3CLogic vs DialConnection Speech Analytics
3CLogic
3clogic.comDialConnection Speech Analytics
dialconnection.comSide by side
| Figure | 3CLogic | DialConnection Speech Analytics |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 2 |
| Spec score · Call Center Speech Analytics Software | 8.7 (#5) | 8.8 (#3) |
| Company headquarters | 3CLogic lists its headquarters at 500 N. Washington Street #10954, Rockville, Maryland 20849. | LinkedIn and DialConnection list headquarters at 309 Fellowship Road, Suite 200, Mount Laurel, New Jersey 08054. |
| Company size | LinkedIn places 3CLogic in the 51–200 employee range. | LinkedIn lists DialConnection as a privately held software-development company with 11–50 employees. |
| Headquarters | Rockville, Maryland, United States | Mt. Laurel, New Jersey, USA |
| Praise: support | G2 reviewers repeatedly describe the support team as responsive, personalized, knowledgeable, and quick to resolve issues. | Zoftware reports a 4.2 out of 5 customer-support subscore. |
| What it does | 3CLogic provides a voice-first, AI-powered cloud contact-center platform embedded in CRM and service-management systems. | Speech Analytics analyzes recorded contact-center calls after completion to measure agent performance, compliance and operational trends. |
Plans
3CLogic
- 3CLogic Voice AI Hub / contact center platformPriced on request
- Custom enterprise planPriced on request
DialConnection Speech Analytics
- CustomFree
- Speech AnalyticsPriced on request
In their own words
DialConnection Speech Analytics
DialConnection Speech Analytics has no write-up on Specifiction yet; its figures are above.