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Zai

hellozai.com

WebAPI

Spec sheet

Product
Zai provides an API-powered platform for collecting, sending, and orchestrating business payments.Read 2 Oct 2026 · hellozai.com
Integrations
Integration options include RESTful APIs, hosted forms, iframe-based hosted fields, and CMS plugins; the site names WooCommerce as a plugin.Read 2 Oct 2026 · hellozai.com
Security
Zai says it is a PCI DSS compliant Level 1 Service Provider and undergoes regular audits and reviews by card schemes and partner banks.Read 2 Oct 2026 · hellozai.com
Support
Zai says customers receive a dedicated account manager and access to in-house developers for payment support.Read 2 Oct 2026 · hellozai.com
Headquarters
Melbourne, Victoria, AustraliaRead 28 Sep 2026 · hellozai.com
Founded
2021Read 28 Sep 2026 · hellozai.com
API environments
The API reference documents separate Live production and Pre-live sandbox environments.Read 2 Oct 2026 · developer.hellozai.com
Availability limit
The API reference says UK credit-card and direct-debit transactions are not yet available.Read 2 Oct 2026 · developer.hellozai.com
Fraud controls
The payment collection page describes cardholder-data tokenisation, fraud monitoring, and optional 3DS2 step-up authentication for card payments.Read 2 Oct 2026 · hellozai.com
Markets and users
Zai describes itself as an Australian fintech payments provider and lists fintech, marketplaces, healthtech, payroll, SaaS, proptech, and retail among the business sectors it serves.Read 2 Oct 2026 · hellozai.com
Payment methods
Its collection page lists cards, PayTo through the NPP, BECS Direct Debit, BPAY, and bank transfers as supported payment methods.Read 2 Oct 2026 · hellozai.com
Payment workflows
The platform supports workflows for splitting, holding, routing, and disbursing funds to multiple parties.Read 2 Oct 2026 · hellozai.com
Reconciliation
Virtual accounts and PayIDs can be used to match incoming payments in real time.Read 2 Oct 2026 · hellozai.com
WooCommerce requirements
The WooCommerce plugin page specifies WordPress 6.x, WooCommerce 7.x to 9.x, PHP 7.4 or higher, and a valid SSL certificate.Read 2 Oct 2026 · hellozai.com

Plans and prices

Customised Priced on request Custom package; contact sales. Volume discounts · Multi-product discounts · Country-specific rates · Interchange pricing Read 2 Oct 2026 · hellozai.com
Standard Priced on request Per card transaction; fees exclude GST. Australia pricing shown · Domestic card rate includes American Express, Mastercard and Visa · Custom pricing available for large payment volumes, high-value transactions, or unique business models Read 2 Oct 2026 · hellozai.com

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