17TRACK Business vs Shiprocket
17TRACK Business
17track.net
Shiprocket
shiprocket.inSide by side
| Figure | 17TRACK Business | Shiprocket |
|---|---|---|
| Price from | $9/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Parcel Management Software | 9.5 (#1) | 7.8 (#15) |
| Spec score · Shipping Software | 9.5 (#1) | 7.7 (#19) |
| API | 17TRACK exposes a tracking API that registers tracking numbers through an HTTP endpoint and accepts an authentication token. | Shiprocket provides an API integration option accessible from the API section in account settings. |
| Company history | 17TRACK says it was established in July 2010 and launched version 1.0 in March 2011. | Shiprocket's company history says it was launched in 2017 to democratize eCommerce shipping. |
| Founded | 2010 | 2017 |
| Headquarters | The company page identifies a UK-based team established in October 2021 but does not state a headquarters location. | New Delhi, India |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | Listed integrations include Amazon, Shopify, WooCommerce, OpenCart, Magento, Unicommerce, BigCommerce, and Zoho Commerce. |
| Support | Custom plan includes 24/7 live chat support. | The plan comparison lists chat, call, and email support for each of its four displayed plans. |
| What it does | 17TRACK provides all-in-one shipment tracking for e-commerce merchants and their customers across about 220 countries and regions. | Shiprocket describes itself as a logistics and shipping platform that helps businesses manage order fulfillment from booking through delivery. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
Shiprocket
- LiteFree
- AdvancedPrice not published
- BasicPrice not published
- ProPrice not published
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.
Shiprocket
Shiprocket is a logistics and shipping platform for businesses managing orders from booking through delivery. Its courier service connects to more than 25 partners and supports delivery to over 19,000 Indian pin codes. Businesses can send shipment updates by email, SMS, and WhatsApp, and an AI-based recommendation engine helps select a courier. Shiprocket says its shipment security cover addresses transit risks including loss and damage. Listed commerce connections include Amazon, Shopify, WooCommerce, OpenCart, Magento, Unicommerce, BigCommerce, and Zoho Commerce; an API option is available through account settings. The mobile app offers a rate calculator, cross-channel order syncing, automatic documentation, and real-time tracking. It is free to download, with rates starting at ₹20/500gms. The Lite plan is free and permits up to 60 shipments monthly, one sales channel, one user, and no API access; shipping starts at Rs 26/500gms. The company says it serves eCommerce sellers and digital retailers with fulfillment, buyer communication, and returns management.