Online, Webgility Desktop and Webgility Lite documentation areas, release notes, webinars and technical troubleshooting guides.Read 15 Oct 2026 · helpcenter.webgility.com
- Installation model
- Desktop installation requires an active license, administrator access, downloading an installer from the customer portal and connecting to a QuickBooks company file.Read 15 Oct 2026 · helpcenter.webgility.com
- Intended customers
- The company describes Webgility as serving multi-channel sellers and businesses with ecommerce accounting workflows, including B2B and wholesale.Read 29 Sep 2026 · webgility.com
- Inventory
- The plans include inventory syncing, and the pricing page lists syncing inventory, price, and cost.Read 29 Sep 2026 · webgility.com
- Inventory feature
- Webgility synchronizes inventory, product prices and costs bidirectionally and supports bundles, grouped items and multi-location Shopify inventory.Read 15 Oct 2026 · webgility.com
- Legal name and ownership
- Crunchbase identifies the legal name as Webgility, Inc., lists Parag Mamnani as founder, and names Pilot Growth Equity and SaaS Capital among its investors.Read 15 Oct 2026 · crunchbase.com
- Limit: G2 update notifications
- A G2 reviewer complained that Webgility does not notify users when updates are required.Read 15 Oct 2026 · g2.com
- Limit: Shopify App Store complaints
- Shopify App Store reviewers report glitches, stopped synchronization, slow technical support and pricing they considered misleading or expensive.Read 15 Oct 2026 · apps.shopify.com
- Limit: Trustpilot billing and refunds
- Negative Trustpilot reviewers report renewal charges, non-refundable payments, difficult cancellation and poor support responsiveness.Read 15 Oct 2026 · trustpilot.com
- Limit: TrustRadius support and complexity
- TrustRadius reviewers report that support may not answer phones or emails and that the software can take time to learn and configure correctly.Read 15 Oct 2026 · trustradius.com
- Listing management
- The product can create and synchronize product listings across connected sales channels.Read 15 Oct 2026 · webgility.com
- Notable release
- Webgility Online release notes for version 7.10.0 describe a new Basic plan priced at $59 per month on annual billing and an improved mobile trial experience.Read 15 Oct 2026 · helpcenter.webgility.com
- Notable release: Clover
- Webgility Desktop version 8.5.0 release notes describe Clover point-of-sale integration for synchronizing accounting, orders, products, inventory and fulfillment.Read 15 Oct 2026 · helpcenter.webgility.com
- Onboarding
- All listed plans include free one-to-one onboarding, with priority or dedicated support depending on tier.Read 15 Oct 2026 · webgility.com
- Order detail
- Webgility can sync orders, returns, refunds, customer and item details, payouts, expenses, and fees.Read 29 Sep 2026 · webgility.com
- Order limits
- The listed plan tiers include monthly order limits, with additional orders available for a monthly charge on applicable plans.Read 29 Sep 2026 · webgility.com
- Order synchronization
- Plans synchronize orders, returns, refunds, customer and item detail, payouts and fees with accounting systems.Read 15 Oct 2026 · webgility.com
- Payments and shipping
- Listed payment and shipping connections include Stripe, PayPal, Shopify Payments, Square, Authorize.net, ShipStation, ShippingEasy, FedEx, UPS and Stamps.com.Read 15 Oct 2026 · webgility.com
- Praise: G2 integration flexibility
- G2 reviewers praise Webgility for adapting to existing settings and procedures to connect sales platforms with accounting platforms.Read 15 Oct 2026 · g2.com
- Praise: Gartner integration customization
- Gartner reviewers praise Shopify-to-QuickBooks integration, invoice posting and customization of the integration process.Read 15 Oct 2026 · gartner.com
- Praise: Trustpilot support and breadth
- Positive Trustpilot reviewers describe strong support and successful synchronization across Amazon, eBay, Walmart, BigCommerce, Shopify and QuickBooks.Read 15 Oct 2026 · trustpilot.com
- Praise: TrustRadius time savings
- TrustRadius reviewers praise reduced manual work, easier QuickBooks importing, accurate sales reporting and integrations with Amazon, Shopify and BigCommerce.Read 15 Oct 2026 · trustradius.com
- Privacy rights
- The privacy policy allows customers to request access to or erasure of personal data and says additional verification may be required.Read 15 Oct 2026 · webgility.com
- Rating on G2
- 4.6 out of 5 from 386 reviewsRead 15 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- 3.9 out of 5 from 3 reviewsRead 15 Oct 2026 · gartner.com
- Rating on Trustpilot
- 2.7 out of 5 from 6 reviewsRead 15 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 9.6 out of 10 from 29 reviews and ratingsRead 15 Oct 2026 · trustradius.com
- Reconciliation
- Complete includes bank, credit card, payout or settlement, customer statement, and channel settlement reconciliation.Read 29 Sep 2026 · webgility.com
- Security safeguards
- Webgility states that it uses industry-standard administrative, technical and physical safeguards to protect customer data.Read 15 Oct 2026 · webgility.com
- Shipping automation
- Shipping automation is an add-on on Advanced and included in Premium and Complete plan tiers.Read 15 Oct 2026 · webgility.com
- Tax support
- Higher plans include multi-state and international taxation features and eligible payment-gateway and shipping-fee mapping.Read 15 Oct 2026 · webgility.com
Plans and prices
Strong points and limits
Strong points
- Syncs orders, refunds, payouts, expenses, and fees
- Inventory, price, and cost syncing included
- Integrates with QuickBooks and Xero
- Advanced supports bidirectional invoice payments
- 14-day trial is available
Limits
- No free plan
- Pro allows 300 orders per month
- Pro includes two sales channels
- Plans retain three months of historical data
Who it suits
Webgility suits multi-channel sellers and businesses managing ecommerce accounting workflows. Its Advanced features address B2B and wholesale processes, while Complete adds several forms of reconciliation.
Verdict
Webgility covers transaction and inventory syncing across ecommerce and accounting connections, with higher tiers adding B2B workflows and reconciliation. Plan limits, channel allowances, and annual billing are important to weigh before choosing a tier.
Where Specifiction places it
- Multichannel Ecommerce Software#18 of 828.4
- Ecommerce Accounting Software#6 of 278.3