WeSupply Returns

Spec sheet

Purpose

WeSupply describes its returns management platform as a way for ecommerce businesses to manage returns and exchanges.Read 8 Oct 2026 · wesupplylabs.com

Intended users

WeSupply describes its solution as serving ecommerce businesses and retailers, including brands with store, warehouse, and complex return workflows.Read 8 Oct 2026 · wesupplylabs.com

Integrations

The maker lists Shopify, Magento, BigCommerce, Klaviyo, Zendesk, Gorgias, and API integrations among its integrations.Read 8 Oct 2026 · wesupplylabs.com

Security

The pricing page states SOC 2 Type II certification, encryption at rest and in transit, and AWS hosting.Read 8 Oct 2026 · wesupplylabs.com

Privacy

The maker states it supports GDPR and CCPA compliance and offers a Data Processing Addendum.Read 8 Oct 2026 · wesupplylabs.com

Support

The Enterprise plan includes a dedicated customer success manager, dedicated onboarding manager, and Enterprise SLA.Read 8 Oct 2026 · wesupplylabs.com

Enterprise integrations

The Enterprise plan includes custom ERP and carrier integrations, API, and BigQuery integration.Read 8 Oct 2026 · wesupplylabs.com

Exchanges

The platform supports return-to-exchange workflows and exchange incentives such as bonus credit.Read 8 Oct 2026 · wesupplylabs.com

Fraud tools

The product offers return fraud detection and prevention tools, including customer blocklists.Read 8 Oct 2026 · wesupplylabs.com

Omnichannel returns

The pricing page lists in-store and curbside returns, including buy-online-return-in-store functionality.Read 8 Oct 2026 · wesupplylabs.com

Payment security

The security page says WeSupply is SAQ A compliant and does not store sensitive card details on its network.Read 8 Oct 2026 · wesupplylabs.com

Plan limits

The listed Growth and Advanced plans include 2,000 shipments per month, while Enterprise starts at 15,000+ shipments per month.Read 8 Oct 2026 · wesupplylabs.com

Return automation

Return rules can automate approval, label generation, notifications, and other steps in the return process.Read 8 Oct 2026 · wesupplylabs.com

Return shipping

The pricing page lists printerless QR-code returns and automated return-label generation.Read 8 Oct 2026 · wesupplylabs.com

Self-service portal

Customers can initiate returns and exchanges through a self-service return portal.Read 8 Oct 2026 · wesupplylabs.com

Plans and prices

Every WeSupply Returns plan and price →

Where Specifiction places it

• Returns Management Software#19 of 297.5