8x8 Communications APIs vs Orbit by Devotel
8x8 Communications APIs
8x8.comOrbit by Devotel
orbit.devotel.ioSide by side
| Figure | 8x8 Communications APIs | Orbit by Devotel |
|---|---|---|
| Price from | $99/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 16 | 2 |
| Spec score · Communications Platforms as a Service | 9.4 (#1) | 8.4 (#5) |
| Integrations | 8x8 lists integrations and partner connections involving Microsoft, Google Workspace, Salesforce, Zendesk and Microsoft Teams. | Orbit's customer-data features list syncing profiles and traits with HubSpot, Salesforce, Snowflake, and BigQuery. |
| Rating on G2 | 4.0 out of 5 from 7 reviews | 0.0 out of 5 from 0 reviews; Orbit is listed as a Devotel product but G2 says there are insufficient reviews for buying insight. |
| Security controls | 8x8 describes role-based access with SSO and MFA, encryption in transit and at rest, password policies and fraud monitoring. | Orbit states AES-256-GCM encryption at rest, TLS 1.2 or newer in transit, vulnerability scanning and GCP audit logging. |
| What it does | 8x8 Communications APIs are a cloud CPaaS offering for embedding SMS, chat apps, voice and video communications into business applications. | Orbit is an omnichannel communications platform covering SMS, voice, WhatsApp, RCS, email, video, contact-center functions and AI agents through unified APIs. |
Plans
8x8 Communications APIs
- Pay-as-you-goPriced on request
- SubscriptionPriced on request
- EnterprisePriced on request
- DeveloperFree
- Basic$99 a month
- Standard$499 a month
- Business$999 a month
- EnterprisePriced on request
- Video Interaction Basic$99 a month
- DeveloperFree
In their own words
8x8 Communications APIs
8x8 Communications APIs provide programmable messaging, voice and video for applications. Listed messaging channels include SMS, WhatsApp, RCS, Viber, LINE and Zalo, alongside voice and video. The APIs support phone numbers, and SDK platforms include iOS and Android; the service is listed for Android, iOS and web. The free Developer plan costs nothing and covers 25 users. Monthly plans include Basic at $99 a month for 300 users, Standard at $499 a month for 1.5K users and Business at $999 a month for 3K users. Video Interaction plans are seat-based: Basic costs $99 a month, Pro costs $109 a month and Enterprise costs $119 a month, each for 100 to 249 users. Other listed options are pay-as-you-go, customized subscription pricing and tailored enterprise pricing; no prices are stated for these options. The pricing note lists paid plans from $99/mo.
Orbit by Devotel
Orbit by Devotel provides an RCS API for sending rich business messages, including cards, carousels, and suggested replies or actions. It can check whether a recipient supports RCS and retry through SMS when RCS is unavailable, provided the organisation has enabled its fallback chain. Orbit describes a unified messaging platform spanning SMS, voice, video, WhatsApp, RCS, email, and additional channels. An RCS send can contain up to 11 suggestion chips, and a carousel can hold 2–10 cards. The Pay-as-You-Go plan has no monthly fee or minimums; sending is paid for with pre-pay credits. It includes typed Node and Web SDKs, signed webhooks, and a real-time analytics dashboard. The company says production data is processed in the EU, with its primary workload in Belgium and a disaster-recovery read replica in London. US-only, UK-only, and APAC-only residency are not offered. Orbit says its SOC 2 Type II audit is in planning and that it has not completed a third-party SOC 2 audit.