17hats vs Iris Works
17hats
17hats.com
Iris Works
iris-works.comSide by side
| Figure | 17hats | Iris Works |
|---|---|---|
| Price from | $50/mo | $14.95/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Photography Studio Management Software | 8.6 (#5) | 8.3 (#9) |
| Company history | The company says founder Donovan Janus conceived 17hats after reading a 2011 article, and the product launched on October 1, 2014. | Founder Meredith Gradle says she launched Iris in 2015. |
| Mobile apps | Free apps are available for Apple and Android, and can send notifications for leads, payments, questionnaires, quotes, contracts, and scheduling changes. | Iris Works states its mobile app is available for iOS and Android and pairs with the web application. |
| Payments | The pricing comparison lists Stripe and Square payment processing, and says some payment features require those processors. | Iris Works supports Square, Stripe, and PayPal payments, and names Square as its preferred payment partner. |
| Security | The company says its database is encrypted with AES-256 and its site connection uses TLS 1.2. | The privacy notice says Iris Works uses encryption for data in transit, role-based access controls, and routine system monitoring and audits. |
| Support | In-house support is available by live chat, email, Facebook direct message, and an online help center; listed hours are Monday to Friday, 7 a.m. to 4 p.m. PT. | The company lists [email protected] as its support contact. |
Plans
17hats
- 17hats subscription$60 a month
- Monthly$60 a month
- Yearly$600 a year
- Bi-Yearly$800 a year
Iris Works
- Starter$14.95 a month
- Basic$29.95 a month
- Pro$39.95 a month
- Pro Plus$49.95 a month
In their own words
17hats
17hats is an all-in-one platform for service-driven businesses run by one person, organizing contacts and projects and automating processes. Its dashboard brings together tags, pipelines and related contacts. Users can create quotes, contracts, invoices and questionnaires with templates and document reminders. Online scheduling lets clients select a service and book; advanced options include payment at booking and Zoom links. Workflows automate process steps. Payment processing includes Stripe and Square, and some payment features require those processors. Listed integrations include Apple and Google calendars, QuickBooks Online, Stripe, Square, Zapier and Zoom. Free apps for Android and Apple devices can notify users about leads, payments, questionnaires, quotes, contracts and scheduling changes. The service is available on Android, iOS and the web. There is no free plan, and a seven-day trial is available. Monthly pricing is $60 a month, while the yearly plan is $600 a year and the bi-yearly plan is $800 a year. Package levels vary in monthly document limits; Bank Connect is an optional $5 a month add-on for bringing expenses into 17hats. The company says its database is encrypted with AES-256 and its site connection uses TLS 1.2.
Iris Works
Iris Works is a photography CRM for bookings, contracts, invoices, questionnaires, email marketing, workflows, and client relationships. Client profiles collect inquiries, booking and session details, messages, notes, contracts, and invoices. During online booking, a client can choose an available time, sign a contract, and pay a deposit. Square, Stripe, and PayPal are supported, with Square identified as the preferred payment partner. Calendar connections include iCloud, Google Calendar, Office 365, Exchange, and Outlook. QuickBooks and Fundy Designer invoice import are also listed. Automated workflows can send emails, contracts, invoices, or questionnaires from booking dates or session milestones, while questionnaire responses remain in profiles. The service runs on web, Android, and iOS, with paired mobile apps. Plans are Starter at $14.95/mo, Basic at $29.95/mo, Pro at $39.95/mo, and Pro Plus at $49.95/mo. A 14-day trial requires no card.