3CLogic vs Ozonetel Cloud Contact Center
3CLogic
3clogic.comOzonetel Cloud Contact Center
ozonetel.comSide by side
| Figure | 3CLogic | Ozonetel Cloud Contact Center |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 2 |
| Spec score · Contact Center Software | 8.7 (#8) | 7.4 (#29) |
| Founded | LinkedIn and G2 identify 2005 as the company’s founding year. | 2007 |
| Integrations | Official integration pages name ServiceNow, Halo, SAP, Salesforce, Microsoft Teams, Medallia, Observe.ai, ScreenMeet, Verint, Sycurio, and Zoom. | The integration page lists Salesforce, Zendesk, Zoho, Freshdesk, HubSpot, Slack, Shopify, Corefactors, and Locobuzz, and says open APIs can connect custom CRM and ticketing systems. |
| Security | The maker states it is ISO 27001:2022 certified and has a SOC 2 Type 2 attestation, and describes encryption, MFA, role-based access controls, vulnerability testing, and geographic redundancy. | Ozonetel states that it is HIPAA compliant and ISO 27001:2013/20000-1:2018 certified, and lists SAML/SCIM and role-based access among its security features. |
| Support | 3CLogic advertises 24/7/365 global live-agent support, account managers, technical experts, ticketing, and a knowledge portal. | The pricing page says all plans include unlimited support and describes customer support as available 24 x 7. |
Plans
3CLogic
- 3CLogic Voice AI Hub / contact center platformPriced on request
- Custom enterprise planPriced on request
Ozonetel Cloud Contact Center
- CA LITEPriced on request
- CLOUDAGENTPriced on request
In their own words
Ozonetel Cloud Contact Center
Ozonetel Cloud Contact Center has no write-up on Specifiction yet; its figures are above.