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SPECIFICTION
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Shiprocket

shiprocket.in

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Spec score 7.8 #15 of 34 in Parcel Management Software

What it is

Shiprocket is a logistics and shipping platform for businesses managing orders from booking through delivery. Its courier service connects to more than 25 partners and supports delivery to over 19,000 Indian pin codes. Businesses can send shipment updates by email, SMS, and WhatsApp, and an AI-based recommendation engine helps select a courier. Shiprocket says its shipment security cover addresses transit risks including loss and damage. Listed commerce connections include Amazon, Shopify, WooCommerce, OpenCart, Magento, Unicommerce, BigCommerce, and Zoho Commerce; an API option is available through account settings. The mobile app offers a rate calculator, cross-channel order syncing, automatic documentation, and real-time tracking. It is free to download, with rates starting at ₹20/500gms. The Lite plan is free and permits up to 60 shipments monthly, one sales channel, one user, and no API access; shipping starts at Rs 26/500gms. The company says it serves eCommerce sellers and digital retailers with fulfillment, buyer communication, and returns management.

Spec sheet

What it does
Shiprocket describes itself as a logistics and shipping platform that helps businesses manage order fulfillment from booking through delivery.Read 30 Sep 2026 · support.shiprocket.in
Intended users
Shiprocket says its platform is intended to support eCommerce sellers and digital retailers with shipping, fulfillment, buyer communication, and returns management.Read 30 Sep 2026 · shiprocket.in
API
Shiprocket provides an API integration option accessible from the API section in account settings.Read 30 Sep 2026 · shiprocket.in
Integrations
Listed integrations include Amazon, Shopify, WooCommerce, OpenCart, Magento, Unicommerce, BigCommerce, and Zoho Commerce.Read 30 Sep 2026 · shiprocket.in
Support
The plan comparison lists chat, call, and email support for each of its four displayed plans.Read 30 Sep 2026 · shiprocket.in
Headquarters
New Delhi, IndiaRead 28 Sep 2026 · shiprocket.in
Founded
2017Read 28 Sep 2026 · shiprocket.in
Company history
Shiprocket's company history says it was launched in 2017 to democratize eCommerce shipping.Read 30 Sep 2026 · shiprocket.in
Courier network
Its courier platform says it works with more than 25 courier partners and supports delivery to over 19,000 Indian pin codes.Read 30 Sep 2026 · shiprocket.in
Courier selection
Shiprocket offers an AI-based recommendation engine to help select a suitable courier.Read 30 Sep 2026 · shiprocket.in
Mobile app
The Shiprocket mobile app includes a rate calculator, cross-channel order syncing, automatic documentation, and real-time tracking.Read 30 Sep 2026 · shiprocket.in
Mobile app pricing
The app page says it can be downloaded for free and users pay as they ship, with rates starting at ₹20/500gms.Read 30 Sep 2026 · shiprocket.in
Plan limits
The plan comparison lists Lite with one sales channel, Basic with any two, and Advanced and Pro with all sales channels; API access is listed only for Advanced and Pro.Read 30 Sep 2026 · shiprocket.in
Security policy
Shiprocket's published information security policy says staff must protect sensitive customer information, secure passwords and accounts, and report security incidents without delay.Read 30 Sep 2026 · shiprocket.in
Shipment cover
Shiprocket says its shipment security cover protects shipments against transit risks such as loss and damage.Read 30 Sep 2026 · shiprocket.in
Tracking
The platform can share shipment updates by email, SMS, and WhatsApp at each stage.Read 30 Sep 2026 · shiprocket.in

Plans and prices

Lite Free Up to 60 shipments/month · minimum plan period 0 months · shipping starts at Rs 26/500gms · 1 sales channel · 1 user account · no API access Read 30 Sep 2026 · shiprocket.in
Advanced Price not published Up to 300 shipments/month · minimum plan period 1 month · shipping starts at Rs 23/500gms · all sales channels · 10 user accounts · API access Read 30 Sep 2026 · shiprocket.in
Basic Price not published Up to 100 shipments/month · minimum plan period 3 months · shipping starts at Rs 25/500gms · any 2 sales channels · 10 user accounts · no API access Read 30 Sep 2026 · shiprocket.in
Pro Price not published Up to 1000 shipments/month · minimum plan period 1 month · shipping starts at Rs 20/500gms · all sales channels · 10 user accounts · API access Read 30 Sep 2026 · shiprocket.in

Every Shiprocket plan and price →

Strong points and limits

Strong points

  • Network includes more than 25 courier partners
  • Delivery support spans over 19,000 Indian pin codes
  • Shipment updates can use email, SMS, and WhatsApp
  • Lite plan includes up to 60 shipments monthly

Limits

  • Lite has no API access
  • Lite allows one sales channel
  • Basic requires a three-month minimum plan period

Who it suits

Shiprocket suits eCommerce sellers and digital retailers that need shipping, fulfillment, shipment updates, and returns management. Its plan limits and API availability may matter to businesses choosing a tier.

Verdict

Shiprocket brings courier selection, tracking, and commerce integrations into a shipping platform, with a free Lite plan and higher tiers with different limits. Check shipment allowances, channel limits, API access, and shipping rates when selecting a plan.

Where Specifiction places it

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