1up

Overview

1up is a questionnaire-response tool for sales and Infosec teams that handle recurring customer and security requests. Its strongest case is turning company knowledge into draft answers that colleagues can refine; its main trade-off is that the useful paid tiers start at substantial monthly prices.

Key features

1up accepts questionnaires in Word, Excel, Google Sheets, PDF and web-based formats. It can draw on company websites, product documentation, earlier RFPs, Google Drive and SharePoint, giving teams a way to reuse established material instead of composing every answer anew. That breadth suits organizations with information spread across documents and prior responses, though drafts still benefit from subject-matter review.

Colleagues can edit answers, and the system retains those improvements for similar questions. Teams can assign responses for review, create approval workflows and track questionnaire status, which is useful when several people own different parts of a submission. Completed responses can be exported as DOCX or PDF.

1up says it understands documents and generates answers in more than 20 languages. Its Chrome and Edge browser plugins can draft answers inside web questionnaires, avoiding a separate drafting step for those forms. Named integrations include Google Drive, Confluence, SharePoint, Slack, Microsoft Teams and Google Chat, as well as single sign-on providers including Okta, Azure, FusionAuth and Ping Identity.

For organizations evaluating sensitive questionnaire content, 1up says it is SOC 2 Type II compliant, encrypts data at rest and in transit, and does not use uploaded documents to train AI models. Customers can choose US, EU or AU availability zones and modify or delete uploaded data at any time.

Pricing

The Free plan costs 0.00 USD per free and allows one admin, 50 knowledge uploads and 50 answers per month. That is a useful way to assess the workflow or handle a small trickle of requests, but the monthly answer cap makes it a poor fit for sustained questionnaire volume.

MCP costs 50.00 USD per month, plus automation usage. It includes an MCP Server and pay-as-you-go questionnaire automations at $0.05 per question answered. This is the lowest paid option, but its per-question charge means costs rise with usage; it is not the same unlimited-answer allowance offered by Starter.

Starter costs 300.00 USD per month and includes unlimited users, unlimited answers, Slack, Teams, Google Chat and browser plugins, plus one questionnaire. It fits teams that need ongoing response capacity but can work within a single-questionnaire allowance. Plus costs 900.00 USD per month and adds KB Plushie, Team Training and six questionnaires to everything in Starter; it is the more suitable tier for teams managing several concurrent questionnaires and needing those additions.

Enterprise has custom pricing and includes everything in Plus, a dedicated success manager and custom questionnaire volume. 1up also offers a 14-day trial. Readers should weigh the higher monthly tiers against the questionnaire limits: Starter is capped at one and Plus at six, while Enterprise is the path for custom volume.

Platforms

1up runs on the web and as a browser extension for Chrome and Edge. The extension is particularly relevant to teams answering web-based forms; the web app supports the broader questionnaire workflow.

Who it's for

1up is best suited to sales teams responding to repeated customer questions and Infosec teams processing security questionnaires, especially where trusted answers already exist across internal documents and previous submissions. Teams with occasional needs can start on Free, but the 50-answer monthly ceiling is restrictive. Organizations that need multiple questionnaires, recurring collaboration or tailored volume should consider the paid tiers; a small team needing only occasional responses may find their monthly prices hard to justify.

Pros and cons

• Pro: Drafting can draw on prior RFPs, product documentation and connected repositories, helping teams reuse company knowledge across recurring requests.
• Pro: Review assignments, approvals and status tracking support a controlled handoff rather than leaving responses as isolated drafts.
• Pro: Browser plugins, broad questionnaire formats and multilingual generation cover both in-form answering and document-based workflows.
• Con: Free is limited to 50 answers per month and 50 knowledge uploads, so it is a trial-sized option rather than a high-volume free tier.
• Con: Starter costs 300.00 USD per month for one questionnaire, while Plus costs 900.00 USD per month for six; teams with modest budgets or needs beyond those volumes face a sharp choice between capped tiers and custom pricing.

Alternatives

Browse our RFP Response Software category for more options. Choose Presel if a free plan with a seven-day Pro trial is the more important starting point. RFP Response Builder is an option for readers who need macOS, Windows or web access and a 14-day trial. BidGenie may suit a team that wants a one-time 60-credit trial and a Starter plan at 99.00 USD per month. Consider RFP.ai if its Starter tier at 49.00 EUR per month, five users and browser extension better match your requirements. Steerlab offers a free first RFP or questionnaire trial without a credit card. Tribble is another paid response-workflow option. Responsive may fit organizations prepared for an annual platform subscription starting from 10,000.00 USD. SiftHub is another paid option for questionnaire autofill across several document formats and its web app.

Verdict

Choose 1up if your sales or Infosec team repeatedly answers questionnaires and wants reusable internal knowledge, collaborative review and approval controls in one workflow. Its Free plan can establish whether the approach fits, but the paid tiers are expensive relative to their one- and six-questionnaire limits. Look elsewhere if your volume is low, budget is tight or those caps do not fit your workload.