17TRACK Business vs Narvar Returns
17TRACK Business
17track.net
Narvar Returns
corp.narvar.comSide by side
| Figure | 17TRACK Business | Narvar Returns |
|---|---|---|
| Price from | $9/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · Parcel Management Software | 9.5 (#1) | 7.2 (#29) |
| Founded | 2010 | 2012 |
| Headquarters | The company page identifies a UK-based team established in October 2021 but does not state a headquarters location. | San Mateo, California, United States |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | Narvar lists Shopify, BigCommerce, Magento, and Salesforce among its platform integrations; its Shopify app listing also names Shopify POS, Shopify Flow, Gorgias, Klaviyo, NetSuite, Recharge, ShipHero, and Tapcart as compatible tools. |
| Purpose | 17TRACK Business offers global order tracking intended to reduce support requests, improve shopper experience, and support product upsells. | Narvar Shield is returns management software for retailers that helps prevent fraud, protect revenue, customize return policies, and streamline reverse logistics. |
| Support | Custom plan includes 24/7 live chat support. | Narvar provides a support center with Return & Exchange documentation and a form for submitting support requests. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.
Narvar Returns
Narvar Returns has no write-up on Specifiction yet; its figures are above.