1up vs Bitrix24 CRM
1up
1up.ai
Bitrix24 CRM
bitrix24.comSide by side
| Figure | 1up | Bitrix24 CRM |
|---|---|---|
| Price from | $50/mo | $69/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 6 |
| Spec score · Google Workspace for Sales Software | 9.3 (#2) | 9.4 (#1) |
| Collaboration | Teams can assign questions to colleagues for review, editing, and improvement within the response workflow. | The workspace provides chats, activity feeds, comments, reactions, video meetings, screen sharing, calendars and shared documents. |
| Documentation | The help center includes procedural guides for MCP setup, Slack, browser extensions, security and privacy, and purchasing. | Official documentation includes cloud REST API guides, self-hosted API documentation, installation courses and administration training. |
| Headquarters | 1up says its team is fully remote and calls New York City home. | Alexandria, Virginia, USA |
| Integrations | Named integrations include Google Drive, Confluence, SharePoint, Slack, Microsoft Teams, Google Chat, and Single Sign-On providers such as Okta, Azure, FusionAuth, and Ping Identity. | Listed integrations include Gmail, Google Calendar, Google Drive, Microsoft Office, Outlook, OneDrive, Exchange, Active Directory/LDAP, Dropbox, Box, Xero, Mailchimp and Unisender. |
| Intended users | 1up says sales teams use it to answer customer questions, while Infosec teams use it to automate security questionnaires. | Bitrix24 describes Basic as suited to solopreneurs and small teams, Standard to mid-sized businesses, and Professional to scaling companies needing deep automation. |
| License | The opened vendor pages provide no open-source license for the product or MCP client, so 1up is not presented there as open source. | The on-premise EULA defines Bitrix24 as proprietary intellectual property owned by Alaio and its licensors, although licensed customers receive source code. |
| Product | 1up is a sales knowledge automation platform that answers sales questions and automates RFP, DDQ, and security questionnaire responses from company knowledge sources. | Bitrix24 describes itself as an online workspace centered on CRM, with project management, online collaboration, communication, and workflow automation tools. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews | 4.2 out of 5 from 1,006 reviews. |
| Rating on G2 | 4.9 out of 5 from 23 reviews | 4.1 out of 5 from 614 reviews. |
| Security | 1up says it is SOC 2 Type II compliant, encrypts data at rest and in transit, and does not use uploaded documents to train AI models. | Bitrix24 says data transfers use TLS encryption and that it provides protections intended to help customers operate in compliance with HIPAA, GDPR, and other frameworks. |
| Self-hosting | The current MCP guide describes a hosted server and instructs users of the former local package to uninstall it; it does not describe self-hosting the service. | Business and Enterprise on-premise editions can be deployed through a Bitrix Virtual Appliance on Windows or Linux servers. |
| Support | Customers can contact [email protected] or open a ticket in their 1up dashboard. | Bitrix24 offers a helpdesk, support contact option, webinars, how-to videos, and courses; the company page reports around 75,000 support chats and tickets each month. |
| System requirements | The MCP command-line client requires Python 3.10 or later, while the vendor lists Chrome and Edge browser extensions for web questionnaires. | Self-hosted deployment requires Apache 2.4 or nginx 1.16, PHP 8.2 or newer, MySQL 8.x, at least 10 GB disk space and 1 GB RAM. |
Plans
1up
- FreeFree
- MCP$50 a month
- Starter$300 a month
- Plus$900 a month
- EnterprisePriced on request
Bitrix24 CRM
- FreeFree
- Basic$69 a month
- Standard$144 a month
- Professional$289 a month
- Enterprise$399 a month
- Enterprise$579 a month
In their own words
1up
1up automates responses to RFPs and security questionnaires by drafting answers from internal knowledge sources. It can draw on company websites, product documentation, prior RFPs, Google Drive, and SharePoint, then let teammates review and edit answers; it retains those changes for similar questions. Teams can assign responses, set approval workflows, and track questionnaire status. It supports Word, Excel, Google Sheets, PDF, and web questionnaires, and says it can understand documents and generate answers in over 20 languages. Use it on the web or through its Chrome and Edge extension for web-based questionnaires. Named integrations include Confluence, Slack, Microsoft Teams, and Google Chat. The free plan includes 50 answers per month and 50 knowledge uploads. Listed paid plans include MCP at $50 a month plus automation usage, Starter at $300 a month for one questionnaire, and Plus at $900 a month for six questionnaires. 1up says it encrypts data at rest and in transit and does not use uploaded documents to train AI models.
Bitrix24 CRM
Bitrix24 CRM is an online workspace centered on customer relationship management, with tools for sales, projects, collaboration, communication, and workflow automation. Its CRM covers lead acquisition, deal and pipeline tracking, payments, inventory, e-signatures, marketing campaigns, customer engagement, retention, and sales metrics. CoPilot can draft marketing text, suggest ideas, transcribe calls, and fill lead or deal fields; customizable triggers can advance leads and deals through a pipeline. Teams also get chat, video calls, file storage, calendars, online documents, tasks, and work-time tracking. Integrations include email, WhatsApp, telephony, and a Market catalog with 550+ apps and solutions. Bitrix24 offers web, desktop, and mobile access, plus an on-premise edition and REST API access on Vibe+. The Free plan is for 1–2 users with 5 GB storage and basic CRM. Paid plans start at $49/mo (annual), and a 15-day trial is listed. Telephony and Market apps are limited to paid plans.