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SPECIFICTION
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ZiaPilot

ziapilot.com

From $29/mo Free plan Web
Visit ziapilot.com
Spec score 7.3 #31 of 39 in Restaurant Menu Engineering Software

What it is

ZiaPilot is a web-based service for handling restaurant customer conversations, orders, catering inquiries, menus, and reviews. It responds through website chat and WhatsApp, captures catering leads and orders, syncs menu and pricing data, and drafts review replies. Other tools include WhatsApp ordering, menu automation, growth analytics, local SEO pages, and staff and marketing features. Teams can review conversations and approve drafted review responses before publication. Menu information can sync with Google Sheets, and listed review channels include Google, Yelp, DoorDash, and Uber Eats. The Free plan costs nothing and includes 100 AI customer replies per month, capped at 10 per day, plus unlimited catering inquiries and lead capture. Growth costs $29 a month and includes 2,000 AI replies monthly, WhatsApp AI chat and ordering, review replies, and priority support. Pro costs $49 a month and adds multiple locations, team roles and permissions, advanced analytics, and dedicated onboarding. A one-time 7-day Pro trial can be started from the dashboard without a card; customers continue on Free afterward unless they select a paid plan. ZiaPilot says traffic is encrypted in transit with TLS and integration credentials are encrypted at rest.

Spec sheet

Product
ZiaPilot answers restaurant customers on website chat and WhatsApp, captures catering leads and orders, syncs menu and pricing data, and drafts review replies.Read 9 Oct 2026 · ziapilot.com
Audience
ZiaPilot says it is built for independent restaurants, catering teams, cloud kitchens, and multi-location brands.Read 9 Oct 2026 · ziapilot.com
Trial
Customers can start a one-time 7-day Pro trial from the dashboard without a card and continue on Free afterward unless they choose a paid plan.Read 9 Oct 2026 · ziapilot.com
Integrations
The site lists Google Sheets menu sync and review channels including Google, Yelp, DoorDash, and Uber Eats.Read 9 Oct 2026 · ziapilot.com
Security
The security page says traffic is encrypted in transit with TLS and integration credentials are encrypted at rest.Read 9 Oct 2026 · ziapilot.com
Privacy
ZiaPilot says it does not sell customer data or use conversation content to train third-party foundation models.Read 9 Oct 2026 · ziapilot.com
Support
The contact page says the team typically replies within one business day and existing customers can contact support from inside the dashboard.Read 9 Oct 2026 · ziapilot.com
Data isolation
The maker says each restaurant workspace has its own scoped data boundary to prevent access to another account’s conversations, customers, or settings.Read 9 Oct 2026 · ziapilot.com
Features
The product includes website chat, WhatsApp ordering, catering order management, menu automation, review replies, growth analytics, local SEO pages, and staff and marketing tools.Read 9 Oct 2026 · ziapilot.com
Payments
Payments are handled by Stripe, which the security page identifies as a PCI-DSS Level 1 provider; ZiaPilot says it does not store full card numbers on its servers.Read 9 Oct 2026 · ziapilot.com
Plan limits
The site says channel availability and AI reply allowances vary by plan and account setup.Read 9 Oct 2026 · ziapilot.com
Review approval
Teams can review conversations and approve AI-drafted review replies before publishing.Read 9 Oct 2026 · ziapilot.com

Plans and prices

Free Free per month 100 AI customer replies/month (up to 10/day) · unlimited catering inquiries and lead capture Read 9 Oct 2026 · ziapilot.com
Growth $29 a month per month 2,000 AI customer replies/month · WhatsApp AI chatbot and ordering · review replies · priority support Read 9 Oct 2026 · ziapilot.com
Pro $49 a month per month Multiple restaurant locations · team roles and permissions · advanced analytics · dedicated onboarding Read 9 Oct 2026 · ziapilot.com

Every ZiaPilot plan and price →

Strong points and limits

Strong points

  • Supports website chat and WhatsApp ordering
  • Captures catering leads and orders
  • Teams can approve drafted review replies
  • Syncs menu data with Google Sheets
  • Free plan includes unlimited catering inquiries

Limits

  • Free plan caps AI replies at 10 per day
  • Pro trial lasts seven days
  • Channel access and AI allowances vary by plan and setup
  • Service is web-based

Who it suits

ZiaPilot is designed for independent restaurants, catering teams, cloud kitchens, and multi-location brands. It may suit teams that want to manage customer responses, catering inquiries, menus, and reviews from a web service.

Verdict

ZiaPilot combines restaurant messaging, catering, menu, and review tools, with review approval kept in the team’s hands. Check plan-specific channel availability and reply allowances before choosing a tier.

Where Specifiction places it

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