17TRACK Business vs AfterShip Returns
17TRACK Business
17track.net
AfterShip Returns
aftership.comSide by side
| Figure | 17TRACK Business | AfterShip Returns |
|---|---|---|
| Price from | $9/mo | $16/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Parcel Management Software | 9.5 (#1) | 8.3 (#8) |
| API | 17TRACK exposes a tracking API that registers tracking numbers through an HTTP endpoint and accepts an authentication token. | Returns API and webhooks support integrations with order, transport, and warehouse management systems. |
| Founded | 2010 | 2012 |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | The product page names Shopify, BigCommerce, WooCommerce, Gorgias, Klaviyo, ShipBob, and ShipHero among its integrations. |
| Purpose | 17TRACK Business offers global order tracking intended to reduce support requests, improve shopper experience, and support product upsells. | AfterShip Returns automates returns and exchanges to reduce returns-related costs and retain revenue. |
| Support | Custom plan includes 24/7 live chat support. | The Enterprise plan includes dedicated onboarding and a Customer Success Manager, plus contractual uptime and response-time SLAs. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
AfterShip Returns
- Essentials$16 a month
- Premium$99 a month
- EnterprisePriced on request
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.
AfterShip Returns
AfterShip Returns has no write-up on Specifiction yet; its figures are above.