Zai
hellozai.com
Spec sheet
- Product
- Zai provides an API-powered platform for collecting, sending, and orchestrating business payments.Read 2 Oct 2026 · hellozai.com
- Integrations
- Integration options include RESTful APIs, hosted forms, iframe-based hosted fields, and CMS plugins; the site names WooCommerce as a plugin.Read 2 Oct 2026 · hellozai.com
- Security
- Zai says it is a PCI DSS compliant Level 1 Service Provider and undergoes regular audits and reviews by card schemes and partner banks.Read 2 Oct 2026 · hellozai.com
- Support
- Zai says customers receive a dedicated account manager and access to in-house developers for payment support.Read 2 Oct 2026 · hellozai.com
- Headquarters
- Melbourne, Victoria, AustraliaRead 28 Sep 2026 · hellozai.com
- Founded
- 2021Read 28 Sep 2026 · hellozai.com
- API environments
- The API reference documents separate Live production and Pre-live sandbox environments.Read 2 Oct 2026 · developer.hellozai.com
- Availability limit
- The API reference says UK credit-card and direct-debit transactions are not yet available.Read 2 Oct 2026 · developer.hellozai.com
- Fraud controls
- The payment collection page describes cardholder-data tokenisation, fraud monitoring, and optional 3DS2 step-up authentication for card payments.Read 2 Oct 2026 · hellozai.com
- Markets and users
- Zai describes itself as an Australian fintech payments provider and lists fintech, marketplaces, healthtech, payroll, SaaS, proptech, and retail among the business sectors it serves.Read 2 Oct 2026 · hellozai.com
- Payment methods
- Its collection page lists cards, PayTo through the NPP, BECS Direct Debit, BPAY, and bank transfers as supported payment methods.Read 2 Oct 2026 · hellozai.com
- Payment workflows
- The platform supports workflows for splitting, holding, routing, and disbursing funds to multiple parties.Read 2 Oct 2026 · hellozai.com
- Reconciliation
- Virtual accounts and PayIDs can be used to match incoming payments in real time.Read 2 Oct 2026 · hellozai.com
- WooCommerce requirements
- The WooCommerce plugin page specifies WordPress 6.x, WooCommerce 7.x to 9.x, PHP 7.4 or higher, and a valid SSL certificate.Read 2 Oct 2026 · hellozai.com
Plans and prices
Customised Priced on request Custom package; contact sales. Volume discounts · Multi-product discounts · Country-specific rates · Interchange pricing Read 2 Oct 2026 · hellozai.com
Standard Priced on request Per card transaction; fees exclude GST. Australia pricing shown · Domestic card rate includes American Express, Mastercard and Visa · Custom pricing available for large payment volumes, high-value transactions, or unique business models Read 2 Oct 2026 · hellozai.com
Where Specifiction places it
- Marketplace Payment Platforms#27 of 286.7