17TRACK Business vs Easyship
17TRACK Business
17track.netEasyship
easyship.comSide by side
| Figure | 17TRACK Business | Easyship |
|---|---|---|
| Price from | $9/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 11 |
| Spec score · Parcel Management Software | 9.5 (#1) | 9.3 (#2) |
| Spec score · Shipping Software | 9.5 (#1) | 9.2 (#3) |
| API | 17TRACK exposes a tracking API that registers tracking numbers through an HTTP endpoint and accepts an authentication token. | The Open Shipping API provides multi-carrier rates, domestic and international address validation, HS codes, tax and duty calculation and third-party tracking. |
| API documentation | The public documentation includes webhook setup instructions, Java sample code and request/response examples. | The developer portal documents endpoints, parameters and response objects and provides guides, tutorials, an overview flow and sandbox testing. |
| Carrier coverage | The company says its service covers more than 3,500 carriers and 190 airlines. | The platform compares more than 550 courier services and advertises discounts of up to 91% off retail rates. |
| Headquarters | The company page identifies a UK-based team established in October 2021 but does not state a headquarters location. | New York and Hong Kong |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | Native integrations cover more than 60 ecommerce and marketplace platforms, including Shopify, WooCommerce, Amazon, eBay, Etsy, Wix and TikTok Shop. |
| Rating on GetApp | GetApp shows no user reviews and a 0.0 rating for 17TRACK. | 4.4 out of 5 from 289 reviews |
| Rating on Shopify App Store | 17TRACK Order Tracking is rated 4.9 out of 5 from 4,511 reviews. | 4.1 out of 5 from 366 reviews |
| Rating on Trustpilot | 17TRACK has a TrustScore of 1.8 out of 5 from 9,918 reviews. | 1.5 out of 5 from 711 reviews |
| Support | Custom plan includes 24/7 live chat support. | Official pages advertise 24/7 support, with email on the free plan, live chat on Plus and Premier, and phone support on Premier and higher tiers. |
| What it does | 17TRACK provides all-in-one shipment tracking for e-commerce merchants and their customers across about 220 countries and regions. | Easyship is a cloud shipping platform and API that compares carriers, buys labels, calculates duties and taxes, and tracks ecommerce shipments. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
Easyship
- FreeFree
- FreeFree
- Plus$29 a month
- Plus$29 a month
- Premier$69 a month
- Premier$69 a month
- Scale$99 a month
- Scale 1$99 a month
- Scale 2$149 a month
- Scale 3$199 a month
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.
Easyship
Easyship is a cloud-based shipping platform offered as an app and API for ecommerce merchants, small businesses, startups, and enterprise brands. It compares more than 550 courier services in one account and offers discounted rates stated as up to 91% off retail prices. The workflow can sync and manage orders, create individual or bulk labels, provide branded tracking, send delivery updates, and generate customs documents. Easyship is available in more than 50 origin countries and delivers to more than 200 destinations. Native integrations include Shopify, WooCommerce, WIX, Squarespace, eBay, Amazon, TikTok Shop, and more than 55 other ecommerce and marketplace platforms. Its Open Shipping API provides multi-carrier rates, address validation, HS codes, tax and duty calculations, and third-party tracking. The Free plan covers fewer than 50 shipments per month. Plus costs $29 a month, and Premier costs $69 a month. Advanced API use on Free is pay-as-you-go; paid plans include monthly call allocations and charge for overages without blocking access.