Narvar Returns

Spec sheet

Purpose

Narvar Shield is returns management software for retailers that helps prevent fraud, protect revenue, customize return policies, and streamline reverse logistics.Read 8 Oct 2026 · corp.narvar.com

Integrations

Narvar lists Shopify, BigCommerce, Magento, and Salesforce among its platform integrations; its Shopify app listing also names Shopify POS, Shopify Flow, Gorgias, Klaviyo, NetSuite, Recharge, ShipHero, and Tapcart as compatible tools.Read 8 Oct 2026 · apps.shopify.com

Support

Narvar provides a support center with Return & Exchange documentation and a form for submitting support requests.Read 8 Oct 2026 · support.narvar.com

Headquarters

San Mateo, California, United StatesRead 28 Sep 2026 · corp.narvar.com

Founded

2012Read 28 Sep 2026 · corp.narvar.com

AI and fraud detection

Shield uses Narvar’s IRIS intelligence layer, which the page says processes more than 74 billion consumer interactions annually to detect fraud in real time.Read 8 Oct 2026 · corp.narvar.com

Company founded

Narvar lists 2012 as its founding year.Read 8 Oct 2026 · corp.narvar.com

Return logistics

Narvar says its solution can optimize reverse logistics with intelligent routing and consolidated shipping.Read 8 Oct 2026 · corp.narvar.com

Return workflows

Shield supports automated exchange options, return eligibility enforcement, and workflows that can steer outcomes toward exchanges or gift cards.Read 8 Oct 2026 · corp.narvar.com

Revenue retention

The product page says brands can retain revenue through exchanges and gift cards, protect revenue by enforcing eligibility, and lower reverse logistics and call center costs.Read 8 Oct 2026 · corp.narvar.com

Security and compliance

Narvar’s Trust Center lists CCPA, GDPR, HIPAA, ISO/IEC 27001, Privacy Shield, and SOC 2, and provides access to security documentation by request.Read 8 Oct 2026 · trust.narvar.com

Shopify edition pricing

The Shopify App Store listing labels Narvar Return and Exchange as Free; this is the Shopify app listing and does not state the pricing for Narvar Shield generally.Read 8 Oct 2026 · apps.shopify.com

Target customers

Narvar describes its customers as brands, retailers, and merchants, and says its platform serves 1,500+ brands worldwide.Read 8 Oct 2026 · corp.narvar.com

Plans and prices

Every Narvar Returns plan and price →

Where Specifiction places it

• Parcel Management Software#29 of 347.2
• Returns Management Software#25 of 297.2