8x8 Communications APIs vs Dollu CCaaS
8x8 Communications APIs
8x8.com
Dollu CCaaS
dollu.comSide by side
| Figure | 8x8 Communications APIs | Dollu CCaaS |
|---|---|---|
| Price from | $99/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 16 | 1 |
| Spec score · Communications Platforms as a Service | 9.4 (#1) | 7.7 (#11) |
| Integrations | 8x8 lists integrations and partner connections involving Microsoft, Google Workspace, Salesforce, Zendesk and Microsoft Teams. | The browser agent desktop can embed in Salesforce, Microsoft Dynamics, Zendesk, ServiceNow, HubSpot, Freshdesk and Zoho; the specifications also list a REST API. |
| What it does | 8x8 Communications APIs are a cloud CPaaS offering for embedding SMS, chat apps, voice and video communications into business applications. | CCaaS brings inbound and outbound voice, web chat, email, WhatsApp, SMS, RCS and social messaging into one routing engine and agent desktop. |
Plans
8x8 Communications APIs
- Pay-as-you-goPriced on request
- SubscriptionPriced on request
- EnterprisePriced on request
- DeveloperFree
- Basic$99 a month
- Standard$499 a month
- Business$999 a month
- EnterprisePriced on request
- Video Interaction Basic$99 a month
- DeveloperFree
In their own words
8x8 Communications APIs
8x8 Communications APIs provide programmable messaging, voice and video for applications. Listed messaging channels include SMS, WhatsApp, RCS, Viber, LINE and Zalo, alongside voice and video. The APIs support phone numbers, and SDK platforms include iOS and Android; the service is listed for Android, iOS and web. The free Developer plan costs nothing and covers 25 users. Monthly plans include Basic at $99 a month for 300 users, Standard at $499 a month for 1.5K users and Business at $999 a month for 3K users. Video Interaction plans are seat-based: Basic costs $99 a month, Pro costs $109 a month and Enterprise costs $119 a month, each for 100 to 249 users. Other listed options are pay-as-you-go, customized subscription pricing and tailored enterprise pricing; no prices are stated for these options. The pricing note lists paid plans from $99/mo.