Zammad Pricing in 2026
Every plan Zammad publishes, with the page and date we read it from. Prices we could not find on Zammad's own site are marked "Not published", never guessed.
| Plan | Price | Billing | Limits | Source |
|---|---|---|---|---|
| Starter v2 | €7 per month | Annually; €9 per agent/month if billed monthly | Hosted · max. 5 agents · email, web form, SMS · 10 MB attachments + 20 GB disk space | zammad.com |
| Professional v2 | €16 per month | Annually; €18 per agent/month if billed monthly | Hosted · max. 35 agents · email, web form, SMS, chat, Telegram · 35 MB attachments + 50 GB disk space | zammad.com |
| Plus v2 | €25 per month | Annually; €27 per agent/month if billed monthly | Hosted · unlimited agents · email, web form, SMS, chat, Telegram, Facebook, WhatsApp · 50 MB attachments + 150 GB disk space | zammad.com |
| Business | €2,999 per year | Annual billing | Self-hosted support · email support · 15 service requests · max. 6-hour response time | zammad.com |
| Enterprise | €5,999 per year | Annual billing | Self-hosted support · email and phone support · 45 service requests · max. 4-hour response time | zammad.com |
| Corporation | €9,999 per year | Annual billing | Self-hosted support · email and phone support · 95 service requests · max. 2-hour response time | zammad.com |