17TRACK Business vs Parcel Perform (now Perform.AI)
17TRACK Business
17track.netParcel Perform (now Perform.AI)
perform.aiSide by side
| Figure | 17TRACK Business | Parcel Perform (now Perform.AI) |
|---|---|---|
| Price from | $9/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Parcel Management Software | 9.5 (#1) | 8.6 (#5) |
| Spec score · Shipping Software | 9.5 (#1) | 8.6 (#7) |
| Carrier coverage | The company says its service covers more than 3,500 carriers and 190 airlines. | Perform.AI states that it connects more than 1,100 carriers, 155+ harmonized event types and 36+ languages, with roughly 30-day onboarding. |
| Headquarters | The company page identifies a UK-based team established in October 2021 but does not state a headquarters location. | Singapore |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | GetApp lists Shopify, BigCommerce, Adobe Commerce, PrestaShop, WooCommerce and Klaviyo integrations. |
| Rating on Apple App Store | 17TRACK Package Tracker is rated 4.8 out of 5 from 21K ratings. | 4.5 out of 5 from 341 ratings for Parcel Monitor Track. |
| Rating on GetApp | GetApp shows no user reviews and a 0.0 rating for 17TRACK. | 0 out of 5 from 0 reviews. |
| Rating on Shopify App Store | 17TRACK Order Tracking is rated 4.9 out of 5 from 4,511 reviews. | 5.0 out of 5 from 1 review for Parcel Monitor Track & Notify. |
| Rating on Trustpilot | 17TRACK has a TrustScore of 1.8 out of 5 from 9,918 reviews. | 3.3 out of 5 from 2 reviews. |
| What it does | 17TRACK provides all-in-one shipment tracking for e-commerce merchants and their customers across about 220 countries and regions. | Perform.AI is an AI Commerce Operating System connecting AI visibility, checkout, post-purchase, returns and logistics. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
Parcel Perform (now Perform.AI)
- AI Commerce VisibilityFree
- Parcel Monitor Track & Notify Shopify appFree
- AI Commerce Visibility usage creditsPriced on request
- EnterprisePriced on request
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.
Parcel Perform (now Perform.AI)
Parcel Perform (now Perform.AI) has no write-up on Specifiction yet; its figures are above.