1CRM vs Oracle Service
1CRM
1crm.comOracle Service
oracle.comSide by side
| Figure | 1CRM | Oracle Service |
|---|---|---|
| Price from | $1.08/mo | $70/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 18 | 4 |
| Spec score · Customer Service CRM Software | 9.5 (#1) | 8.3 (#8) |
| Founded | 2005 | 1977 |
| Headquarters | Victoria, British Columbia, Canada | Austin, Texas, USA |
| Integrations | Official integration material lists QuickBooks Online, Xero, Zapier, WooCommerce, Google services, Outlook, telephony and other third-party connections. | Oracle positions Service as connected with sales, finance, supply chain, HR, ERP and asset-management context. |
| Rating on Apple App Store | No rating displayed because the app has not received enough ratings or reviews | 4.3 out of 5 from 391 ratings |
| Rating on Capterra | 4.3 out of 5 from 57 reviews | 4.5 out of 5 from 13 reviews |
| Rating on G2 | 4.3 out of 5 from 39 reviews | 3.9 out of 5; review page does not state a review count |
| Rating on GetApp | 4.3 out of 5 from 57 reviews | 4.5 out of 5 from 13 reviews |
| Rating on Software Advice | 4.3 out of 5 from the displayed user ratings | 4.5 out of 5 from 13 reviews |
| Rating on TrustRadius | 9 out of 10 from 89 reviews and ratings | 8.2 out of 10 from 238 reviews and ratings |
| System requirements | Documentation describes LAMP/WAMP deployments using Apache, PHP and MySQL/MariaDB, with browser support including current Chrome, Safari and Firefox. | Fusion browser minimums listed by Oracle are Safari 18.4, Chrome 135, Edge 135 and Firefox 137; Android requires Chrome for Android and iOS supports Safari. |
| What it does | 1CRM combines CRM with sales, marketing, order management, customer service, project management, accounting-related workflows and general business administration. | Oracle Fusion Cloud Service unifies digital self-service, contact-center, field-service and internal-help-desk work with AI agents on one platform. |
Plans
1CRM
- Startup (cloud subscription)$13 a year
- Startup (cloud subscription, month-to-month)$15 a month
- Startup (free on-premise)Free
- Startup+ (annual)$20 a year
- Startup+ (month-to-month)$23 a month
- Professional (annual)$29 a year
- Professional (month-to-month)$33 a month
- Enterprise (annual)$34 a year
- Enterprise (month-to-month)$39 a month
- Startup Cloud annual$13 a month
Oracle Service
- Oracle Fusion Service Enterprise Cloud ServicePriced on request
- Oracle Service Options$70 a month
- Oracle Service Bases$225 a month
- Oracle Service Cloud custom enterprise pricingPriced on request
In their own words
1CRM
1CRM is customer relationship management software for sales and marketing work, with a visual sales pipeline and marketing automation. It provides a mobile app and runs on the web, Windows, macOS, Linux, iOS and Android. The free on-premise Startup plan allows up to three users, 300 accounts, 750 targets, leads or contacts, and 1 GB of storage per user. Cloud Startup costs $13 a year per user when billed annually, or $15 a month per user month-to-month. Startup+ allows up to 10 users and costs $20 a year per user billed annually or $23 a month per user month-to-month. Professional and Enterprise cloud plans allow unlimited users, accounts and targets, leads or contacts; annual per-user rates are 29.00 USD and $34 a year. Professional and Enterprise on-premise perpetual licenses are also listed at $405 a month and $585 a month, respectively. 1CRM was founded in 2005 and is headquartered in Victoria, British Columbia, Canada.
Oracle Service
Oracle Service has no write-up on Specifiction yet; its figures are above.