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Shipway

shipway.com

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Spec score 7.4 #28 of 34 in Parcel Management Software

What it is

Shipway is a freemium e-commerce shipping platform for online sellers, with web access and an API. It supports shipping, branded tracking, non-delivery management, returns, shipment protection and bulk cargo. Shipway says its network connects 20+ courier partners through one dashboard and covers more than 19,000 pin codes in India; another listing states 650 carrier integrations. ShipSense AI assigns a courier using cost, speed and reliability. Automated WhatsApp, IVR and SMS follow-ups help manage non-delivery reports. Returns include a self-service portal, approval rules, pickup scheduling, refunds and exchanges. Branded tracking pages send real-time WhatsApp, SMS and email updates. Integrations include Shopify, WooCommerce, Amazon, Flipkart, Magento, Wix, OpenCart and PrestaShop. The free Experience trial lasts seven days for 500 shipments. Standard subscription prices are not shown; plans are set by contract or in the merchant account.

Spec sheet

Product
Shipway is an e-commerce shipping platform for pan-India shipping, branded tracking, NDR management, returns automation, shipment protection, and bulk cargo.Read 30 Sep 2026 · shipway.com
Audience
The site describes the product as serving online sellers and also lists B2B freight, inter-warehouse transfers, and bulk dispatch use cases.Read 30 Sep 2026 · shipway.com
API
Shipway links to API documentation from its site.Read 30 Sep 2026 · shipway.com
Integrations
The integration directory lists Shopify, WooCommerce, Amazon, Flipkart, Magento, Wix, and courier services including Delhivery and Blue Dart.Read 30 Sep 2026 · app.shipway.com
Security
Shipway's terms state that it provides services over the internet using SSL (HTTPS) security measures.Read 30 Sep 2026 · shipway.com
Support
Shipway's terms say it provides support and training needed to integrate a merchant with its solution.Read 30 Sep 2026 · shipway.com
Headquarters
Gurugram, Haryana, IndiaRead 28 Sep 2026 · shipway.com
Company
The company identifies itself as Shipway Technology Private Limited.Read 30 Sep 2026 · shipway.com
COD remittance
The site says cash-on-delivery remittance can be as fast as D+2, with automated reconciliation.Read 30 Sep 2026 · shipway.com
Courier assignment
ShipSense AI automatically assigns a courier for each order based on cost, speed, and reliability.Read 30 Sep 2026 · shipway.com
Courier network
The site says Shipway connects to 20+ courier partners through a single dashboard and covers 19,000+ pin codes.Read 30 Sep 2026 · shipway.com
Courier selection
ShipSense AI automatically assigns a courier to each order based on cost, speed, and reliability.Read 30 Sep 2026 · shipway.com
Data handling
Shipway's privacy policy says it uses technical and organizational measures to protect personal information and cannot guarantee absolute security.Read 30 Sep 2026 · shipway.com
Delivery coverage
The homepage states that Shipway covers 19,000+ pin codes in India.Read 30 Sep 2026 · shipway.com
Downloads and API
Shipway Experience lists downloads for Magento, WordPress, OpenCart, CS Cart, and Shopify, plus API documentation.Read 30 Sep 2026 · experience.shipway.com
Experience trial
The Shipway Experience pricing page offers a 7-day trial with 500 shipments.Read 30 Sep 2026 · experience.shipway.com
Experience trial features
The trial page lists carrier tracking APIs, analytics and reporting, bulk upload, notifications, webhooks, branded tracking, delivery issue alerts, and feedback tools.Read 30 Sep 2026 · experience.shipway.com
Free signup
The site offers a “Sign Up For Free” option; it does not state a free trial duration on the opened page.Read 30 Sep 2026 · shipway.com
NDR management
Automated WhatsApp, IVR, and SMS follow-ups are offered to help reduce return-to-origin shipments.Read 30 Sep 2026 · shipway.com
Pricing visibility
The opened main-site pages do not show a standard subscription price; Shipway's terms say pricing and plans are those agreed by contract or selected in the merchant account.Read 30 Sep 2026 · shipway.com
Privacy and security
Shipway says it uses physical, electronic, and procedural safeguards and reasonable technical and organizational measures, while noting it cannot guarantee absolute security.Read 30 Sep 2026 · shipway.com
Returns
The returns product includes a self-serve portal, auto-approval rules, pickup scheduling, refunds, and exchanges.Read 30 Sep 2026 · shipway.com
Shipment protection
Shipway Protect covers orders above 2500 and below 50000 automatically, at 0.75% + GST per AWB, according to the site.Read 30 Sep 2026 · shipway.com
Tracking
Shipway offers branded tracking pages and real-time shipment updates through WhatsApp, SMS, and email.Read 30 Sep 2026 · shipway.com

Strong points and limits

Strong points

  • Free plan and seven-day trial
  • Courier assignment based on cost, speed and reliability
  • Self-service returns with refunds and exchanges
  • Branded tracking and multi-channel updates
  • API and major commerce integrations

Limits

  • Standard subscription prices are not shown
  • Shipment protection costs 0.75% + GST per AWB
  • Protection eligibility excludes orders outside stated values
  • Absolute security cannot be guaranteed

Who it suits

Shipway suits online sellers and businesses handling B2B freight, inter-warehouse transfers or bulk dispatch across India.

Verdict

Shipway covers courier selection, tracking, delivery exceptions and returns in one shipping service. Confirm contracted pricing, carrier coverage and shipment-protection terms before selecting it.

Where Specifiction places it

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