17TRACK Business vs Shipway
17TRACK Business
17track.netShipway
shipway.comSide by side
| Figure | 17TRACK Business | Shipway |
|---|---|---|
| Price from | $9/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 0 |
| Spec score · Parcel Management Software | 9.5 (#1) | 7.4 (#28) |
| API | 17TRACK exposes a tracking API that registers tracking numbers through an HTTP endpoint and accepts an authentication token. | Shipway links to API documentation from its site. |
| Headquarters | The company page identifies a UK-based team established in October 2021 but does not state a headquarters location. | Gurugram, Haryana, India |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | The integration directory lists Shopify, WooCommerce, Amazon, Flipkart, Magento, Wix, and courier services including Delhivery and Blue Dart. |
| Support | Custom plan includes 24/7 live chat support. | Shipway's terms say it provides support and training needed to integrate a merchant with its solution. |
Plans
17TRACK Business
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
In their own words
17TRACK Business
17TRACK Business brings domestic and international package tracking together for retailers. Buyers can look up orders on a customized tracking page on the retailer’s site, and triggered email alerts can report status changes. The service also offers Green Shipping Protection for loss, damage, or delay, plus shipping analysis on delivery and exception performance. 17TRACK says it supports 1,900+ carriers, including postal services, last-mile couriers, 3PLs, freight forwarders, and 180 airlines. It reports 95% estimated accuracy for AI delivery-time predictions and an auto-recognition rate above 85%. The product is available on web, Android, and iOS. The free plan includes 50 shipments per month; Basic costs $9 a month billed yearly, while Pro costs $29 a month billed yearly. Features vary by tier: Basic includes email notifications and basic analytics, and Pro adds features such as multilingual tracking pages, product recommendations, and estimated delivery dates. Shopify app users need tracking numbers on orders before tracking can work. After installation, the app syncs orders from the previous 30 days, and synced orders with tracking information use quota.
Shipway
Shipway is a freemium e-commerce shipping platform for online sellers, with web access and an API. It supports shipping, branded tracking, non-delivery management, returns, shipment protection and bulk cargo. Shipway says its network connects 20+ courier partners through one dashboard and covers more than 19,000 pin codes in India; another listing states 650 carrier integrations. ShipSense AI assigns a courier using cost, speed and reliability. Automated WhatsApp, IVR and SMS follow-ups help manage non-delivery reports. Returns include a self-service portal, approval rules, pickup scheduling, refunds and exchanges. Branded tracking pages send real-time WhatsApp, SMS and email updates. Integrations include Shopify, WooCommerce, Amazon, Flipkart, Magento, Wix, OpenCart and PrestaShop. The free Experience trial lasts seven days for 500 shipments. Standard subscription prices are not shown; plans are set by contract or in the merchant account.